Pros: Drop off was great - quick and easy and rep was polite.Cons: Had to ask the rep at pick up to note the obvious vehicle damage onto my rental contract.
10.0 ExcellentFeb 1 2021
Pros: Staff both departing and returning were great. Needed Suv and was given as promisedCons: The only negative was there were no floor mats or paper sheet covers for the interior floorboard. The place I was going was rural and muddy, so I had to constantly lay down towels or garbage bags to keep the interior floor carpet clean.
8.0 ExcellentJan 4 2021
Pros: Easy drop offCons: Slight delay at pickup
2.0 MediocreOct 22 2020
Cons: Car was smoked in
4.4 OkayAug 31 2020
Pros: Dropoff staff were friendlyCons: Pickup staff were unaware of time lapse for vehicle waited one and a half hours for vehicle I didn't order
4.0 OkayAug 20 2020
Pros: Drop off was very easyCons: The executive Synethia at the counter was extremely rude. I was with my 7 month old son and wife. She was hostile, kept on talking to other people and interrupting me when it was my turn. I would have cancelled the reservation right then if we did not need the car for my son.
2.0 MediocreJan 16 2019
No cars availableCons: Used your service to book a car. When I showed up they said they had no cars available. Left me scrambling late at night for an alternative.
6.8 GoodJan 7 2019
Alamo Rental in BirminghamPros: This is a complicated review, because I have to balance the negative against several positives that occurred. First, I think I got a good deal on line. Second, we had a horrible flight over with several delays and cancellations due to weather. Instead of arriving in the morning, I reached the rental car desk in the BHM garage about 11:30pm. They were gracious and very helpful, and I needed the car to drive another hour south for the holiday. Finally, there was a mix-up in the billing and the information I received from Alamo 800 number. They were accommodating and resolved it to the best of their ability. They were in a tight spot really. I appreciate their cooperativeness. The car was a pleasure to drive.Cons: Several negatives occurred with this rental. First, the car was not cleaned thoroughly. A jacket was in the back (I gave that to the desk), and it reeked of cigarette smoke. I mean, it did this for over a week. Like driving in a ash can. But we had no choice: This was the only car they had for me at 11:30pm after a bad day of delayed flights due to weather. I had called earlier in the first day to talk to Alamo and they informed me that a second driver could be added for free, and this was standing policy. The desk thought otherwise and added a $150 charge for my wife. I complained and the desk staff upon return graciously took the charge off, and told me this was not their policy. They were in a bad spot with this conflicting information. I felt bad for them. But then again, I have to check my credit card to see what my charges are at the moment.
10.0 ExcellentNov 30 2018
GreatPros: Easy to pick up
10.0 ExcellentAug 3 2018
Great staff, good servicePros: Ease of picking up and dropping off the vehicle.Cons: Nothing
Pros: Staff was extremely friendly and helpful.Cons: Everything went off without a hitch so I can find no negative in my experience. Thank-you very much.
10.0 ExcellentJun 3 2021
Pros: Super fast and great customer service. Dollar is combined with Hertz there, so there’s always someone to help.
10.0 ExcellentMay 9 2021
Pros: Competent staff.Cons: Price has gone up substantially in the past year.
10.0 ExcellentMay 3 2021
Cons: They need to stay open later for late flight arrivals. Otherwise, great experience!
10.0 ExcellentMay 2 2021
Pros: The staff was friendly and courteous. Drop off was super easy.Cons: I didn't get the car quoted, but I had a very good substitution. I realize what one wants is not always available at the time.
2.0 MediocreMay 2 2021
Pros: Not enough staff working. Waited an hour in line for a rental I had reserved several weeks in advance. Additionally, I was double charge. I am currently working on how to correct this.Cons: Better speed on processing customers. Better billing system.
8.0 ExcellentJan 12 2021
Pros: Pick up and drop off was easy and the staff was friendly and helpfulCons: We scheduled our pick up but when we got the it was closed for the night so we had to find a ride to our hotel and a return ride to pick it up the next day. Also the car had been smoked in.
8.0 ExcellentDec 8 2020
Pros: Nice carCons: Was over charged and drop off was not clear
8.4 ExcellentJan 31 2020
10.0 ExcellentDec 29 2019
Pros: The staff was friendly and answered my questions with confidence. I felt that she enjoyed her job and was willing to ensure that I was satisfied with my rental.Cons: No ideas to offer at this time. Everything went well
Cons: They over charged me at the counter than actuall deal which was online very disappointed
2.0 MediocreOct 7 2020
Pros: NOTHING! ENTERPRISE IS TERRIBLECons: THEY OVERGHARGED MY CARD BY $275!!!!!
