Pros (+) What wasn't there to like! We could not fault it. It's unusual to have a perfect stay with no negatives.
Cons (-) No parking on site. It was difficult to find.
4 stars
Macdonald Burlington Hotel
Burlington Arcade/126, Birmingham, B2 4JQ, United Kingdom
Birmingham, United Kingdom
See location+44 344 879 9019Photos of Macdonald Burlington Hotel
Overview
The Birmingham Hotels Macdonald Burlington Hotel is a 4-star hotel located in a Victorian property in Birmingham, West Midlands. It features grand architecture with contemporary décor with unique period features in each guest room. This historic hotel offers 114 guest rooms and suites. It is located seven miles from Birmingham International Airport and 34 miles from East Midlands Airport. The staff at the hotel speak English, French, Czech, Spanish, Italian, German, Romanian, and Lithuanian.
All of the guest rooms at this hotel are equipped with comfortable beds and come with en suite bathrooms. There is air conditioning for comfort, satellite television channels, and complimentary high-speed wireless Internet access. The rooms come with luxury Elemis toiletries, a desk and chair, tea and coffee making facilities, a hairdryer, and an iron and ironing board. Rooms range from standard rooms to super deluxe double rooms, deluxe rooms, suites, deluxe suites, and accessible rooms.
This hotel has a restaurant on-site, the Scottish Steak Club, that offers Scottish cuisine with fresh ingredients from the local area. The Burlington Bar is also available for guests to enjoy afternoon tea or evening cocktails. Other restaurants in the area include Bacchus Bar, Rics Rolled Ice Cream, Tim Hortons, and the Shakespeare.
There are many attractions to visit near the hotel including Grand Central, Birmingham New Street Railway Station, Flat 8 Gallery, Tilt, and the Wellington. Be At One Birmingham New St is a spot for nightlife fun, as are Post Office Vaults and Fizz Bars. The Electric Cinema is another top spot near the hotel.
Latest deals for Macdonald Burlington Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Macdonald Burlington Hotel
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Business center
- Wi-Fi available in all areas
- TV
- Free toiletries
- Meeting/Banquet facilities
Services and conveniences
- Business center
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- Bottle of water
- 24hr front desk
Dining
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Bathrobe
- Walk-in shower
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- No smoking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Pants press
Media and entertainment
- Shared lounge/TV area
- TV
Workspace
- Fax/photocopying
- Desk
General
- Family rooms
- Storage available
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Parking and transportation
- Parking
Reviews of Macdonald Burlington Hotel
8.0
Very good
2967 verified ratings
Wonderful
1244
Very good
616
Good
493
Okay
210
Fair
180
Mediocre
94
Poor
130
Summary of reviews
Guests say
Guests appreciated the hotel's great location, close to public transport and attractions, and found the cleanliness satisfactory. However, many reviews highlighted issues with service, including unresponsive staff and problems with amenities. Overall, the hotel has potential but needs improvements in service and maintenance.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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8 out of 10
2433 reviews
8.5 out of 10
24 reviews
10 out of 10
1 review
9.2 out of 10
2 reviews
All reviews
Pros (+) The staff were friendly and informative, great location for shopping and restaurants. Room was clean and comfortable.
Cons (-) Requested some hot water for a cup of tea at breakfast and had to ask again as it was forgotten.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Macdonald Burlington Hotel?
Guests have described the beds at Macdonald Burlington Hotel as super comfy and lovely, ensuring a good night's sleep.
Is parking available at Macdonald Burlington Hotel?
Macdonald Burlington Hotel offers parking for guests, providing convenience for those traveling by car.
How is the food quality at Macdonald Burlington Hotel?
Guests have praised the exceptional breakfast and the lovely food at Macdonald Burlington Hotel, ensuring a delightful dining experience.
What is the cleanliness like at Macdonald Burlington Hotel?
The hotel is described as clean and tidy, with guests appreciating the cleanliness of the rooms and public areas.
What is the customer service like at Macdonald Burlington Hotel?
The staff at Macdonald Burlington Hotel are described as amazing, exceptionally friendly, and helpful, ensuring a warm and welcoming stay for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Upgrade
Some guests recommended upgrading to a suite for a more spacious and comfortable experience, especially for special occasions.
Consider Noise Levels
Several guests mentioned street noise in some rooms, so light sleepers may want to request a quieter room or bring earplugs.
Explore Nearby Attractions
The hotel's proximity to attractions like Grand Central and the Birmingham Museum & Art Gallery makes it convenient for sightseeing and exploring the city.
Check for Special Offers
Guests suggested checking for special packages or offers, such as the upgraded package for special occasions, to enhance the overall experience.
Dining Recommendations
While the hotel's Scottish Steak Club was praised, guests also recommended exploring nearby dining options like Bacchus Bar and Rics Rolled Ice Cream for variety.
Be Mindful of Room Facilities
Some guests noted issues with amenities such as air conditioning and USB charging points, so it's advisable to check room facilities before booking.
Consider Parking Options
As the hotel offers parking, guests driving to the hotel may want to inquire about parking availability and any associated charges.
Accessibility Considerations
The hotel offers increased accessibility and hypoallergenic rooms, making it suitable for guests with specific accommodation needs.
Pet-Friendly Policy
The hotel allows pets, but guests should inquire about any applicable charges and specific pet-friendly room options.
Check for Seasonal Events
Considering the high season in April, guests planning a visit during this time may want to book in advance and be prepared for potentially higher rates.
Location
Burlington Arcade/126, Birmingham, B2 4JQ
What's nearby
- Bull Ring Birmingham389 yd
- Birmingham City Centre414 yd
- Birmingham Central Library0.3 mi
- The Mailbox0.3 mi
- Snowhill0.3 mi
- St. Chad's Cathedral0.4 mi
- The Cube0.4 mi
- Millennium Point0.6 mi
- Broad Street0.6 mi
- Brindleyplace0.6 mi
- Utilita Arena Birmingham0.7 mi
- Edgbaston Cricket Ground1.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Macdonald Burlington Hotel
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | June | $167 | $135 |
Cheapest month to stay with an average 44% drop in price. | Most expensive month to stay with an average 55% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Macdonald Burlington Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Macdonald Burlington Hotel
FAQs when booking at Macdonald Burlington Hotel
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.0 | 0.2 mi | Birmingham | 6.7 mi |
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