Guest reviews
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All Reviews
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Solo
Overall Rating
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8.6 "Great service."7.4 "74% thought the
service was very professional ." 7.3 "Management was excellent , said 73%." 9.0 "90% found therestaurant service to be one of the best ." 8.1 "81% werehappy with the shuttle service ." -
8.5 "Location is great."8.8 "
City centre within easy reach , said 88%." 8.9 "Easily accessible by car , said 89%." 7.4 "Great parking , according to 74%." 9.5 "95%liked the proximity to sightseeing ." 8.5 "85%enjoyed the restaurants & bars nearby ." 7.2 "72%liked the proximity to shopping ." -
8.0 "Breakfast is good."10.0 "100% were
happy with the price of the breakfast ." -
5.2 "Rooms are ok."5.6 "Only 56% said
rooms were clean enough ." 6.7 "Beds were acceptable for 67%." 6.1 "Only 61% saidrooms were big enough ." 5.5 "55% thought thekitchenette was ok ." 6.3 "63% thought theminibar was ok ." -
5.0 "Average cleanliness."5.6 "Only 56% said
rooms were clean enough ." 6.3 "Only 63% thought thepool was clean ." -
4.9 "Internet is poor."4.0 "60% said the
wifi quality was bad ." -
3.3 "Bad amenities."3.1 "69% thought the
building wasn't nice ." 1.9 "For 81%, thelobby entrance was sub-standard ." 0.8 "92% thought thefacilities needed updating ." 0.0 "100%complained about the elevator ." 0.0 "100%didn't like the architecture ." -
2.5 "Horrible vibe."2.2 "78%
criticized the unstylish hotel ." 1.9 "For 81%, thelobby entrance was sub-standard ." 2.6 "74%didn't like the unstylish hotel ."
Overall Rating
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8.7 "Great service."9.2 "92% found the
staff to be very friendly ." 8.1 "81% said thereception staff was great ." 7.8 "78% thought theservice was very professional ." -
8.3 "Location is great."9.6 "96%
liked the proximity to sightseeing ." 8.9 "Easily accessible by car , said 89%." 9.0 "City centre within easy reach , said 90%." -
8.2 "Breakfast is good."10.0 "100% were
happy with the price of the breakfast ." -
5.5 "Rooms are ok."5.5 "Only 55% said
rooms were clean enough ." 6.0 "Only 60% saidrooms were big enough ." -
4.9 "Not very clean."3.5 "65% thought
it was rather dirty ." 2.0 "80% said thebathroom was dirty ." -
4.7 "Internet is poor."3.9 "61% said the
wifi quality was bad ." -
3.0 "Terrible amenities."2.7 "73% thought the
building wasn't nice ." 1.7 "For 83%, thelobby entrance was sub-standard ." 0.7 "93% thought thefacilities needed updating ." -
2.3 "Horrible vibe."2.1 "79%
criticized the unstylish hotel ." 1.7 "For 83%, thelobby entrance was sub-standard ."
Overall Rating
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8.7 "Location is great."9.1 "
Easily accessible by car , said 91%." 8.7 "City centre within easy reach , said 87%." 7.5 "Great parking , according to 75%." -
8.2 "Great service."9.0 "90% found the
staff to be very friendly ." 7.9 "79% said thereception staff was great ." 7.3 "73% thought theservice was very professional ." -
8.0 "Breakfast is good."10.0 "100% were
happy with the price of the breakfast ." -
5.0 "Internet is average."
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4.8 "Rooms are not good."4.8 "52% said
rooms were dirty ." 0.9 "91% thought they werepoorly maintained ." 2.1 "79%complained about the bathroom ." 3.4 "66% thought thetv was sub-standard ." 2.9 "For 71%, therooms looked old ." 3.3 "67% foundproblems with the furniture ." 2.0 "80% said thebathroom was dirty ." 2.0 "Air conditioning was criticized by 80%." -
4.3 "Not very clean."4.8 "52% said
rooms were dirty ." 3.4 "66% thoughtit was rather dirty ." 2.0 "80% said thebathroom was dirty ." 3.8 "62% said thatwellness & sports facilities were unclean ." -
3.3 "Bad amenities."3.1 "69% thought the
building wasn't nice ." 2.4 "For 76%, thelobby entrance was sub-standard ." 0.8 "92% thought thefacilities needed updating ." -
3.1 "Horrible vibe."2.4 "76%
criticized the unstylish hotel ." 2.4 "For 76%, thelobby entrance was sub-standard ."