5.6 OkayAug 9 2020
Pros: Car wasn’t ready at expected time. Delayed by 45+ minutes waiting for car to be cleaned.
4.8 OkayJul 7 2020
Pros: staff was friendlyCons: car had been smoked in, gas tank was not on full
7.6 GoodMar 17 2020
Pros: Easy to deal with, fast and courteous. I had to switch out a car that I had rented in CA but the power steering failed. No hassle.Cons: The car had bald tires which I didn't realize until I had to drive through a snowstorm and heavy rain.
8.0 ExcellentNov 3 2019
Pros: Staff was very friendly and helpful! I will definitely rent a car again
9.6 ExcellentSep 25 2019
Pros: Very friendly and a very quick processCons: Was surprised by the $200 deposit and the fact that my 3rd party insurance was nothing
2.0 MediocreJun 2 2019
Pros: My plane was delayed, when I landed the office was closed! at the minute of opening I called them and had already given my car away the day before...
10.0 ExcellentMay 30 2019
Pros: staff was friendly, pick was quick, and return was super easy.
9.2 ExcellentJan 1 2019
Pros: Excellent service from the young lady at the desk to get me into my car quickly.
Cons: Waited over an hour for a car that smelled like cigarettes had holes in the seeds and was absolutely disgusting. Do you have one person working the counter and 12 people in line.
10.0 ExcellentApr 15 2021
Pros: Staff was awesome. Easy pickup and a nice, low milage, nice car
6.8 GoodOct 22 2019
Pros: I liked the fact that I received a hybrid vehicle for my long trip. The gas savings were great.Cons: Both at pick up and drop off the door had a sign that the attendant would return in a few minutes. The car, when received was externally very dirty and had what looked like tape residue on some of the windows. This made inspection difficult, so much so that I missed a chip in the windshield thinking it was a dead bug. Luckily, it had already been reported. Additionally, I had reserved a mid-size car and received a compact. Since it was a hybrid and I was going on a long trip, I didn't complain, but I'm pretty sure that I over paid for a compact car.
7.2 GoodSep 12 2019
Cons: It was not clear to me that there was an offsite Budget, who I actually rented from, and a onsite at the airport Budget. The man in charge was very helpful to honor what I had and made clear that it would be $5 more per day. Which was fine.
10.0 ExcellentAug 24 2019
Pros: Good car. Easy pickup and return. Good priceCons: Nothing
5.6 OkayAug 15 2019
Pros: Returning the rental was easyCons: The cleaning of the car was a joke. This is the third car from budget that I’ve had where the staff just ran it through the car wash while the inside looked messy. Also, the billing is wrong. The bill was more at the end than what was quoted.
4.0 OkayMay 21 2019
Pros: Budget had a car in Birmingham. No reservation for me. The customer in front of me had issues picking up his car. They had to call around to find my reservationCons: Kyak said I had a reservation; somebody needed to tell Budget, they had no idea. When I returned the car to Louisville airport, they didn't have it in system, couldn't produce a receipt and said a receipt would be emailed to me. 2 days after drop off I do not have a receipt or proof I dropped the
8.0 ExcellentMar 6 2019
Pros: Staff was friendly. Vehicle was in good condition.Cons: Finding the Budget Rent a Car pick up location (actually inside the public parking structure at Birmingham AL airport) was a hassle. Directions to the booth in the parking garage were poor. Additionally, the return address for vehicle drop off took me to the off-airport office.
7.2 GoodFeb 25 2019
Pros: Staff was friendlyCons: They did not have a luxury car. Options were very limited. Very odd colored cars available.
8.0 ExcellentDec 11 2018
Customer Service SketchyPros: Once I finally located the Budget rental car spot in the parking garage, the gentleman was very helpful, I got a very nice car, and the process was simple.Cons: When I arrived at the airport, the Budget rental car desk was unmanned, and there was no signage directing customers to another location. Had to use discovery learning to find the Budget kiosk in the parking garage. I returned the car at 6:20 am and the Budget kiosk wasnt open yet, even though the sign said it would be open at 5 am. When I signed for the rental car, I told them I would be returning it at 6 am. I was told no problem, someone would be there. There wasn't, and because I was expecting a Budget rep to be there, I didn't have a pen to fill out the rental folder with mileage, date or FULL tank. I had to drop the car keys and rental agreement into the box without filling anything out, and HOPE that they charge me correctly. That's not how I prefer to do business.
