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The staff was extremely friendly and professional. I am regularly at Hilton hotels, but I was really struck by the friendliness of the staff.
Nice hotel, good parking and connections, close to center. Some noise from road work, but nothing that the hotel could do about...
Staff were very good and attentive to all details. All instructions were in German--how to arrange for a wake up call; the directions on the coffee machine in my room. I cannot read German. Staff were always polite and helpful, but some of these I could have done easily for myself. I also wish that there had been a small sundries store for magazines, water, and other small things to purchase.
very efficient and friendly staff overall, empathy for guest, swift service
the facillities no
Well run and comfortable hotel The proce was a little high but this may reflect the fact that the hotel was full.
The reception staff were always pleasant and helpful. The room was basic but very nice and clean. Small things like extractor fan in shower room not working. Ice machine provided but not working.
The hotel is very close to the city centre and only 36 miles from the Nurburgring
Staff where very curtious, rooms where clean and the location was perfect.
well... the hotel itself is impresive from outside but the designers probably do not know the psychology.... e.g. red color corridors ... it is good for one day but after 3 days I was very depressed
The Kameha is an overall good hotel for business travelers, clean, fast, free internet access and spacious rooms. I have been coming here for a while and under a previous management service was a bit ostentatious. This has improved under the new management significantly and one feels honestly welcome now. I don't care for the beds. The mattresses could be more comfortable and I wish they would offer down pillows instead of the ones with artificial filling. I also wish the Rhine River bar would open again as the hotel lags a welcoming place to have a drink at the end of a hard working day.
The hotel staff r just amazing.. And I really loved the hotel design.. Refreshing..
the design; staff were very helpful & the food was delicious. The all red decoration in the corridors was too oppressive.
beautiful rooms and hotel design, helpful staff, great breakfast parking is expensive - parking yourself is more than valet
What a stunning place !. We stayed here on the last night of a tour round Germany as a treat to ourselfs & what a treat. This has to be one of the best hotels anywhere. Ultra modern with the finest of decor, superb staff & facilities we were blown away by the whole experience. We were given a free upgrade which was unexpected & treated so well by the staff who advised us on every thing from city siteseeing, local restaraunts (they do have there own) to the best way to get around. It may not be the cheapest of hotels by a long way but you most certainly get what you pay for. If you want to spoil yourself (just the once) then see if you can get an offer on a stay at kameha grand, you wont be dissapionted !. Parking should be free of charge considering what you pay for a room but it seems you pay everywhere in Germany for hotel parking.
Free minibar! Excellent views of the Rhein, nice people. The hotel is getting old, and I think the prices are a bit too high for what it is.
Incredible location in a luxurious hotel. Spacy and comfortable rooms.
The view - right on the Rhine.
Like the remote location on the Rhine, great staff, unique hotel, my choice when traveling in this part of Germany.
The hotel gardens are used for late night functions. The rooms adjacent to the gardens are not soundproofed and amplified music into the early hours is hardly conducive to a good night's rest and definitely not within keeping of a hotel with the reputation of the Dreesen. A written complaint was filed during my stay. Unless the situation is rectified, it would be difficult to make a recommendation
Its staff. Also it's fine, elegant and has an excellent location. No.
It was rainy when I arrived at 8 PM so I can get to see beautiful scenery along the River Rheine until the next morning for breakfast. Worth it! My room is clean and quiet which is most important for me.
The ease we came off the Koln Dusseldorfer boat and walked there. We could also walk to the ferry link to Konigswinter and loved the trip up the Drachenfels. This was part of our rail trip across German historical towns like Koln and Aachen. Hotel view over Rhine was gorgeous. Very easy for Rhine cruising. n/a
everything about this hotel was just excellant from the arrival to departure and upgrade also champ. because it was our anniversary, evening meal and breakfast 1st class no but the was no internet connections and I think that this is important when travelling but did not cause us hardship
staff helpful and nice, convenient location (next to train station), wonderful breakfast, bright and comfortable room and bed. extremely slooooooow wifi, otherwise option to upgrade to faster wifi unreasonably expensive.
The location of room is amazing. In the city center. Our room was in front of railway station. So you can hear the trains and the announcement.
The location super close to the city and the main train station is perfect, especially if you need to travel to "Messe Koeln" (within 30min). The rooms are rather big and clean. Breakfast is fresh and offers a lot. Pretty warm rooms. Opening a window is not an option due to the noise of the train station. The taste of the coffee was not hot and not very tasty. Even with only few people having breakfast we had to ask for coffee severals times. All in all the staff was moderate polite but nothing more. Parking in the hotel is very expansive and the free wifi is only working in slow motion.