Overall Rating
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8.5 "Location is great."
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8.2 "Great service."7.9 "79% said the
reception staff was great ." -
7.9 "Good breakfast."
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5.2 "Rooms are ok."5.6 "Only 56% said
rooms were clean enough ." -
5.1 "Average cleanliness."5.6 "Only 56% said
rooms were clean enough ." -
4.8 "Internet is poor."4.1 "59% said the
wifi quality was bad ." -
2.9 "Terrible amenities."2.7 "73% thought the
building wasn't nice ." 0.7 "93% thought thefacilities needed updating ." -
2.3 "Horrible vibe."2.1 "79%
criticized the unstylish hotel ."
Overall Rating
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8.7 "Great service."9.3 "93% found the
staff to be very friendly ." -
8.2 "Location is great."8.4 "
City centre within easy reach , said 84%." -
7.5 "Good breakfast."
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4.8 "Rooms are not good."0.6 "94% thought they were
poorly maintained ." 3.0 "70% foundproblems with the furniture ." 3.0 "For 70%, therooms looked old ." -
4.8 "Internet is poor."3.9 "61% said the
wifi quality was bad ." -
4.6 "Wellness & sports facilities were not very nice."
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4.5 "Not very clean."3.4 "66% thought
it was rather dirty ." -
3.2 "Terrible amenities."3.0 "70% thought the
building wasn't nice ." 0.9 "91% thought thefacilities needed updating ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.5review from
Room with balcony overlooking river, very spacious, clean, comfortable bed, powerful hot shower, check in counter is beside entrance, people checking in have to stop immediately after stepping foot inside creating a constant jam because even during non check times people have questions are checking out etc
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4.2review from
Breakfast staff was on top of everything during breakfast hours. Toilet. Tub and sink needs to be replaced as they were permanently dirty. Holes in wall. Screen door broken and hard to open. Hotel needs lots of updating.
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8.2review from
I mean, it's a $65/night hotel - what do you want? It was clean and comfy and the staff was really nice and helpful.
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6.2review from
This place has improved over the old Shilo Inn but still needs a lot more updating to be truly nice. New furniture, bedding, floor coverings, some lighting, TVs and appliances. Single pane windows, old drapes, wallpaper, bathroom fixtures and tile. Crumbling lampshades, tile around tub not clean.
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9.1review from
Loved the pool and sauna, breakfast was nice Neighborhood felt sketchy
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6.8review from
Dirty bathroom with clogged drains.
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4.0review from
after telling the kiddo for five hours of driving that we were goong to go swimming, the pool was "closed for 24 hours". when i explained our dissapointment at check in i was abrupty told that i could cancel my reservation. overall, the place is clean, worn out and out of the way. dont expect to walk anywhere and the free breakfast looked terrible.
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5.7review from
The beds were very comfortable. Bathroom was nice, although the floor was not level around the door or bath area. TV's and wifi were great. This room was by an entrance, next to the pool and the breakfast area. The refrigerator was THE loudest one I've ever heard. So, unless you are getting a GREAT deal, THAT room is not a great room. Its on the first floor.
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6.2review from
I liked that it was connected to the green belt. It was at a convenient location to get to downtown. Our room was poorly cleaned. It looked like the bathroom floor had not been mopped, and the sink was plugged up.
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8.0review from
Very clean, friendly and comfortable beds Could hear next door room
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8.5review from
VERY friendly and helpful staff~from girls at the front desk to gentleman in the hospitality room to housekeeping staff! ! Lovely location next to river with extensive green belt for walking our dog. Very good experience overall. Facility is in need of TLC. Furniture in our room was very worn. Shower worked but I couldn't run just water for a bath.
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10.0review from
5 HBO channels Pet friendly Great breakfast all the way to 11:00 Superior Staff Microwave fridge in room Beauty location Value priced It's a bit tricky to navigate to and from this little gem tucked between two one way streets right on the river.
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6.0review from
The staff was very helpful and worked hard to offset the minor inconveniences of a new ownership in an older hotel building. They are in the middle of upgrading, but have a ways to go. The location has some very nice points like access to the Boise greenbelt and good restaurants nearby. The laundry facilites are due for an upgrade, still working the bugs out of their internet.
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10.0review from
This is our second time at this place. The walks on the river and views are beautiful. THe breakfasts are ok, and are convenient. Hotel was quiet and restful. We are going there again for Boise family weekend. Maid left towel in room, and thought only 2 folks were there, had to call room service for more towels, but they were very prompt.
