Convenient, good location, excellent staff, good value for the money. Excellent breakfast.
5 stars
NH Collection Bogotá Hacienda Royal
Photos of NH Collection Bogotá Hacienda Royal
Overview
The NH Collection Bogotá Hacienda Royal hotel is situated in the high-end Usaquén neighborhood. Steps away, guests will find lively pedestrian streets, boutique shopping, and trendy restaurants. Hacienda Santa Barbara and Santa Ana Centro are two shopping centers where you can find some of the top local and international brands. Just nearby is the Country Club, where guests can play a round of golf at Bogotá’s largest gold course. There is a total of 82 rooms at NH Collection Bogotá Hacienda Royal and each one comes equipped with free Wi-Fi. To ensure our guests have a perfect night’s sleep, there is a choice of pillows and luxurious mattresses, while many of the rooms also enjoy panoramic views over the Santa Barbara park and the surrounding mountains. Our guests love our breakfasts that feature a classic selection of hot and cold dishes, along with local favorites like tamales, arepa de huevo, and caldo de costilla. You can also savor regional and international dishes brilliantly prepared at the Dominique’s Restaurant. Unwind with a drink at our piano bar or order a meal from the 24-hour room service. To invigorate your body or for a spot of relaxation, head to our gym and spa. There is an airport shuttle available upon request.
Latest deals for NH Collection Bogotá Hacienda Royal
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at NH Collection Bogotá Hacienda Royal
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Free parking
- Business center
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Bottle of water
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Conditioner
Dining
- Electric kettle
- Minibar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Coffee shop
- Dining area
- Dining table
General
- Family rooms
- Seating area
- Hardwood or parquet floors
- Sofa
- Soundproofing
- Telephone
- Carpeted
- Mountain view
- Storage available
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- Upper floors accessible by elevator
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Feather pillow
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Spa
- Spa and wellness center
- Massage
- Spa
- Sauna
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Outdoor
- Outdoor furniture
- Garden
Workspace
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Gift shop
Family friendly
- Babysitting or child care
Fitness
- Fitness center
Reviews of NH Collection Bogotá Hacienda Royal
8.8
Very good
757 verified ratings
Wonderful
490
Very good
128
Good
78
Okay
25
Fair
15
Mediocre
11
Poor
10
Summary of reviews
Guests say
Overall, guests had mixed experiences at the hotel. Positively, the breakfast options were frequently praised, described as delicious and varied, and guests appreciated the hotel's convenient location. However, there were significant complaints regarding service, with issues like slow housekeeping and unaddressed maintenance complaints. Cleanliness was another area of concern, with reports of dust and inadequate bathroom cleaning. Despite these negatives, the atmosphere and surrounding neighborhood received commendations, contributing to a generally good impression of the hotel's worth.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.8 out of 10
401 reviews
10 out of 10
2 reviews
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's breakfast?
The breakfast offers a wide variety of fruits, yogurt, and individualized egg preparation. The staff is attentive and friendly, and the breakfast is highly praised by guests.
How is the hotel's location and what nearby amenities are available?
The hotel is located in a peaceful and secure area, with a park across the street and numerous restaurants and cafes nearby. Additionally, it is conveniently connected to a shopping mall.
What are the main features of the hotel's rooms?
The rooms are spacious, clean, and well-equipped. Guests particularly appreciate the comfortable beds and the option for a room with a view of the garden and mountain.
What practical services are available at the hotel?
The hotel offers a business center, concierge service, and room service. Additionally, it provides a tour desk, currency exchange, and a 24-hour front desk for guests' convenience.
What are the common concerns about the hotel's amenities?
Some guests have mentioned that the gym facilities are not up to par, and there have been comments about the need for a renovation in certain areas of the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned the excellent views from their rooms, especially those facing the mountains. Consider booking a room with a balcony for a more enjoyable experience.
Take Advantage of the Location
The hotel's location in a beautiful residential area, close to a park and with easy access to dining and shopping options, was highly praised by guests. Explore the nearby attractions and enjoy the peaceful surroundings.
Consider Room Selection Carefully
While some guests appreciated the spacious and comfortable rooms, a few mentioned signs of wear and tear, particularly in the older bathrooms and upholstery. Consider this when choosing a room to manage expectations.
Enjoy the Breakfast
Many guests raved about the delicious and varied breakfast options, with particular praise for the fruit selection and individual egg orders. Start your day off right with a satisfying breakfast at the hotel.
Be Mindful of Noise Levels
Some guests experienced noise disturbances, particularly in the corridors and from neighboring rooms. Light sleepers may want to take precautions or inquire about quieter room options.
Check Out Nearby Dining Options
The hotel's proximity to excellent restaurants was highlighted by guests. Take advantage of the location and explore the nearby dining establishments for a taste of local cuisine.
Utilize the Guest Services
Guests appreciated the friendly and professional staff, particularly in the breakfast room. Don't hesitate to reach out to the guest relations team for any assistance during your stay.
Consider Spa and Wellness Services
While some guests enjoyed the spa and wellness facilities, others mentioned issues with the spa's shower and limited drink options. If you plan to use these services, it may be helpful to inquire about the current state of the facilities.
Plan for Parking
Some guests found the parking garage to be dark and difficult to navigate. If you're driving, be prepared for this and consider arriving during daylight hours if possible.
Be Aware of Room Maintenance
A few guests noted issues with room facilities, such as broken door locks and insufficient air conditioning. It may be beneficial to check the functionality of room amenities upon arrival and report any issues promptly.
Location
Calle 114, 6-02, Bogotá
What's nearby
- Parque de la 931.5 mi
- El Retiro Shopping Center2.3 mi
- Atlantis Plaza Centro Comercial2.4 mi
- Centro Comercial Plaza 544.5 mi
- Biblioteca Pública Virgilio Barco4.6 mi
- Parque Metropolitano Simón Bolívar4.8 mi
- Jardín botánico de Bogotá4.9 mi
- Colombian National Museum5.8 mi
- Planetario de Bogotá6.1 mi
- Monserrate6.2 mi
- Museo de Arte Moderno de Bogotá6.2 mi
- Torre Colpatria6.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 6021
Essential information about NH Collection Bogotá Hacienda Royal
Low season | May |
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High season | November |
Average price (weeknight) | $88 |
Average price (weekend night) | $65 |
When to book a room at NH Collection Bogotá Hacienda Royal
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.7 |
|---|---|
Distance to city center | 2.3 mi |
Nearest Airport | Bogotá El Dorado |
Distance to airport | 7.9 mi |