Very nice facility and close to many sites in the city. Clean, comfortable room.
the stuff was very friendly, the rooms were comfortable the spa is good fu, the restaurant was very good i needed to stay in that area anyway which is a bit of center, so for me the location was perfect. the restaurant is closed on sunday. and there are no other options within a short walking distance. (we ordered takeaway, with the help of the receptionist :-))
Great Staff, very friendly and professional. Knew the Bonn area well. Hotel very clean and well kept.
great breakfast, clean and modern room for some reason, the elevator that goes to my floor is located at the back end of hotel and i had to wake quite far with 3 pieces of luggages to get to that elevator
Just 1 word: wonderfull
It was luxurious, beautiful, well-maintained, and more than I was expecting when I booked. I am happy with my stay at Derag Hotel. Internet very expensive. But it's an extra, so.
Very nice, imaginatively well equipped rooms for business and leisure. Good location. Excellent breakfast.
Staff were very friendly and helpful - always greeted with a smile. The room was clean and comfortable. A trvial thing, but the in-room coffee-tea + min-bar facilities were poorly stocked and not replenished from day to day. Got a bit annoying having to constantly go to reception to get a tea bag :)
Very quiet location. Nice large room. Near Museum Mile. Small market nearby. Nice underground garage. Terrific breakfast. Very good restaurant at the hotel. No room service for late dinner. Not near town center. No restaurants nearby. No food available after 22:00.
Room, location Not enough towels in the bathroom. Soap and shampoo would have been nice.
Everything was perfect! The staff professionality, the big room, the large breakfast, the cleaning and the peaceful,the restaurant's food... May be a bit to expensive the parking (12,5euro)... but...
I was upgraded to a suite! Restaurant excellent value for money. Close to German ministries where I had a meeting
Nice environment, very friendly and helpful personnel
The hotel was located conveniently to where my meetings were held with excellent access to nearby transit stations. Although conveniently located in an office complex, the hotel is not within walking distance to tourist attractions, restaurants, shopping, etc..
Very good location for visiting our customer; spacious room Not so good location for dining out in the evening! Overpriced breakfast (17 eur regardless of what you are)
Very Good stay, The staff were very helpful and the location was easy to get to. Would recommend this hotel to anyone staying in Bonn
The range of facilities and helpfulness of staff made this an enjoyable visit
Unexpected upgrade - very nice as I had to spend a lot of time in my room working. Thank you!
The pool was very good and the breakfast excellent. The staff were very helpful There was no shop where you could buy small necessities, only shaving cream and toothpaste. And the hotel was a long way from any shopping area. The business room (the internet) was often full. It was also very expensive at €15 an hour.
large and very convenient suite, high value for money, good restaurant, nice service. Very good business hotel. High additional charge for breakfast.
Pleasant, friendly staff 1. The golf range was accessible only by asking for the bellboy to go up with the key 2. Service in the main restaurant was very slow, even when quiet.
Excellent ,friendly service
Very peaceful with views of the river Rhine. Good food in restaurant.
The service at the hotel is first class. Excellent breakfast options and outstanding restaurant. The views from the breakfast/ restaurant terrace is unbelievable. Well located to get to the city or public transport. The room I was given was extremely small and overlooking the driveway. A problem if you have a long stay like I did of two weeks.
Spaciousness of the room and the interior decoration - fantastic The structural noise - you could not help but hear everything, and there was a constant rumbrling noise. In the morning this was accompanied by a consistent knocking noise. Despite this the experience was fantastic - my wife shares the same opinion
The breakfast was really good (as all breakfasts in Germany), the room was clean and modern The hotel is situated on the Rein river and not far from center, but to reach it in the evening is rather dangerous and scary, as there is park, where are no people and lights. There is no free wi-fi in rooms, in the lobby there is a computer but you need to give the receptionist your credit card or passport to use this computer maximum for one hour. The hotel has restaurant but it is always booked, so if you are staying at the hotel, it's not possible to have a lunch or dinner there, the receptionist woman recommended to go to another restaurant about 20-25 minutes away and didn't mention that there is a room food service.... The windows face either the park or river and it's very noisy outside: songs, loud music...
Great location; quiet and comfortable, and just a few minutes from the city centre. Staff helpful and pleasant.
