Good to know
Value for money
Distance to city center
Distance to airport
|"Great value Good location Nice staff."||(in 241 reviews)|
|"Staff were very helpful and friendly."||(in 109 reviews)|
|"Comfortable bed, clean room, friendly staff"||(in 13 reviews)|
|"Worst hotel I've ever stayed in!"||(in 162 reviews)|
|"The room smelt of death."||(in 10 reviews)|
|"Disgusting room was dirty."||(in 34 reviews)|
Time of year
Show reviews that mention
|central location||in 803 reviews|
|smoking room||in 734 reviews|
|room window||in 651 reviews|
|worst hotel||in 378 reviews|
|staff were friendly||in 354 reviews|
|uncomfortable bed||in 313 reviews|
|near the train station||in 212 reviews|
|wifi in the rooms||in 166 reviews|
|lift working||in 152 reviews|
|value for money||in 137 reviews|
|centre of birmingham||in 116 reviews|
|room was dirty||in 78 reviews|
|clean room||in 20 reviews|
|funny smell||in 19 reviews|
|reception area||in 17 reviews|
|single glazed||in 15 reviews|
Run down hotel needing major refurbishment!
Location, some charm in old fashioned style.
1 out of only 2 Elevators was out of service for the whole 3 days! Long waits. The remaining elevator at times had erratic functioning. No wifi in the room. Rooms are very old (some were being refreshed - paint only I think..), and run down
Housekeeping did their best given what they had to work with.
No internet in rooms-barely functioning in lobby.
Location, the price
I stay here 3 or 4 times a month and there are always niggling complaints; 2 out of my last 3 early morning call requests didn't happen. Heating not turned on in my room until 3rd request; no iron in the ironing room (stolen!) but no offer to pop next door to Debenhams to get one. Location and price, plus a decent breakfast, save the day
great location for shopping etc and near station
no staff about at breakfast no tables cleared to sit at when one did appear they still did not seem on top of the job. lunchtime in bar was short staffed one person behind bar doing everything not enough seats.
Although it is located in the centre of Birmingham the hotelrooms were dirty and uncomfortable (old beds, bathroom below standards)
Hotel needs compleet renovation
Located in Birmingham (Birmingham City Centre), Britannia Hotel Birmingham New Street Station is a 4-minute walk from Bullring Shopping Centre and 10 minutes by foot from Library of Birmingham. Featured amenities include express check-out, a 24-hour front desk, and a safe deposit box at the front desk.
based on 10,991 reviews
Value for money
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Most Popular Landmarks
- Bullring Shopping Centre 277 yd
- St Philip's Cathedral 298 yd
- Victoria Square 430 yd
- Birmingham Town Hall 0.3 mi
- Birmingham Museum & Art Gallery 0.3 mi
- Birmingham Hippodrome 0.3 mi