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6.0review from
Hot breakfast TV broken, noise from 2nd floor, noise from dogs down the hall, cheap toiletries
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2.8review from
Nothing really Check it was at 4 we arrived 15 minutes after four ready to check in to find out that they had our reservation but there were no clean rooms available. The line at check in had 5 people in front of us all with the same problem. The eta of when the next room would be ready was at 5. So we pushed our dinner reservations back another hour so we would have time to get ready and went down town to explore a little bit with friends we came back at 6... We had lost track of time and were in a huge rush to get ready and leave in order to meet up with our group for our dinner reservations. We go to check in and the room was still not ready! Talk about a horrible situation. We were staying one night there and we couldn't even check in! 10 minutes later a room became available and we were able to check in. I complained at the front desk and they said that there was nothing they could do and they were sorry. All we needed the room for was to shower change and sleep... One night stay at this hotel was overall just awful. It has a no smoking policy and that smokers stay 20 feet from the building that doesn't apply the room reeked of smoke and people were standing right in front of all the entrance smoking up a storm.
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2.0review from
The Toilet was Great!!! No internet No TV Dirty Bathrooms Terrible Lobby where internet was available All the Pictures are BS
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6.2review from
Comfortable beds, great location, friendly staff tv only had about 5 channels, rooms were very plain, the breakfast wasn't that great
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3.7review from
I liked that it was on the river trail. There were people, including some staff, making noise in the hall all light long. Not just by my room, but my friends room at the other end of the building too. Also, my friend and her kids saw staff rifling through a suitcase in the hall. We all opted not to have room service during our stays.
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2.0review from
Noisy fridge. Oh, boy. Where do I begin. I cannot say one redeeming thing about this out dated broke down ghetto.
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3.1review from
Employees were nice Hotel was dirty had a smell. Auction on a sunday morning accross the street that woke everybody up. Chainsaws working, redicilous.
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4.0review from
Front desk tried to be helpful but was mostly clueless and apathetic. Plenty of pillows. Close to the river greenway The internet was broke for days. Room was quite dated. Maid service was rude and slow
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8.8review from
The staff was super helpful and very friendly. We got to the hotel 30 prior to our dinner reservation downtown, Amber called us a taxi and he was waiting out front by the time we got bags to the room. We made it to the restaurant safely and on time. Amber and Holly saved our dinner reservation. The room was fresh, clean and located away from the pool. Breakfast was fantastic.
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8.0review from
Easy access from freeway and to downtown attractions. Older facility but pretty well maintained.
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7.6review from
This space was perfect for our dogs - a grassy area right outside our door next to the Greenbelt and river. The wi-fi was slow which made working a challenge.
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8.0review from
The place was fairly quiet, we got in late and we were hungry, the front desk person was helpful in recommending food options. This was the room that was booked: (Room 1: 2 Queen Beds View Microwave Refrigerator Ground Floor With Patio And River View. ) But we were put in a room on the 3rd floor over looking the parking lot. It didn't matter that much since we were only there one night driving through the area. My point is when you book a room you expect to be in the room you book.
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8.5review from
Room with balcony overlooking river, very spacious, clean, comfortable bed, powerful hot shower, check in counter is beside entrance, people checking in have to stop immediately after stepping foot inside creating a constant jam because even during non check times people have questions are checking out etc
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8.2review from
I mean, it's a $65/night hotel - what do you want? It was clean and comfy and the staff was really nice and helpful.
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9.1review from
Loved the pool and sauna, breakfast was nice Neighborhood felt sketchy
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8.0review from
Very clean, friendly and comfortable beds Could hear next door room
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8.5review from
VERY friendly and helpful staff~from girls at the front desk to gentleman in the hospitality room to housekeeping staff! ! Lovely location next to river with extensive green belt for walking our dog. Very good experience overall. Facility is in need of TLC. Furniture in our room was very worn. Shower worked but I couldn't run just water for a bath.
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10.0review from
5 HBO channels Pet friendly Great breakfast all the way to 11:00 Superior Staff Microwave fridge in room Beauty location Value priced It's a bit tricky to navigate to and from this little gem tucked between two one way streets right on the river.
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10.0review from
This is our second time at this place. The walks on the river and views are beautiful. THe breakfasts are ok, and are convenient. Hotel was quiet and restful. We are going there again for Boise family weekend. Maid left towel in room, and thought only 2 folks were there, had to call room service for more towels, but they were very prompt.