Location - on the river, and very close to hotel One of our party for dinner did not receive what they ordered, but the staff made us feel it was our fault and could have been more gracious and customer focused. This was the only bad experience with the hotel staff, otherwise they were excellent.
It was excellent throughout. The breakfast on the terrace is an ideal way to start the day. It was one of my best hotel experiences ever.
I loved the location on the rhine. My room was not made for my second night stay since they did not complete the room by 3:30 when I came back to my room and after that I went out at about 4:30 and I suppose it was too late for housekeeping - so my bed wasn't made, my towels were changed etc.
Cleanliness and position of hotel; kindness of hotel staff
Friendly staff, nice room, great breakfast, perfect location in Bonn.
The breakfast is really nice, fresh and rich. Location, completely in pedestrian centre of Bonn is great. I did not like the single bed, it is too small. Generally beds are too hard. ( I tried a single and a twin room). The room 208 has a very weird architecture. The shower is located directly in the entrance and the tub in the room.... The room has been renovated recently though.
The friendly and efficient staff...and the breakfasts!!
The location is perfect, staff are very friendly and breakfast quite abundant! Maybe the price is a bit too high, but the service is great
services, staff, comfort none
Old hotel right in the centre of Bonn, but renovated rooms which in the end make it pretty anodine. Decent, with decent service, but far too expensive.
Location Lack of ironing facilities
Very nice city, most attractive hotel with an interesting past, excellent helpful staff. Outside the window there was a noise of glass recycling being moved early on Saturday morning - but only slight.
Great location, the hotel is old but classy in its own way. The staff was exelent.
The location was fantastic and the rooms were very nice. The breakfast was a great spread of fruits, eggs, breads and cereals. My one complaint is they gave one login for the wifi so I could only connect one device and it was pretty slow. You could spend more for the premium wifi.
Location Noise. General comment - does not deserve 4 stars
The hotel is very nice, and if you are facing the right direction you have a glorious view of Bonn and the Rhien. It is centrally located directly accross the street from the Hbf. The Hotel building is very unattractive, and when you first arrive you are a little hesitant about what caliber of hotel this is. Additionally right outide the Hbf hang out a lot of homeless/ panhandlers and therefore the direct surroundings are a little shady. But one street over is the start of Bonn inner city, and it is beautiful.
Location close to the train station. Wireless Internet connection did not work. I was out of the range of the wireless access point in room 329.
Friendly and warm reception. Well appointed and comfortable room. Good buffet breakfast. Good wifi internet service. Very good location immediately beside the main railway station. No tea and coffee making facilities in the rooms.
Location was perfect for me but maybe not for everyone. It is in the city centre directly beside the main train station. Nothing negative. Nothing amazing either. Handy for business travellers moving from city to city.
Excellent location. Breakfast was very good and included fresh fruit. nice view from the breakfast room
Proximity to railway station and city centre
Central location but room was quiet. The room was very clean, comfortable and the interior seemed to be new. The breakfast buffet was excellent and the staff very friendly and helpful. Bathroom has a fully transparent glass door. Taking a shower results in a flooding since the glass wall only covers 1/3 of the bathtub.
location and price
The place is modern, quiet, and ample. The rooms are spacious, very clean, and with nice views of either the garden or the street. The bathroom is very big. The hotel is just a couple of blocks from the central train/subway station, which his very handy. As an incentive for business travelers, the hotel manager should buy more iron and iron boards, since there are very few there. As a tourist I wouldn't need them, but as a business traveler, they are very useful.
Very spacious, excellent breakfast.
Spacious rooms; very clean; contemporary and essential furniture; hi-def tv; spacious bathroom; and spacious dining room. Part of the hotel is a former Seminar, which blends very well with an adjacent modern building, where many of the rooms are located. From the street entrance to the lobby you have to climb a few steps. It would be helpful to have a ramp, or a lift, specially when you carry your luggage.
spacious room, friendly and informative staff, convenient location, excellent breakfast
The location, on top of a hill to the south of Bonn, is superb. Rooms are comfortable and the whole place is in an area of natural beauty (woods). There are two restaurants. The Brasserie is excellent. I thought the L ORQUIVIT restaurant, while offering a creative menu, was overpriced. The hotel is well out of walking distance from Bonn (you climb a hill to get there) so its best suited to those with a car (free parking) or deep pockets for a taxi. I had business on the South side of Bonn and was able to get there easily without getting into the traffic jams.
