The Boston Hotels Hilton Boston Back Bay is located within a 15-minutes’ walk of Fenway Park and the Charles River Basin. The Beantown Trolley stops in front of the hotel and offers transport around the area. This air-conditioned hotel boasts 390 guestrooms along with 15,000 square feet of event space. It is completely non-smoking and four minutes from Logan International Airport.
This hotel offers guestrooms, suites, and accessible rooms for guests. The rooms are decorated in soft teal with accents of dark wood and furnished with the Hilton Serenity Bed with Serta Suite Dreams Bedding. Rooms include a spacious bathroom with complimentary bathroom amenities and granite countertops. Suites also offer a sofa bed while accessible rooms have tubs or roll-in showers.
All rooms and suites have a large-screen LCD television with premium cable channels, spacious work desks, ergonomic chairs, mini-fridges, and complimentary high-speed wireless Internet access. Some rooms include stunning views of the Boston downtown area.
There are a few dining options at Hilton Boston Back Bay including CP Express which offers freshly-prepared meals that are ready to go. There is a Corner Pantry that offers drinks, snacks, travel supplies, and sundries. Guests can also dine at Forty Dalton, which offers dishes made with fresh ingredients for breakfast. Also on site is the Lobby Café & Bar which serves coffee beverages in the morning and an all-day menu the rest of the day.
Guests will find many attractions in the area of the hotel including The Mapparium, Hydes Convention Center, Berklee Performance Center, and the Boston Symphony Orchestra.
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Pros. Convenient location, very nice rooms
Cons. I didn't get my HHonors Gold perks when I arrived, nor at any point through my stay. That's a bummer.
Pros. The whole atmosphere from walking in was just happy. Everyone was very friendly and accommodating. The view of the city was great, and the room was phenomenal. Loved the decor and the pillows. The pool was awesome and that was the best temp in a hot tub I've felt in a long time.
Cons. Paying for parking. They clearly own the garage I think they could include parking for their guests.
Pros. location
Cons. The hilton would not honor the double room I booked without an argument. I booked a double and they claimed to only have single king bed available. They claimed booking thru a third party was no guarantee. In the end we got the handicapped room but it was totally aggravating. I guarantee they overbooked bc a student group was there and they obviously can't place students in one bed. It was not super clean. Mold in sinks and lobby toilets were clogged.
Cons. There was a mistake in our reservation dates. The front desk staff was so rude and apathetic about it, we cancelled our return stay with them. Neither one said they were sorry about the mix up, never smiled, kept saying they were totally booked — we had been walking in the rain from the bus and obviously needed help. Customers ultimately decide who receives their money!
Cons. Hotel didn't have my reservation that I made through Kayak and the staff was not helpful in resolving it
Pros. Lovely amenities: pool/hot tub in the fitness center was very clean, cotton robe in the closet was a nice touch, and the infused water in lobby made for a refreshing start of the day.
Cons. No included breakfast and subpar in-room coffee. There is a cafe in the lobby but by that time, I was ready to explore elsewhere.
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What dining options are available at Hilton Boston Back Bay?
Hilton Boston Back Bay offers CP Express for freshly-prepared meals, a Corner Pantry for drinks and snacks, Forty Dalton for breakfast, and the Lobby Café & Bar for coffee beverages in the morning and an all-day menu.
What are the common concerns about the rooms at Hilton Boston Back Bay?
Guests have mentioned concerns about the room being too dark, difficulty regulating the temperature, and the need for a doorman.
What are the main attractions near Hilton Boston Back Bay?
Nearby attractions include Fenway Park, the Museum of Fine Arts, Boston Public Garden, Isabella Stewart Gardner Museum, Charles River Esplanade, Boston Common, and the Freedom Trail.
What are the pros and cons of the hotel's location according to guest reviews?
Guests appreciate the hotel's central location and proximity to public transportation, but some have mentioned that the area is drab and the hotel is overpriced for the location.
What are the concerns about the hotel's billing and incidental charges?
Some guests have expressed concerns about unexpected charges, including a $25 urban fee and a $100 incidental fee, as well as overcharging for expenses not incurred during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Own Snacks
Some guests found the on-site dining options limited and suggested bringing your own snacks or exploring nearby restaurants.
Check Elevator Availability
A few guests noted that the elevators were slow and sometimes crowded, especially during peak times. Consider factoring in extra time for elevator wait times.
Be Mindful of Incidental Charges
Several guests reported issues with incidental charges not being returned promptly. It's advisable to keep track of any additional charges and follow up with the hotel if necessary.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions such as Fenway Park, the Museum of Fine Arts, and the Boston Public Garden for a well-rounded Boston experience.
Consider Public Transportation
The hotel's convenient location near an underground station provides easy access to the entire city, making it a practical option for exploring Boston without a car.
Be Aware of Room Cleanliness
While many guests praised the cleanliness of the rooms, some reported specific cleanliness issues. It's advisable to inspect the room upon arrival and address any concerns with the staff promptly.
Plan for Temperature Regulation
A few guests mentioned challenges with regulating the room temperature. Consider communicating any temperature preferences or issues with the hotel staff for a comfortable stay.
Utilize the Fitness Center
Guests appreciated the well-maintained fitness center, highlighting it as a convenient amenity for staying active during their visit.
Check for Modernized Elevators
Some guests experienced delays with the elevators, suggesting that the hotel may benefit from modernizing this aspect of its infrastructure.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
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High season | April |
Average price (weeknight) | $234 |
Average price (weekend night) | $225 |
Hilton Boston Back Bay is located at 40 Dalton Street in Back Bay, 1.7 miles from the center of Boston. Fenway Park is the closest landmark to Hilton Boston Back Bay.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Hilton Boston Back Bay.
Yes, Hilton Boston Back Bay offers free Wi-Fi.
Hilton Boston Back Bay is 3.6 miles from Boston Logan Intl. Hilton Boston Back Bay is 12 miles from Norwood Memorial.
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