Pros: Newer car and cleanCons: The Payless was closed and Avis had many issues with the Initial rental
8.4 ExcellentDec 23 2019
Pros: Pickup counter was a challenge, drop-off was easyCons: Better integration with Avis
8.8 ExcellentMay 20 2019
Pros: Car was clean, new, and a good price.Cons: There aren’t Payless parking spots at BHM airport, so I parked it in an Enterprise spot upon returning. When I returned the keys to the Payless desk, the employee asked why I didn’t park it in the Avis section. Like wtf, get your own parking spaces or tell me to return to an Avis spot when I pick up
9.2 ExcellentApr 30 2019
Pros: The woman who checked us in was very nice. The car was pretty scratched up and the inside was dirty. She gave us a different car which served the purpose.Cons: Better quality vehicle.
6.8 GoodFeb 20 2018
No frillsPros: Good price and at the airport.Cons: Interior of car smelled a little like smoke. Not bad but noticeable. They did not tell me that the return was self park and it was not clearly noted until I found a space. Going back to the counter was an extra step but worth the cost savings.
6.0 GoodDec 28 2017
Holiday TimePros: Everyone was busy, the staff were friendly and tried their best to accommodate our needs. Inventory was not available for the reservation. Had to take a smaller vehicle. My family was happy with the service.
5.2 OkayMay 22 2017
Description is accuratePros: This was the least expensive rental option on Kayak. You get what you pay for.Cons: Car was dirty and smelled bad, however, there no mechanical problems. It got us where we needed to go, but my family will not allow me to rent from them again.
5.6 OkayMar 4 2017
Pros: Price was good and the car ran well.Cons: I rented a "mid-size car" that turned out to be a two-door. The car stank and the upholstery was stained.
9.6 ExcellentFeb 12 2017
Great experiencePros: Customer service person was very friendly and not pushy and over selling. We were able to get in and on our way quickly. Vehicle was in good shape and ran well. Drop off was hassle free too. Just doesn't happen like that too often.Cons: Car smelled like smoke.
9.6 ExcellentJan 10 2017
Pros: Clean :) mid-sizeCons: windshild wipers were not great didn't have all the costs of gas clearly explained....was confused about pricing changes
Pros: staff was very friendly and helpful - even to recommend a place to have lunch
9.6 ExcellentDec 23 2019
Pros: Staff was very helpful.Cons: Reduce the different location drop off fee.
10.0 ExcellentApr 4 2019
Cons: i need info from the first week rental through Kayak for insurance reimbursement and I can not get someone to email me back from kayak.
8.0 ExcellentOct 22 2018
Cons: Funky entertainment system was too difficult to navigate.
6.0 GoodAug 7 2018
Cons: Upon our return ... no one was at the booth.. we waited 5 minutes and finally a security guard walked over to advise us to go in side. No one at the counter waited 15 minutes. asked all other counters if they knew where someone was... nothing! then finally she came in, she says nothing, takes our contract and proceeds to say our final bill is 166.dollars and I said "no.. it is 65.81 bill is. and she says "no ma'm you're late and this is what the bill is now be cause you're late" I am not happy and my husband said we can't help no one was at the booth and you certainly were not here for quite a while. I then became upset and said I wanted to see her manager. she then said, well I could have adjusted it but because of your STANK ATTITUDE, I am not. The bill is 166.23. She kept repeating my bill is what it is because of mt STANK ATTITUTDE. She said this 3 times. I recorded her conversation and am going to follow up with Corporate. I will never rent from Thrifty again. Was I upset..., YES don't almost triple my charges and expect me, the consumer to be happy about it when I was 4 minutes late because they were not at the booth! The young man on our pick up was very personable and courteous.
3.2 MediocreJul 27 2018
Not a good experirencePros: The rate I was quoted onlineCons: The rate that i was charged when I got to the counter was nearly double what I was given online. The car was not clean. someone water bottle was in the cup holder. Front windows were greasy like they haven't been cleaned in months. The drop off was not staffed and disorganized, car lined up and no one checking them in. I waited and no one showed up and I walked away and dropped the keys at the counter.
5.2 OkayJul 25 2018
BlahPros: Drop off was smooth. That was the best part. LolCons: Car seats were filthy and there was a computer issue during pickup which created a 30 minute delay to my road trip. Also cars are hard to find. An employee should escort customer to vehicle. I spent 10 minutes walking in circles looking for it.
6.0 GoodJul 11 2018
Rude customer servicePros: Car was great. 39 mpg. Held all of us well.Cons: Getting the car was a bear. Local phone was inoperative. Can't designate spouse as an authorized driver.
