Good to know
Distance to city center
|Boston Logan Intl|
Distance to airport
|"Friendly staff, wonderful breakfasts."||(in 161 reviews)|
|"Great location,friendly staff and very clean"||(in 215 reviews)|
|"Great room, clean and comfortable"||(in 176 reviews)|
|"Parking was a nightmare!"||(in 50 reviews)|
|"Hotel refused to refund the 2 days"||(in 49 reviews)|
|"The room smelt terrible."||(in 111 reviews)|
Time of year
Show reviews that mention
|charles river||in 15 reviews|
|club lounge||in 50 reviews|
|comfortable bed||in 224 reviews|
|free wi-fi||in 30 reviews|
|great hotel||in 353 reviews|
|great location||in 1,072 reviews|
|great room||in 763 reviews|
|great staff||in 561 reviews|
|parking is very expensive||in 199 reviews|
|prudential center||in 129 reviews|
|river view||in 257 reviews|
|room service||in 643 reviews|
|rooms are small||in 38 reviews|
|swimming pool||in 153 reviews|
|upgraded our room||in 600 reviews|
|walking distance||in 38 reviews|
Location was excellent
The staff was a bit dismissive, but also the beginning of Covid-19. The valet was not helpful until after I checked in, but had to park car basically at the garage and carried my own bags back to the hotel to check-in.
Everyone was very helpful. We had a few mishaps throughout the day, we where suppose to be in NYC and our event canceled. We booked a hotel in CT for the night and it was such a bad experience. We checked out after 1 hour and called you. We packed up and headed to Boston! Thank you for helping make this an easy trip. We arrived at 1 am. We really enjoyed our stay.
The pillows were amazing!
Thought the staff was efficient, experienced and helpful. The bed, bedding, towels and toiletries were nice.
Did not have breakfast but did have room service from the Market, which was inferior. The toilet flush was extremely loud, usually not an issue, except if other folks were asleep flushing was intrusive. The furniture, other than the office / desk chair was fairly uncomfortable.The HVAC, which looks like a retrofitted system, was loud and constantly blowing air. There was an old unplugged refrigerator just sitting on the floor next to the other refrigerator. Did not prefer viewing all the Hotel services, menus, etc. on the TV. Would prefer written material. In Hotel dining options very limited and sub-par.
Geared toward business travelers, the Sheraton Boston Hotel is one of several chain hotels attached to Back Bay's massive Hynes Convention Center complex, which also includes the Prudential Center and Copley Place malls, attached via indoor walkway and sky bridge.
The Sheraton is the only convention center hotel with panoramic views of downtown Boston and the Charles River from even traditional guest rooms. Club Level Guest Rooms on the top four floors of the hotel's North Tower comes with free Wi-Fi and access to the Club Lounge which serves continental breakfasts and early-evening snacks.
The gigantic 1,220-room Sheraton Boston Hotel offers business travelers a free business lounge and on-site full-service FedEx office. The biggest draw to the hotel is the amazing fitness complex, featuring the biggest indoor lap pool in Boston, plus an outdoor atrium with views of skyscrapers towering above. Dining options at the Sheraton include Apropos for breakfast and Sidebar and Grille for lunch and dinner.
As an upscale area in the center of Boston, Back Bay offers everything from luxury shopping on Newbury Street to baseball at nearby Fenway Park. Major attractions like the Public Garden and Boston Common and the start of the Freedom Trail are within a few blocks of the hotel, but other tourist hotspots, like the North End and Faneuil Hall, are further away. The area is filled with upscale restaurants, and a 10-minute to the South End features a more lively bohemian area with trendy bars and eateries.
Business travelers with an agenda in Boston will get the best of both work-and-play worlds at this massive business-oriented chain hotel.
based on 6,897 reviews
Things to Know
- Friendly service
- Great view
- Great shopping
Policies vary by room type and provider.
FAQs when booking at Sheraton Boston Hotel
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Reviews about Sheraton Boston Hotel
Most Popular Landmarks
- Fenway Park 0.7 mi
- Museum of Fine Arts 0.7 mi
- Boston Public Garden 0.9 mi
- Isabella Stewart Gardner Museum 0.9 mi
- Charles River Esplanade 1 mi
- Boston Common 1.1 mi
About the Neighborhood
Back Bay is known for: shopping, restaurants, brownstones, brunchMore
Boston Travel Guide
Learn about Boston on KAYAK
|Boston Logan Intl||4.1 mi|
|Norwood Memorial||11.7 mi|
|Boston 39 Dalton Street||33 yd|
|Boston-Back Bay||0.5 mi|