Nice location No hot water from midnight the second night and the next morning until checkout. My wife and I both had to take cold showers/baths. When I mentioned it to the clerk at the desk - she mearly wrote it down on a piece of paper (took no ownership of the problem).
nice staff, nice location, very flexible about checking in times which was much appreciated cleaning trolleys were left in the hall outside my suite for the whole weekend, there was also a bad smell in the hall outside my suite
This is a very nice hotel in the suburbs of Bonn, but with plenty of green fields and woodland around giving a feeling of the countryside -- fruit stall at the end of the road. Good underground car parking. Complimentary mini-bar. Very helpful front staff. Nearby bus stop for town (or one-hour walk). Excellent hot and cold breakfast, but expensive and not included in our room rate. Inconvenient sauna times --- doesn't open until 6.30pm. Restaurant closed on the evening of our arrival (7pm on a Thursday).
My stay at all Room was a bit dark
Location quiet & picturesque. From some viewpoints in Hotel you could see down into the valley below. Breakfast @ 20 euros per head per day not included in cost, however happy with selection of food available
the location in general no fitness and SPA area could have been better
Wonderful hotel in a nice wooded area. Great walks in the forest. 20 min walk into town, reasonably frequent bus service. Considering how little an internet connection costs, there is no excuse for not having free wifi. The hotel restuarant very expensive, no cheaper food options.
The hotel staff were extremely nice and helpful. They provided all sorts of information, transport schedule, activity list, mobile card activation, etc. The location was pretty nice, quite convenient to go into Bonn city centre (direct bus of 18 minutes), but it's also near the nature with nature walks around. As it's located in the countryside (or nearer to nature), it wasn't such a good idea to open the windows during the night, as there were huge insects coming into the room. But the hotel staff was quick to respond.
all - and soft pillows
Good location near the city centre, friendly personnel, breakfast OK Small room, extremely slow elevator, bad parking facilities near the hotel (hotel charges 9 euro for its own parking place while the parking outside is free between 18 and 9).
The hotel is in a quiet place and not too far from the city center (just a few bus stops)
President has very friendly staff, nice rooms and good breakfast.
Excellent hotel in a charming small town with excellent public transportation. The breakfast was pricey ($19), but very good. The room and bathroom were clean and as spacious as can be expected in a city: not the usual super-tiny Paris hotel room setup. The nearby Poppelsdorfer and grounds add a nice touch. Many nice cafes in immediate area as you step out. Some noise from the motorway this hotel is located on when the window is open, but not enough to be irritating.
The reception staff were very, very helpful the price I paid didn't include breakfast
I would have liked the use of a fitness room - I had to walk 3km to the nearest one
The area the hotel is in is very nice.
price, clean, comfort, breakfast, location
Courteous knowledgable staff. Close to the University of Bonn where my meeting was. The wireless internet did not work well in my room. I had to stand near my room door to get transmisssion. They offered me an ethernet cable.
Behaviour of the hotel staff
The bed was incredibly comfortable. The pool facility was clean and much appreciated (used daily). A computer with internet access was available in for extra charge. The location was superb; frankly, you cannot beat the location given access to public transportation. I walked from the train station to the hotel with luggage, which was no problem at all and gave me an immediate feel for the area. No.
The breakfast was superb. The location suited us perfectly as we travelled by train. Very comfortable room and bed. I liked the No smoking rooms I did not like people smoking in the Lobby area. It spoilt the atmosphere of an otherwise great Hotel.
All aspects of the hotel were good! If I was to look for something that may be improved it would be that breakfast finishes at 10:30 and when coming at 10:00am you may find that the choice is limited and thingd are being put away. However, this is looking for an item to be critical about.
Clean and comfortable rooms Housekeeping service started at 8:30 am on the weekend, too early and annoying. Satellite TV channels included only one in English and none in French.
A comfortable and peaceful hotel very close to hauptbahnhof and the bus station. Having breakfasts by a nice garden view with a friendly staff.
Very close to the train station, yet quiet enough that you only hear the train wheels as they pass. Walking distance to services and Bonn attractions. Buffet breakfast had good selection for varied diets. Maybe the basement bar area is in need of updating / renovation?
Excellent location, almost next to the train station and within walking distance to the city centre. Good breakfast choice. The smell of smoke in my room and in the area between the elevators and the restaurant where there would always be smokers. Many TV channels, but only one in English and newspapers at breakfast German only. Just one internet computer, for which they charged 12 times the price of the local internet cafes. If you are a German speaking smoker, go there. If not, give it a miss.