Pros: NothingCons: The wait for a car would have been 2 hours. There were no cars available, I had a reservation but that did not matter. Employees not truthful! I completed the initial paper work that included paying A security deposit if 500 dollars. I CANCELLED MY RESERVATION AND WENT TO AVIS THAT WAS 10 STEPS TO THE LEFT OF HERTZ FRONT COUNTER. Berminham Airport. You have morons working for you. This is your review and do not contact me, if you do I will expose you on social media and start a campaign of ni or using Hertz
10.0 ExcellentMay 27 2021
Pros: Price and serviceCons: Pick up service from airport
2.0 MediocreApr 13 2021
Pros: Staff was exhaustingly slow. Car wasn’t full of gas. Check engine light came on during trip, tire pressure came on during trip, the USB port had been ripped out, car didn’t appear to have been cleaned. AwfulCons: All of the above.
6.0 GoodMar 29 2021
Pros: Eventually getting a carCons: Overbooked cars. Did not have one when promised.
2.0 MediocreMar 29 2021
Pros: The staff called me before I travelled to their offices to let me know they would not have a car for me.Cons: They could have provided a vehicle for me per my prepaid reservation.
2.0 MediocreMar 23 2021
Cons: We were not able to get a rental and we made this reservation 1 month prior. Worst ever!
10.0 ExcellentMar 15 2021
Pros: I liked ow quick the process was and how affordable the rental was.Cons: They should tell you there is a MANDATORY $200.00 HOLD to be added to your total and placed on your credit card. You can nor pay with a debit card without a create check also.
2.0 MediocreMar 12 2021
Pros: No they was not friendly,they didn’t rent me a car they said my license was no good that was a lie had to go to Avis at the airport so I could get a carCons: They could have checked my license calling my insurance company.
2.0 MediocreMar 2 2021
Cons: I somehow booked the wrong location, 30 min from the airport. They would not let me change it unless I would pay $155. So I had to pay $80 for Ubers and it was very inconvenient. I’m not sure I’ll ever use Hertz again and will probably book direct in the future vs using Kayak
2.0 MediocreFeb 21 2021
Pros: They were clear that a lack of inventory and local conditions were the culprit.Cons: Had no cars so I didn’t get this rental.
Pros: How fast the registration and return was.Cons: Car still had trash in from the last rental. So that made me think how clean is this car for real???
2.0 MediocreMay 26 2021
Pros: Drop off was quick but it looked like both the workers at the booth wanted to be anywhere other then there.Cons: It took awhile to pick up the car because the front desk was understaffed. The vehicle smelled heavily of smoke the interior driver and passenger side doors where cut up and the seats were stained and filthy. The front windshield had two big chips in it and there were scratches all over the vehicle. Lastly, someone took the floor mats out of the vehicle and never returned them. I will NEVER RENT FROM AVIS AGAIN and I strongly suggest you don’t either.
10.0 ExcellentApr 30 2021
Cons: The only issue I had was finding your office. Once I found it - the service was fast and helpful.
4.0 OkayApr 13 2021
Pros: Clean. Easy pickup and great service in BHM.Cons: Problem with steering. Canceled part of trip. “No replacements anywhere.” Called multiple times. Incredible wait time with service. Spoke with manager at drop off. Also sent email with details. Still charged full price. Will leave bad review on Yelp and Google if not fixed.
10.0 ExcellentMar 16 2021
Cons: Everything was fine.
10.0 ExcellentJan 1 2021
Pros: Staff was friendly and helpful process was smooth.Cons: There was some kind of film or something on the glass near the odometer and it made it hard to see sometimes but overall the car was clean.
6.0 GoodSep 21 2020
Pros: Drop-off was easyCons: Car is never ready when I book from this location. Have to wait for car to be cleaned.
4.0 OkaySep 8 2020
Pros: Drop off was easyCons: They ran out of cars so I had to get a minivan. Minivan wasn’t all the way clean. The minivan had no amenities. My phone couldn’t connect to the radio. The passenger seat was broken.
8.4 ExcellentAug 2 2020
Pros: The staff was very friendly. Drop off was quick and easy.
6.0 GoodJun 20 2020
Cons: No cars available for 1 1/2 hours. No reason why except some cryptic excuse about sanitizing the cars. Customer service was bad.
Getting around Birmingham will be easier for you with a rental car, and best of all, you’ll be able to travel on your own schedule. With a rental car in Birmingham, you can easily take trips to towns like Guntersville, a lakeside town about 75 miles north of Birmingham, where you can fish, hike, and do some bird-watching. In your rental car, you'll also want to consider a drive to Talladega County, where you can visit the Talladega Speedway and the Desoto Caverns. The city of Talladega is about a 45-minute drive from the airport and 55 miles from downtown Birmingham.
