Mikhael's Hotel

The hotel offers a variety of dining options including a restaurant, bar/lounge, and the option to have food delivered to your accommodation. Special diet menus are available upon request, and guests can enjoy breakfast in their room or at the hotel. Some guests have mentioned that the breakfast and common areas were nice, while others have suggested that the food quality could be improved.

The hotel provides a range of unique amenities such as a casino, game room, beauty salon, and pool table for guests to enjoy. Additionally, there is an ATM on-site, and the hotel features native artwork and decorations, creating a beautiful and culturally immersive environment for guests. However, some guests have noted that some common areas require cleanup or renovation.

Guests have praised the exceptionally friendly staff and management, highlighting their helpfulness and attentiveness. Some guests have also mentioned that the staff went above and beyond to ensure a pleasant stay. However, a few guests have expressed concerns about the speed of service and language barriers.

The hotel offers free parking and a free airport shuttle service for added convenience. Additionally, valet parking and a shuttle service are available. However, it's important to note that some guests have mentioned that the parking area may require attention and maintenance.

The hotel experiences high season in June and low season in August. Visitors can take advantage of the convenient location and enjoy the nearby attractions such as Basilique Sainte-Anne and Brazzaville Cathedral. However, it's essential to be mindful of potential maintenance issues and seasonal variations in service quality.

Several guests were upgraded to executive rooms for free, which were spacious and well-equipped, providing a comfortable stay.

Some guests mentioned a lack of maintenance in rooms, such as noisy air conditioning and hot water issues. It may be advisable to check the room's condition before finalizing the booking.

The hotel's convenient location near Basilique Sainte-Anne and Brazzaville Cathedral allows easy access to key attractions, making it an ideal base for sightseeing.

Guests appreciated the hotel's outdoor pool and terrace, providing a relaxing and enjoyable space to unwind.

A few guests reported encountering cleanliness issues, such as roaches in the room. It's recommended to ensure the room is thoroughly cleaned before settling in.

The hotel's management and staff were praised for their exceptional personalized service, offering shuttle arrangements and going above and beyond to ensure a successful stay.

Some guests received personalized email confirmations offering shuttle services. It's worth inquiring about any special offers or personalized services when making a reservation.

A few guests mentioned noise issues, such as the air conditioning and elevator. Light sleepers may want to inquire about quieter room options.

The hotel's native artwork and decorations were highlighted as impressive and added to the overall ambiance, providing a unique and culturally rich experience.

Some guests experienced slow credit card payment processing. It may be helpful to confirm payment procedures in advance to avoid any inconvenience during check-out.