Best Western Plus Bourbonnais Hotel & Suites

The hotel offers a very good breakfast with a variety of options, including eggs, pancakes, and potatoes. However, some guests have mentioned that the breakfast thermostats were not working properly.

Yes, the hotel is family-friendly and offers a kid-friendly buffet and complimentary breakfast. However, some guests have mentioned concerns about the cleanliness of the rooms and the availability of linens for the sofa bed.

The staff at the hotel is known for being very friendly, helpful, and welcoming. However, some guests have mentioned instances of short staffing and issues with the cleanliness of the rooms.

The hotel offers free parking, which is convenient for guests traveling by car.

The high season at the hotel is in April, and the low season is in June. It's advisable to plan your visit accordingly to avoid any potential inconveniences.

Several guests recommended choosing a room on a higher floor to avoid noise disturbances and to enjoy better views.

Some guests reported issues with room cleanliness, so it's advisable to double-check the room's cleanliness upon arrival and notify the staff of any issues immediately.

Guests experienced problems with room maintenance, such as broken doors and malfunctioning amenities, so it's recommended to inquire about the room's condition before settling in.

Prior to booking, it's advisable to verify the availability of the pool, as some guests encountered unexpected closures due to maintenance, causing disappointment.

A few guests mentioned issues with the provided toiletries, so it might be a good idea to bring your own to ensure you have the products you prefer.

To avoid any misunderstandings, it's recommended to communicate special requests clearly and ensure they are properly noted by the staff.

Some guests encountered noise disturbances, so it's advisable to be mindful of noise levels and consider bringing earplugs if you are sensitive to noise.

Guests mentioned that they were not informed about the option to opt-out of accommodation cleaning, so it's advisable to check for this option upon check-in if desired.

Breakfast congestion was reported due to the placement of the pancake maker, so it's advisable to plan for potential congestion during breakfast hours.

Some guests experienced issues with amenities such as the elevator and thermostats, so it's recommended to verify the working condition of amenities upon arrival.