Accessibility and suitability
Services and conveniences
Basics
Dining
Bathroom
General
Media and entertainment
Pool and spa
Laundry
Bedroom
Parking and transportation
Family friendly
Outdoor
Workspace
Things to do
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's location?
The hotel is situated in the heart of Boston, providing easy access to iconic landmarks and cultural attractions such as Fenway Park, the Museum of Fine Arts, and the Boston Public Garden.
How are the hotel's staff and customer service?
The staff is described as very friendly, helpful, and attentive, going above and beyond to ensure a wonderful stay for guests.
What are the notable amenities offered by the hotel?
The hotel offers a variety of amenities including a spa, indoor pool, fitness center, and a Japanese restaurant, Zuma, known for its top-notch service and cuisine.
Can I expect a clean and spacious room with a good view?
Guests have praised the spacious rooms with beautiful views, along with the exceptional cleanliness and attention to detail by the staff.
What are the dining options available at the hotel?
The hotel offers a restaurant, bar/lounge, and the option for food to be delivered to guest accommodations. However, some guests found the breakfast to be overpriced.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests praised the spacious rooms with beautiful views. Consider choosing a room on a higher floor for a breathtaking panoramic view, especially at night.
Explore Nearby Landmarks
The hotel's central location provides easy access to iconic landmarks and cultural attractions. Guests enjoyed strolling along the charming streets of Beacon Hill and exploring the historic Freedom Trail, all within close proximity to the hotel.
Consider Room Service for Breakfast
While some guests found the breakfast prices high, others enjoyed the incredible breakfast delivered to their rooms. Consider room service for a convenient and enjoyable breakfast experience.
Take Advantage of the Spa
Guests raved about the heavenly spa facilities. Consider indulging in a relaxing spa experience during your stay.
Check for Special Requests
Some guests mentioned that the staff went above and beyond to accommodate special requests, such as arranging reservations at external restaurants. Don't hesitate to communicate your preferences and needs to the attentive staff.
Be Mindful of Restaurant Communication
A few guests experienced issues due to communication between hotel staff and the Zuma restaurant staff. If dining at the hotel's restaurant, it may be helpful to clarify arrangements directly with the restaurant staff.
Enjoy the Nearby Dining Options
If Japanese cuisine at the hotel's Zuma restaurant is not preferred, consider exploring the variety of dining options in the vicinity, as recommended by the hotel staff.
Embrace the Environment Focus
Guests appreciated the hotel's attention to detail, beautifully furnished rooms, and the focus on environmental sustainability. Embrace the eco-friendly initiatives during your stay.
Utilize the Concierge Service
The hotel offers a concierge service, which can be valuable for recommendations, reservations, and assistance with exploring the surrounding area. Don't hesitate to seek their expertise for a memorable experience.
Consider Parking Alternatives
While the parking service was efficient, some guests found the parking area and bar to be relatively small. If traveling by car, consider exploring alternative parking options in the area for convenience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | March |
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High season | October |
Average price (weeknight) | $753 |
Average price (weekend night) | $724 |