the organisation, nice and welcoming staff, super clean room
The hotel was very conveniently situated. The room was fine and the breakfast was good.
The ospitality is the strength of this hotel: the staff was very nice, in the breakfast you could choose everything you want among a very great number of things, and the cleaning service was perfect.
It was a to expensive for the stars of the hotel
The quality of service and quick response by staff
Language barrier among front office staff
very good value for the price, staff is friendly, hotel is very clean and close to the city centre. breakfast were suprisingly rich for a 2 star hotel.
it is on a little noisy street, but you probably can´t avoid that in the centre.
The staff was great especially helping out someone who doesn't speak any German. The breakfast was wonderful, the breakfast room in particular was nicer than many more famous hotels I've stayed in.
It would be nice to have known there was not shampoo and soap for the shower. I did have bodywash but no shampoo. However, the staff did help me find a local store where I could purchase some.
The friendliness of the staff and their willingness to help out with our bicycles
The outside didn't look too good so we were surprised by how nice the hotel was. It wasn't in the best area so if I had been travelling alone I might not have wanted to wander around after dark.