The Birmingham-Shuttlesworth International Airport (BHM) has its own rental car facility. Here you can rent a car from several different car-rental agencies, including Enterprise, Hertz, and National. To rent a car at the airport, you'll go to the airport's parking deck, which is right beside the taxi, shuttle, and limo pick-up areas. Having only one terminal, the airport is small enough for you to walk there in no time. The Birmingham car rentals at the airport are located in section 1B on the ground level of the parking deck. You will both pick up and return your rental car to this same area of the airport.
When driving past construction zones in Alabama, be extra careful. Alabama state law requires motorists to move over to the lane farthest away from the construction worker(s) for added safety. Also, all passengers in the vehicle, front or back, must wear a seat belt at all times.
Traffic congestion is not a big problem in Birmingham. This is true even during rush hour. However, if you're driving between 7am and 9am or between 4pm and 7pm, you might want to avoid Interstate 20/59. Also, be aware that during these times, you could experience traffic delays if there is construction or a car accident.
25% of our users found rental cars in Birmingham for $35 or less
Book your rental car in Birmingham at least 1 day before your trip in order to get a below-average price
Intermediate rental cars in Birmingham are around 35% cheaper than other car types, on average
FAQs about renting a car in Birmingham
Some car rental companies in Birmingham which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Hertz, Thrifty and Dollar
On average a rental car in Birmingham costs $49 per day.
In the past 72 hours, the cheapest rental cars were found at Avis ($38/day), Budget ($41/day) and Payless ($42/day). In the last 72 hours the cheapest rental car price was found at Budget 450 Cahaba Park Circle 35242 (8 miles from city center).
Based on ratings and reviews from real users on KAYAK, the best car rental companies in Birmingham are Alamo (8.4, 153 reviews), Enterprise (8.3, 120 reviews), and Payless (7.8, 62 reviews).
The average gas price in Birmingham is $3.40 per gallon over the past 30 days. Filling up a gas tank costs between $41 and $54, depending on the car size.
Standard (Hyundai Elantra or similar) is the most frequently booked rental car type in Birmingham.
A Standard car rental in Birmingham costs $49 per day, on average.
A Compact car rental in Birmingham costs $43 per day, on average.
A Intermediate car rental in Birmingham costs $61 per day, on average.
In Birmingham, cars are most frequently rented at Hertz 2508 5th Avenue S (1 miles from city center).
On average a rental car in Birmingham costs $344 per week ($49 per day).
On average a rental car in Birmingham costs $1,473 per month ($49 per day).
Would you like to enjoy a scenic drive through the back roads and mountains of Alabama while on vacation? If this is your plan, make it more fun and safe by renting an SUV or a car with four-wheel drive to make it easier to drive on gravel roads or rough terrain. Because it’s typically very hot in Alabama during the summer months, you’ll want to rent a standard or intermediate-size car to give everyone room to spread out. Alabama can also get a lot of rain. If you’re traveling during the rainy seasons, an all-wheel-drive vehicle would be ideal for keeping traction on slick roads.
The speed limit on major highways in Birmingham is 65-75mph. When driving in residential areas in your Birmingham rental car, you’ll notice that the speed limit decreases to a maximum of 35mph or even as low as 25mph. Be aware that there are traffic cameras on many highways in and around Birmingham.
On average, gas prices in Birmingham are about $2.13 per gallon. It will run a little cheaper in suburbs like Homewood (about 3 miles south of Birmingham) and Adamsville (about 16 miles northwest of Birmingham). You'll find many gas stations on the outskirts of Birmingham but not many in the city center. When you return your rental car to the airport, keep in mind that the closest gas station is 1.2 miles away—the Chevron located off I-20.
Parking can be hard to find in the downtown area. This is especially true on weekdays during business hours. For parking, there are five city-owned parking decks, located on Pierce Street, Park Street, Peabody Street, and N. Old Woodward Avenue. When you park in one of these parking decks, parking is free for the first 2h. If you want to park for the entire day, you can expect to pay around $10.
Finding the right price, understanding the add-ons and staying up to date with policy changes can be a challenge. That’s why KAYAK has produced the ultimate guide to renting a car to help you cut though the jargon and make the right choice for your rental car. Find tips and insights for how to book your rental, what car rental insurance you’ll need, how to deal with a car rental agency and what extra fees to expect (and avoid!).