Sauna Parking costs extra 13 Euro per nignt
Location We booked a double room. But it was a twin room.
The location is unbeatable; right next to the train station. The staff was very correct and customer service oriented. Nice (hard, I like that) beds and decent breakfast. The interior seems a bit tired, the TV had only 1 English channel, and the heating wasn't working very well. These are all minor points. What is extremely important to notice, and other travelers have mentioned this as well, is that the sound proofing (which the hotel states on its website) only refers to the inside of the hotel. Sounds from outside, including but not limited to trains, can be heard quite easily, even on the fifth floor looking onto the street.
Great price, comfortable room, friendly staff the toilet was a little small
Room was comfy and great value for money. We were very pleased. Helpful staff & decent breakfast!! Location is a bit out of the way from the Hauptbahnhof, though very handy for getting the airport bus to Köln-Bonn airport.
The evening receptionist was a joy to talk to and had very helpful information. There should have been a washcloth in the bathroom.
Location & food room was filthy never seen a vacuum cleaner for weeks !
Location & hotel surroundings. Evening meal on the patio was great. Room cleaning - maids came too early. When we told them to come later they never appeared. Room did not have tea/coffee facilities. Towels were very poor - thin and small - urgent need to replace these!
Thank you! Very happy to have my time in this hotel! Thank to man in the reception and to the girl.
The room and food were excellent.
Ambience. The staff were great and the guy in the restaurant helped us with the menu by translating to english. Plenty of parking. Quiet area, very peaceful and relaxed.
The wanderful location, in the middle of the park. The big, modern and confortable room. The lobby, the library room, the restaurant/bar/breakfast room. Very confortable and agreable hotel. A pity there is no internet in the room! No internet in the room. All the rest, wonderful!
That we had an own entrence to our room
There is a beautiful park close to the hotel. It may not be suitable for passengers without a car.
The hotel was so quiet.Breakfast was good. Internet service was so bad.In entrance there was no ramp for carring the luggages.The tv for this kind of hotel was poor.There was no minibar.
Wonderful facility. Location couldn't be surpassed. Restaurant was exquisite. Excellent value. Room well done. Refined atmosphere. Not really.
service/ location no hair dryer
Self check in was really good. It calls B&B but the breakfast was not included in the price, we had to pay 7 per person for a very basic breakfast, I think they can better the food selection and quality.The kids were not happy with the breakfast so we had to go somewhere else.
Lovely breakfast buffet.
Very good hotel. Really nice breakfasts. Comfortable room and bed Note that if you book a single room - you might get a single bed. Was not a problem for me though as the room was quite spacious.
The staff in the Bristol are excellent. I have stayed there numerous times.
Very good location - just 5 min walking from central station and center of the city. Stuff on the reception is friendly and helpful. In spite of nearby central station its very quietly and cosily in the room, I slept perfectly. The breakfast is great. I didn't like room`s design - it looks old fashion for me, but it depends on you - I prefer modern style. And on my personal opinion its not 4 stars, but 3 stars is for sure
great helpful staff no ramp at the entrace....had to lift up and carry my suitcase up a set of stairs to enter! not good when one has a heavy suitcase
nice rooms, good breakfast, perfect location, staff was ok, swimming pool and sauna - ideal for a business trip to my mind
The atmosphere, decor, dinner and staff. A freindly and effecient service in a typicaly old style German hotel. Good breaksfast and very comfrotable rooms. No
Very helpful staff, comfortable surroundings.
The hotel europa is in the centre of bonn providing good basic accomodation
The friendly staff and the very good breakfast that they offer The tram noise at nights
The location is excellent. Close to the city centre, shops, and restaurants. Clean. I always make a point of hanging up my towels (as opposed to leaving them on the bathroom floor) because of environmental concerns. At this hotel (like many others) there are signs inviting you to reuse your towels but if you attempt to do so, the cleaning staff replace them anyway.
Large room. Some noise from the street and a narrow bed.
Location is good. bit noisy
Close proximity to train and restaurants etc. Was bit noisy until late at night
Good location - handy for bus, U-Bahn and mainline station. Breakfast - very good choice of good food Staff - friendly and helpful
Tram stop is directly by the hotel. Absolutly not possible to fall asleep before 1 a.m.
Easy to find, close to the MAin station - Hauptbahnhof Even in the non-smoking rooms, the cigarette smoke/odour could be smelled