Overview

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Petit Palace Arana

Bidebarrieta 2, 48005 Bilbao, Pais Vasco, Spain
+34 944 156 411

$93+

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Rates

Overall guest ratings

7.9/10 Good
Based on 4,224 reviews
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Review highlights

  • 9.1
  • 9.0
  • 4.7
  • 4.2

Good to know

  • Friendly service

Nearby

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Business center
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • No smoking
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Babysitting/child services (surcharge)
    • Free Internet
    • Storage available
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.9 Good
    Based on 4,224 reviews
    • 9.1 "World class service."
    • 9.0 "Terrific location."
    • 8.8 "Breakfast is good."
    • 8.8 "Very good internet connection."
    • 5.7 "Average cleanliness."
    • 4.7 "Bad amenities."
    • 4.2 "Bar is not good."
    • 4.1 "Not very comfortable."
    • 4.1 "Rooms are not good."
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    Overall Rating

    7.8 Good
    Based on 2,914 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 9.0 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.9 "Very good internet connection."
      9.2 "92% said the wifi quality was great."
    • 8.5 "Breakfast is good."
    • 5.1 "Average value."
    • 4.4 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      1.3 "87% thought the facilities needed updating."
    • 4.4 "Not very clean."
      4.1 "59% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
    • 3.4 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      2.9 "71% said rooms were small."
      1.5 "85% thought they were poorly maintained."
      4.1 "59% said rooms were dirty."
      1.7 "83% had problems with the shower."
      1.6 "84% found problems with the furniture."
      2.3 "Air conditioning was criticized by 77%."
      2.3 "For 77%, the rooms looked old."
      2.9 "71% criticized the small bathroom."
      1.7 "83% said the bathroom was dirty."
      3.9 "61% were unhappy with the view."
    • 3.2 "Quite uncomfortable."
      2.9 "71% said rooms were small."
      1.7 "83% thought it was too noisy."
      2.3 "Air conditioning was criticized by 77%."
      2.9 "71% criticized the small bathroom."
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    Overall Rating

    8.0 Good
    Based on 802 reviews
    • 9.1 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 8.6 "Breakfast is good."
    • 5.7 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.6 "Average value."
    • 4.7 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 4.6 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      3.5 "65% said rooms were small."
      1.3 "87% had problems with the shower."
      1.3 "87% thought they were poorly maintained."
      1.7 "83% found problems with the furniture."
      2.8 "72% criticized the small bathroom."
      2.0 "80% said the bathroom was dirty."
    • 4.2 "Not very comfortable."
      3.5 "65% said rooms were small."
      2.1 "79% thought it was too noisy."
      2.8 "72% criticized the small bathroom."
    View all review categories

    Overall Rating

    7.6 Good
    Based on 42 reviews
    • 8.9 "Location is great."
    • 8.7 "Breakfast is good."

    Overall Rating

    8.0 Good
    Based on 464 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 9.0 "Terrific location."
    • 8.6 "Breakfast is good."
    • 5.5 "Average cleanliness."
    • 3.9 "Not very comfortable."
      1.8 "82% thought it was too noisy."
      3.1 "69% said rooms were small."
    • 3.9 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      1.3 "87% thought the facilities needed updating."
    • 3.3 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      1.5 "85% had problems with the shower."
      1.2 "88% thought they were poorly maintained."
      1.8 "For 82%, the rooms looked old."
      5.0 "Only 50% said rooms were clean enough."
      1.7 "83% found problems with the furniture."
      3.1 "69% said rooms were small."
    View all review categories
    Good to know
    "Friendly service"
    data provided by TrustYou

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