Great price great location
Located right next to a popular night club. All I had to to do was go next door.
Expensive parking, pay atleast $36 per day, no breakfast
Location was for us was perfect for us as it was just across from Boston and just 1 stop using the subway to Beacon Hill. We had free valet parking which was one of the key decisions to staying there. The area was super quiet and very green.
Although the room was nice. Personally we found the bed to be a little uncomfortable. The free upgrade which came by my rewards status was a welcome surprise but we were surprised that it was directly behind the elevator shaft. Upgrade..not sure. The staff were pleasant when spoken to but were not very engaged with the patrons. There wasn't a lot of choices nearby for restaurants.
The staff member who checked us in refused to accept the arrangements previously agreed to by another associate and the accounting department ( in writing/email). Because a box was inadvertently not checked on our pre-authorization form he dusmissed it completely without first checking with the parties ( whose contact info was on the form) we gave him. Humiliating and a time waster. Terrible customer service.
Stayed there for a night while we were in town to see a show at the Wilbur Theater right across the street. Very convenient. Clean, modern rooms and polite staff. Would stay again.
Money well spent
Comfortable beds, clean quiet environment, helpful staff.
Cable was fuzzy and I would've like to have some kind of on demand service.
No hot water in the morning.
Its close to everything
the hotel didnt have much to offer. No parking. No fridge in the room. Two adults means one bed. Small bathroom. Not allowed to bring your own food and drinks in. Rude service.
Availability and price
The roomwas clean and quiet. The bed was comfortable. The staff were courteous and helpful.
The room was small. Like most hotels, the "high-definition" TV was a mirage - an analog signal stretched over a flat panel. For the life of me, I can't understand why hotels will not get high def signals in the rooms.
Very modern and clean. Good services. Best value in the area. Close to the commons.
The price for this area is quite high, yet with the amenities and proximity to nightlife and points of interest there is a degree of value to this location.
My main complaint is the staff. I found them a tad unprofessional. Upon stepping to the front desk the young ladies at the counter seemed less interested in helping visitors than in carrying on a concerted air of disinterest and conversations among themselves. Additionally 2 surly security guards came to the room at 3am about a noise complaint. Their heavy-handed manner was more suitable for a dive bar than relating to adult guests paying upwards of $500 a night. They were clearly not suited to be the first point contact in regard to guest relation. Based on the last situation I doubt I would stay at this location again. Which is sad given i would have used it for family vacations and business occasions.
Great location, friendly staff, however the rooms were extremely small and you could hear/feel a nightclub somewhere below all night long - from the 8th floor.
Established in 1925 as an Elks Lodge, Courtyard Boston Downtown is a historic property accented by modern amenities and stylish décor. Providing access to some of Boston's most popular attractions including TD Garden, Faneuil Hall and New England Aquarium, our hotel makes exploring downtown convenient and easy. After an eventful day of discovering what the city has to offer, catch up on some rest and relaxation in our boutique rooms and suites. Finish any work tasks you may have using our ergonomic workstations and complimentary high-speed Wi-Fi, then head over to our on-site restaurant, Post No. 10, for delectable breakfast and dinner options. Looking to stay active during your visit? Work up a sweat using the cardio equipment and free weights from our 24-hour fitness center, then pick up a replenishing sports drink from our market. Whether you're in the city to conduct business or attend a professional baseball game at Fenway Park, you can make your stay a success at Courtyard Boston Downtown.
Based on 1,484 reviews
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