Would you like to save as your currency permanently or for this visit only?
service very bad
The room was large and clean and the bed very comfortable (though the balcony looked out at the back of the hotel). We went for the last week of May so the hotel was almost empty and we had the whole pool area pretty much to ourselves. The view out over the ocean was stunning, as in the picture. A couple of the staff were very friendly and helpful. The Moroccan restaurant on site was lovely, if a bit kitsch. And apparently they get a lot of Hollywood actors staying, so keep your eyes peeled! They made a mistake with the airport pick-up so we were left standing for over an hour in the middle of the night - but hopefully this was a one-time error! The hotel in fact lies one hour by car from Casablanca (not 35 minutes as in the description), and there was no information at all in the room or in the reception about breakfast, restaurants, excursions, or anything else that might have been useful. The hotel lies in the middle of nowhere and we were therefore limited to eating in one of the four restaurants in the hotel every night (expensive and mainly international cuisine). The spa facilities were not included in the rate, so even the hammam and sauna cost extra. The service was overall very poor.
The location and the out look Breakfast so fishy everyday
A warm welcome, although it was already after 22.00 h, a very well preserved environment inside the hotel area, friendly and customer oriented staff, food Mediterranian Restaurant very good, healthy breakfast (varity of bread, fresh fruits and yoghurt....) Area outside the hotel not very friendly, very far from any village...
The hotel was almost empty! ))); free internet; rather fine cuisine
Proximity to the beach. Good pool area and gym facilites. Helpful staff at the spa area. Relaxatioh room at the spa was far from relaxing;quite spartan and non conducive to relaxation. Some staff were arrogant and apathetic to reasonable requests and needs. Restuarant staff had little interest in the work the were assigned save for the manager. The menue within the fish restaurant had nuch to be desired and given the name of the restaurant and the proximity to the sea one would have expected fish.