Basics
Accessibility and suitability
Services and conveniences
Bathroom
Media and entertainment
Laundry
Dining
General
Bedroom
Workspace
Health and safety
Family friendly
Spa
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the hotel's location?
The hotel is centrally located, right on the market square, with easy access to stores, restaurants, and historical sites. It's also close to a parking garage and offers a convenient base for exploring the city.
How are the hotel staff and customer service?
The hotel staff is very friendly, helpful, and responsive. There is 24-hour reception, and the staff is knowledgeable and accommodating, providing assistance with travel inquiries and taxi services.
What can guests expect from the hotel's breakfast and dining options?
The hotel offers a great breakfast and has a restaurant attached. Special diet menus are available upon request, and food can be delivered to guest accommodations. However, some guests found the breakfast to be overpriced.
What are the notable amenities provided by the hotel?
The hotel offers a sauna, free Wi-Fi, and a seating area. Additionally, the rooms feature hardwood or parquet floors, and there is a storage available. However, some guests found the amenities to be basic for a 4-star hotel.
What are the common concerns about the hotel's rooms and facilities?
Some guests found the rooms to be outdated and the ventilation to be inadequate, leading to stale air. Additionally, there were comments about the small size of some rooms and the unusual bathroom layout.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a view of the market square for a pleasant stay and beautiful scenery.
Consider Bringing Your Own Toiletries
Some guests mentioned that the provided toiletries were not up to standard, so bringing your own might be a good idea.
Check Room Amenities
Some guests found the rooms to be basic, so it's advisable to check the room amenities and consider specific needs before booking.
Be Mindful of Room Temperature
Several guests noted that the rooms could get warm, and the temperature control might not be ideal, so it's recommended to be mindful of this when booking.
Explore Nearby Attractions
The hotel's central location offers easy access to various attractions, such as the old town hall and the river, making it convenient for sightseeing.
Request a Kettle
If you prefer having a kettle in your room, it's advisable to request one from the reception, as not all rooms are equipped with this amenity.
Consider Noise Levels
Some guests mentioned noise from the market square, so if you're sensitive to noise, it's recommended to inquire about quieter room options.
Check for Room Refurbishments
Some guests suggested checking for recently refurbished rooms to ensure a more modern and comfortable stay.
Inquire About Air Conditioning
As some guests experienced discomfort due to the lack of air conditioning, it's advisable to inquire about this facility, especially during warmer seasons.
Verify Housekeeping Services
Some guests were not informed about the need to request room cleaning, so it's advisable to verify the housekeeping services upon check-in to avoid any inconvenience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | March |
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High season | August |
Average price (weeknight) | $106 |
Average price (weekend night) | $107 |
Value for money | 7.9 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Cologne Köln/Bonn |
Distance to airport | 9.5 mi |