Surreys Grand Crowne Resort

The beds are comfortable, ensuring a good night's sleep for all guests.

There is plenty of parking available, making it convenient for guests with vehicles.

The kitchen is well-equipped and the resort offers a good location for dining options nearby.

The rooms are spacious and clean, ensuring a comfortable and tidy stay for all guests.

The staff is friendly and helpful, providing a warm and welcoming atmosphere for all guests.

Some guests mentioned that while the rooms were spacious and clean, certain amenities like the bathroom and kitchen could benefit from updates.

Several guests reported experiencing a pushy sales pitch for a travel club during the check-in process, so be prepared to politely decline if not interested.

One guest advised that the photos of the room on booking websites may not accurately represent the actual room, so it's advisable to double-check and manage expectations accordingly.

A few guests noted that the walls were not soundproof enough, leading to issues with noise from neighboring rooms. Consider this when selecting a room.

Some guests experienced long wait times during check-in, so it might be helpful to anticipate potential delays and plan accordingly, especially after a long journey.

It was mentioned that there were no amenities or room service, and housekeeping was not provided, so guests should be aware of this when booking.

Guests reported being offered time share presentations and free show tickets, so it's important to be prepared for this and make a decision based on personal preferences.

Some guests found the process of obtaining a parking pass to be cumbersome, so it's advisable to anticipate this and allow extra time for the procedure.

Some guests experienced issues with smoke detectors going off early in the morning, so it's worth being mindful of potential disturbances.

A few guests mentioned encountering unresponsive or rude staff members, so it's helpful to be prepared for varied service experiences.