Basics
Dining
Services and conveniences
Media and entertainment
Accessibility and suitability
General
Parking and transportation
Laundry
Workspace
Bathroom
Bedroom
Health and safety
Family friendly
Fitness
Pool
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a complimentary breakfast, a fitness center, and a convenient location on top of the mountain with a view on one side.
How is the cleanliness of the hotel?
Guests have reported mixed experiences with cleanliness, with some mentioning that the room was clean and nice, while others reported issues such as dirty floors, roaches, and a filthy bathroom.
Is parking available at the hotel?
Yes, the hotel offers free parking and long-term parking for a surcharge.
What can guests expect from the hotel's customer service?
The staff is described as friendly, helpful, and accommodating, although some guests have mentioned encountering rude or unresponsive staff members.
When is the best time to visit the hotel?
The high season is in September, and the low season is in January.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the mountain comes highly recommended.
Consider Bringing Your Own Toiletries
Some guests reported issues with the cleanliness and quality of the provided toiletries. Bringing your own toiletries might enhance your stay.
Check Room Cleanliness Upon Arrival
A few guests encountered cleanliness issues such as dirty floors, stained towels, and roaches in the room. It's advisable to thoroughly check the room upon arrival and report any issues to the staff immediately.
Be Mindful of Room Odors
Several guests mentioned encountering unpleasant odors in their rooms, including cigarette smoke and a bad odor. It's recommended to be aware of this issue and address it with the staff if necessary.
Verify Room Amenities
Some guests reported issues with in-room amenities such as the TV remote not working, broken toilet seats, and lack of hot water. It's advisable to verify the functionality of amenities upon check-in and request maintenance if needed.
Consider Bringing Earplugs
A few guests mentioned noise issues, including loud AC/heater units and thin walls that allowed noise from neighboring rooms. Bringing earplugs might help ensure a good night's sleep.
Check for Ants
A couple of guests mentioned encountering ants in their rooms. It's advisable to keep food tightly sealed and to report any ant sightings to the staff promptly.
Be Cautious with Breakfast Expectations
Some guests were disappointed with the breakfast options, citing limited choices and lack of variety. It's advisable to set realistic expectations for the complimentary breakfast.
Address Safety Concerns Promptly
A guest reported feeling unsafe due to the presence of sharp objects in the parking lot. It's important to address safety concerns with the hotel staff immediately.
Verify Smoking Policies
A guest reported encountering a staff member smoking pot in their room. It's advisable to verify and adhere to the hotel's smoking policies to ensure a comfortable stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | July |
|---|---|
High season | May |
Average price (weeknight) | $96 |
Average price (weekend night) | $233 |
Value for money | 7.3 |
|---|---|
Distance to city center | 6.6 mi |
Nearest Airport | Birmingham |
Distance to airport | 4.2 mi |