Overview

Petit Palace Arana

Bidebarrieta 2, 48005 Bilbao, Pais Vasco, Spain
+34 944 156 411

$97+

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Rates

Overall guest ratings

7.9/10 Good
Based on 4,158 reviews
See all reviews

Review highlights

  • 9.1
  • 9.0
  • 4.8
  • 4.1

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    With a stay at Petit Palace Arana, you'll be centrally located in Bilbao, steps from Arriaga Theater and Plaza Nueva. This romantic hotel is within close proximity of San Nicolas Church and Santiago Cathedral.

    Rooms

    Make yourself at home in one of the 64 individually furnished guestrooms, featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and complimentary newspapers in the lobby.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Business center
    • Concierge service
    • Laundry service
    • No smoking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Laundry facilities
    • Babysitting/child services (surcharge)
    • Free Internet
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.9 Good
    Based on 4,158 reviews
    • 9.1 "World class service."
    • 9.0 "Terrific location."
    • 8.8 "Very good internet connection."
    • 8.7 "Breakfast is good."
    • 6.0 "Average value."
    • 4.8 "Bad amenities."
    • 4.1 "Rooms are not good."
    • 4.0 "Not very comfortable."
    • 3.8 "Bar is not good."
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    Overall Rating

    7.8 Good
    Based on 2,785 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 9.0 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.0 "Internet works perfectly."
      9.3 "93% said the wifi quality was great."
    • 8.8 "Breakfast is good."
    • 5.3 "Average value."
    • 4.9 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      1.5 "85% thought the facilities needed updating."
    • 4.8 "Not very clean."
      4.4 "56% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
    • 3.5 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      2.7 "73% said rooms were small."
      4.4 "56% said rooms were dirty."
      1.3 "87% thought they were poorly maintained."
      1.5 "85% had problems with the shower."
      1.1 "89% found problems with the furniture."
      2.0 "Air conditioning was criticized by 80%."
      2.6 "For 74%, the rooms looked old."
      2.1 "79% criticized the small bathroom."
      1.3 "87% said the bathroom was dirty."
      4.4 "56% were unhappy with the view."
    • 2.8 "Quite uncomfortable."
      2.7 "73% said rooms were small."
      1.7 "83% thought it was too noisy."
      2.0 "Air conditioning was criticized by 80%."
      2.1 "79% criticized the small bathroom."
    View all review categories

    Overall Rating

    7.9 Good
    Based on 831 reviews
    • 9.1 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      8.7 "87% said the reception staff was great."
    • 8.6 "Breakfast is good."
    • 6.0 "Average value."
    • 5.5 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 4.6 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 4.3 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      3.4 "66% said rooms were small."
      1.3 "87% had problems with the shower."
      1.2 "88% thought they were poorly maintained."
      1.1 "89% found problems with the furniture."
      2.3 "77% criticized the small bathroom."
      1.5 "85% said the bathroom was dirty."
    • 4.2 "Not very comfortable."
      3.4 "66% said rooms were small."
      2.5 "75% thought it was too noisy."
      2.3 "77% criticized the small bathroom."
    View all review categories

    Overall Rating

    7.6 Good
    Based on 41 reviews
    • 8.8 "Location is great."
    • 8.6 "Breakfast is good."

    Overall Rating

    8.1 Excellent
    Based on 498 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 9.0 "Terrific location."
    • 8.4 "Breakfast is good."
    • 5.6 "Average cleanliness."
    • 4.1 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 3.9 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      1.4 "86% thought the facilities needed updating."
    • 3.8 "Not very comfortable."
      2.1 "79% thought it was too noisy."
      2.9 "71% said rooms were small."
    • 3.5 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      1.5 "85% had problems with the shower."
      1.1 "89% thought they were poorly maintained."
      1.8 "For 82%, the rooms looked old."
      2.9 "71% said rooms were small."
      5.0 "Only 50% said rooms were clean enough."
      1.2 "88% found problems with the furniture."
    View all review categories
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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