Good to know
Value for money
Distance to city center
|Bogotá El Dorado|
Distance to airport
|"Clean rooms and attentive staff."||(in 22 reviews)|
|"Staff were very helpful and attentive"||(in 60 reviews)|
|"Excellent breakfast and nice large room."||(in 49 reviews)|
|"Either scalding hot or icy cold."||(in 4 reviews)|
|"Also it's not a 5 star hotel."||(in 10 reviews)|
|"Do note that the free airport shuttle only runs until 10pm."||(in 7 reviews)|
Time of year
Show reviews that mention
|airport hotel||in 49 reviews|
|bogota||in 11 reviews|
|close to the airport||in 58 reviews|
|comfortable beds||in 11 reviews|
|convenient location||in 36 reviews|
|free shuttle service||in 6 reviews|
|great breakfast||in 118 reviews|
|great hotel||in 61 reviews|
|great value||in 20 reviews|
|hot or too cold||in 9 reviews|
|oozing charm||in 3 reviews|
|room service||in 31 reviews|
|rooms and good||in 49 reviews|
|shopping mall||in 31 reviews|
|staff good||in 128 reviews|
|use the spa||in 34 reviews|
Some people from stuff were really friendly, for example at the check-in they kindly changed my room number with 2 small beds to the room with one big bed. But the rest of my stay was a disaster
The biggest disappointment was when I woke up in the morning around 6 o'clock because I had a meeting that day and I had NO water in my room. Not only in the shower, completely - no water even to wash my face, no water in the toilet. I was trying to reach the reception via telephone, but 10 minutes without any success. I had to change my clothes and go downstairs. Where the stuff was hiding behind the wall. They couldn't help at all and offer any solution. They didn’t provide any explanations. When the administrator came she finally offered me some water in bottles to wash my face... I wanted to get my money back for the last night and made a check out immediately. But they excused themself and asked me to stay giving a guarantee that they will give me a part of the money for the second night back. At the checkout, I even received the document which said that they are going to give me around 60 USD back. But until today, after 20 days I'm back, I don't see this money on my account. I paid for this stay almost 100 USD per night (at the beginning of March, not a high season at all) - this hotel doesn't cost this money. Breakfast was not included. So I had to pay for it additionally (about 15 USD) with very poor choice and quality of offered food. Besides, when you would like to take a rest at night - this is not a good choice. In my room, I could hear everything that was behind the door, what was in the room upstairs and the room next to me, also I could hear all the airplanes from the window. I was waiting with my feedback giving them a chance to justify my trust. But today my patience was finished. As I couldn’t find any e-mail from this hotel, I’m writing here all my concerns.
The hotel was undergoing renovations. No noise but our water was cut off without warning. They were very reasonable and did everything to ensure we were happy with our stay despite the issues.
Staff very friendly and helpful
Could have better gym equipment
Great staff and customer service, very clean and comfortable , sorry I couldn’t enjoyed the benefits of the hotel because it was for very short time , next time..
No free shuttle after 10.30pm. This should be clearly stated at hotel facilities. The information given only says that this service is provided at specific times. Horel name confusion
Discover Bogotá from the renowned Teusaquillo-Salitre district. DoubleTree by Hilton Bogotá Salitre ar is mere steps from the city's most popular attractions, Ágora Bogotá and Corferias Convention Centers and Bogota International airport is just 15 minutes away. Our exceptional service begins with a warm DoubleTree chocolate chip cookie at check in. Relax in your spacious guest room featuring complimentary WiFi, HDTV, mini bar, work desk, and coffee and tea making facilities. Enjoy beautiful city views from our Executive rooms and suites as well as exclusive access to our Executive Lounge. Dine in style any time of day at Ka Restaurant. Savor the unique ambiance and scrumptious mix of gourmet styles of International and Colombian cuisine. Mingle over specialty drinks and appetizers at Bar Ka, the ideal spot to unwind each evening. Escape to our full-service spa for a facial, massage or indulgent treatment. Get an invigorating workout in our 24-hour fitness center or experience the wonders of our Hydro Circuit. Stay productive in our business center and find the perfect setting for your next meeting or event in one of our 11 flexible, modern event rooms with A/V equipment and catering services available.
based on 822 reviews
Value for money
Policies vary by room type and provider.
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Most Popular Landmarks
- Maloka 1 mi
- Parque Metropolitano Simón Bolívar 1.4 mi
- Biblioteca Pública Virgilio Barco 1.5 mi
- Jardín botánico de Bogotá 1.9 mi
- Plaza de las Américas 2.7 mi
- Museo Nacional de Colombia 3.1 mi