Overview

Britannia Hotel Birmingham New Street Station

New Street, Birmingham, B2 4RX, United Kingdom
+44 121 631 3331

$36+

Overall guest ratings

6.0/10 Okay
Based on 10,014 reviews

Review highlights

  • 9.4
  • 5.8
  • 4.6
  • 4.4

Nearby

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    About

    Location This business-friendly property is located in Birmingham, close to the International Convention Centre, the Bullring Shopping Centre, Indoor Arena, and the New Street Station. Also nearby are St Philip's Cathedral and Victoria Square.

    Hotel Features In addition to a restaurant and a bar/lounge, Britannia Hotel Birmingham New Street Station features room service during limited hours and laundry facilities. Additional amenities include a 24-hour business center, complimentary newspapers in the lobby, free wireless Internet access in all public areas of the hotel, and a safe deposit box at the front desk. Parking is available nearby (surcharge).This property welcomes pets.

    Guestrooms. Amenities featured in guestrooms include coffee/tea makers and televisions. Business-friendly amenities include direct-dial phones. Bathrooms feature hair dryers.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
    • Laundry service
    • Coffee shop
    • Safe
    • Business center
    • Laundry facilities
    • Express check out
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall Rating

    6.0 Okay
    Based on 10,014 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      9.9 "99% enjoyed the restaurants & bars nearby."
    • 5.8 "Breakfast is mediocre."
    • 5.1 "Service is ok."
      5.3 "Only 53% found the staff to be friendly enough."
      6.3 "Only 63% thought the service was professional."
      5.0 "Bar service was average, according to 50%."
    • 4.6 "Disappointing food."
      3.5 "For 65%, the dining experience was not enjoyable."
      4.5 "55% did not like what was on the menu."
      3.3 "67% said the pork dishes didn't taste good."
      2.8 "Unclean dining area, according to 72%."
      3.8 "62% did not enjoy the desserts."
      3.2 "68% found the side dishes unedible."
      2.9 "71% did not like the vegetable dishes."
    • 4.4 "Bar is not good."
      3.8 "Alcoholic drinks were awful, according to 62%."
    • 4.4 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 3.8 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
      1.5 "85% thought it was too noisy."
      4.9 "51% said rooms were small."
      3.6 "Air conditioning was criticized by 64%."
      3.9 "61% criticized the small bathroom."
    • 3.1 "Awful rooms."
      2.4 "76% said rooms were dirty."
      2.8 "72% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      4.4 "56% didn't like the uncomfortable beds."
      1.4 "86% said the bathroom was dirty."
      1.0 "For 90%, the rooms looked old."
      4.9 "51% said rooms were small."
      1.4 "86% found problems with the furniture."
      1.7 "83% thought the tv was sub-standard."
      3.6 "Air conditioning was criticized by 64%."
      3.9 "61% criticized the small bathroom."
      4.9 "51% didn't like the balcony."
      2.5 "75% were unsatisfied with the kitchenette."
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    Overall Rating

    6.0 Okay
    Based on 4,005 reviews
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "City centre within easy reach, said 99%."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.3 "93% liked the proximity to sightseeing."
    • 5.7 "Breakfast is mediocre."
    • 4.7 "Service is below average."
      4.6 "54% found the staff to be unfriendly."
      4.5 "55% indicated the reception staff was not good."
      4.2 "Bad housekeeping, according to 58%."
      2.7 "73% didn't like the management."
      4.4 "Bar service was unacceptable, according to 56%."
      4.8 "52% said the booking process was inefficient."
    • 4.6 "Disappointing food."
      3.3 "For 67%, the dining experience was not enjoyable."
      4.7 "53% did not like what was on the menu."
    • 4.6 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 4.3 "Bar is not good."
      4.4 "Bar service was unacceptable, according to 56%."
    • 3.6 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      1.5 "85% thought it was too noisy."
      4.8 "52% said rooms were small."
      3.8 "Air conditioning was criticized by 62%."
      3.8 "62% criticized the small bathroom."
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    Overall Rating

    5.9 Okay
    Based on 1,001 reviews
    • 9.4 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 5.9 "Breakfast is mediocre."
    • 5.0 "Service is ok."
      4.6 "54% indicated the reception staff was not good."
    • 4.2 "Disappointing food."
    • 4.2 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 3.9 "Bar is not good."
    • 3.6 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
      1.3 "87% thought it was too noisy."
      4.4 "56% said rooms were small."
      3.7 "Air conditioning was criticized by 63%."
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    Overall Rating

    4.5 Okay
    Based on 300 reviews
    • 9.5 "Terrific location."
      9.6 "96% liked the proximity to shopping."
    • 7.3 "High value."
    • 6.2 "Breakfast is mediocre."
    • 5.0 "Service is ok."
      5.3 "Only 53% found the staff to be friendly enough."
    • 4.6 "Disappointing food."
    • 4.4 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 3.7 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
      1.6 "84% thought it was too noisy."
      4.5 "55% said rooms were small."
    • 2.4 "Awful rooms."
      2.5 "75% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
      4.3 "57% didn't like the uncomfortable beds."
      0.8 "For 92%, the rooms looked old."
      4.5 "55% said rooms were small."
      1.4 "86% said the bathroom was dirty."
    • 2.3 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      1.4 "86% thought it was rather dirty."
      1.4 "86% said the bathroom was dirty."
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    Overall Rating

    6.0 Okay
    Based on 4,706 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 5.8 "Breakfast is mediocre."
    • 5.6 "Service is ok."
      6.0 "Only 60% found the staff to be friendly enough."
      6.2 "Only 62% thought the service was professional."
      5.1 "Bar service was average, according to 51%."
      5.2 "52% found the room service acceptable."
    • 4.5 "Bar is not good."
      3.8 "Alcoholic drinks were awful, according to 62%."
    • 4.4 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 4.3 "Disappointing food."
      4.7 "53% did not like what was on the menu."
      3.3 "For 67%, the dining experience was not enjoyable."
      2.7 "73% said the pork dishes didn't taste good."
    • 3.8 "Not very comfortable."
      4.5 "55% didn't like the uncomfortable beds."
      1.6 "84% thought it was too noisy."
      4.9 "51% said rooms were small."
      3.4 "Air conditioning was criticized by 66%."
      3.8 "62% criticized the small bathroom."
    • 3.2 "Awful rooms."
      2.9 "71% said rooms were dirty."
      2.8 "72% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      0.3 "97% thought they were poorly maintained."
      1.3 "87% said the bathroom was dirty."
      0.9 "For 91%, the rooms looked old."
      4.9 "51% said rooms were small."
      1.4 "86% found problems with the furniture."
      1.7 "83% thought the tv was sub-standard."
      3.4 "Air conditioning was criticized by 66%."
      3.8 "62% criticized the small bathroom."
    View all review categories
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