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8.8review from
The staff was super helpful and very friendly. We got to the hotel 30 prior to our dinner reservation downtown, Amber called us a taxi and he was waiting out front by the time we got bags to the room. We made it to the restaurant safely and on time. Amber and Holly saved our dinner reservation. The room was fresh, clean and located away from the pool. Breakfast was fantastic.
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8.0review from
Easy access from freeway and to downtown attractions. Older facility but pretty well maintained.
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8.0review from
The place was fairly quiet, we got in late and we were hungry, the front desk person was helpful in recommending food options. This was the room that was booked: (Room 1: 2 Queen Beds View Microwave Refrigerator Ground Floor With Patio And River View. ) But we were put in a room on the 3rd floor over looking the parking lot. It didn't matter that much since we were only there one night driving through the area. My point is when you book a room you expect to be in the room you book.
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4.2review from
Breakfast staff was on top of everything during breakfast hours. Toilet. Tub and sink needs to be replaced as they were permanently dirty. Holes in wall. Screen door broken and hard to open. Hotel needs lots of updating.
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6.2review from
This place has improved over the old Shilo Inn but still needs a lot more updating to be truly nice. New furniture, bedding, floor coverings, some lighting, TVs and appliances. Single pane windows, old drapes, wallpaper, bathroom fixtures and tile. Crumbling lampshades, tile around tub not clean.
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4.0review from
after telling the kiddo for five hours of driving that we were goong to go swimming, the pool was "closed for 24 hours". when i explained our dissapointment at check in i was abrupty told that i could cancel my reservation. overall, the place is clean, worn out and out of the way. dont expect to walk anywhere and the free breakfast looked terrible.
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5.7review from
The beds were very comfortable. Bathroom was nice, although the floor was not level around the door or bath area. TV's and wifi were great. This room was by an entrance, next to the pool and the breakfast area. The refrigerator was THE loudest one I've ever heard. So, unless you are getting a GREAT deal, THAT room is not a great room. Its on the first floor.
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6.2review from
I liked that it was connected to the green belt. It was at a convenient location to get to downtown. Our room was poorly cleaned. It looked like the bathroom floor had not been mopped, and the sink was plugged up.
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6.0review from
The staff was very helpful and worked hard to offset the minor inconveniences of a new ownership in an older hotel building. They are in the middle of upgrading, but have a ways to go. The location has some very nice points like access to the Boise greenbelt and good restaurants nearby. The laundry facilites are due for an upgrade, still working the bugs out of their internet.
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6.0review from
Hot breakfast TV broken, noise from 2nd floor, noise from dogs down the hall, cheap toiletries
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2.8review from
Nothing really Check it was at 4 we arrived 15 minutes after four ready to check in to find out that they had our reservation but there were no clean rooms available. The line at check in had 5 people in front of us all with the same problem. The eta of when the next room would be ready was at 5. So we pushed our dinner reservations back another hour so we would have time to get ready and went down town to explore a little bit with friends we came back at 6... We had lost track of time and were in a huge rush to get ready and leave in order to meet up with our group for our dinner reservations. We go to check in and the room was still not ready! Talk about a horrible situation. We were staying one night there and we couldn't even check in! 10 minutes later a room became available and we were able to check in. I complained at the front desk and they said that there was nothing they could do and they were sorry. All we needed the room for was to shower change and sleep... One night stay at this hotel was overall just awful. It has a no smoking policy and that smokers stay 20 feet from the building that doesn't apply the room reeked of smoke and people were standing right in front of all the entrance smoking up a storm.
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2.0review from
The Toilet was Great!!! No internet No TV Dirty Bathrooms Terrible Lobby where internet was available All the Pictures are BS
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6.2review from
Comfortable beds, great location, friendly staff tv only had about 5 channels, rooms were very plain, the breakfast wasn't that great
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3.7review from
I liked that it was on the river trail. There were people, including some staff, making noise in the hall all light long. Not just by my room, but my friends room at the other end of the building too. Also, my friend and her kids saw staff rifling through a suitcase in the hall. We all opted not to have room service during our stays.
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2.0review from
Noisy fridge. Oh, boy. Where do I begin. I cannot say one redeeming thing about this out dated broke down ghetto.
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3.1review from
Employees were nice Hotel was dirty had a smell. Auction on a sunday morning accross the street that woke everybody up. Chainsaws working, redicilous.
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4.0review from
Front desk tried to be helpful but was mostly clueless and apathetic. Plenty of pillows. Close to the river greenway The internet was broke for days. Room was quite dated. Maid service was rude and slow
