Pros (+) The staff was very friendly..I really liked them!
Cons (-) The hotel just seemed a little tattered. It looked like it needed a freshening up. Paint fixtures etc.
3 stars
Embassy Suites by Hilton St. Louis Airport
Photos of Embassy Suites by Hilton St. Louis Airport
Overview
Located in Saint Louis, Embassy Suites St Louis - Airport is within a 10-minute drive of Lambert-St. Louis International Airport and provides free Wi-Fi, an indoor pool and a Jacuzzi. It also features a sauna, a ballroom and an express check-in and check-out feature.
A variety of premium services are available for guests of Embassy Suites St Louis - Airport, like a concierge, a currency exchange and a 24-hour business centre. Airport transfers, a laundry service, a wake-up service and a dry cleaning service are available upon enquiry. The hotel also offers highchairs, a kids pool and a 24-hour reception.
Each room at the hotel features a kitchenette and all the necessities for a comfortable stay. Each offers a range of entertainment amenities, including a CD player and movies-on-demand.
Embassy Suites St Louis - Airport has an on-site restaurant, ideal for guests wishing to eat in. Packed lunches can be prepared on request for those with day trips planned.
The hotel is surrounded by the area's tourist attractions, including Northwest Plaza, which is a short walk away. Forest Park, Saint Louis Zoo and Gateway Arch are a brief car trip from the property.
Latest deals for Embassy Suites by Hilton St. Louis Airport
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Embassy Suites by Hilton St. Louis Airport
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Coffee machine
- Free parking
- Free airport shuttle
- Shuttle service (free)
- Business center
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
- Smoking rooms available
Basics
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- No smoking
- Designated smoking area
Dining
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Telephone
- Privacy curtain
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
- Sauna
Kitchen
- Microwave
- Refrigerator
- Coffee machine
- Kitchenette
Parking and transportation
- Shuttle service (free)
- Free airport shuttle
- Free parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Kids meals
- Kid-friendly buffet
- Complimentary breakfast
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Bathroom
- Hairdryer
Outdoor
- Garden
Things to do
- Gift shop
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Embassy Suites by Hilton St. Louis Airport
6.7
Okay
373 verified ratings
Wonderful
143
Very good
40
Good
35
Okay
21
Fair
42
Mediocre
21
Poor
71
Summary of reviews
Guests say
Guests appreciated the great location and breakfast options, particularly the made-to-order items. However, many reviews highlighted significant cleanliness issues, including dirty rooms and bathrooms, as well as maintenance concerns. Overall, while the staff received praise for their professionalism, the hotel needs to address its cleanliness and organization during busy times.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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6.8 out of 10
243 reviews
6.5 out of 10
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All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the premium services available for guests at Embassy Suites St Louis - Airport?
Guests at Embassy Suites St Louis - Airport can enjoy premium services such as a concierge, currency exchange, and a 24-hour business center.
What entertainment amenities are available in the rooms at Embassy Suites St Louis - Airport?
Each room at the hotel features a range of entertainment amenities, including a CD player and movies-on-demand, ensuring a comfortable stay.
When is the high season for visiting Embassy Suites St Louis - Airport?
The high season for visiting Embassy Suites St Louis - Airport is in July, offering an ideal time to experience the hotel's offerings and nearby attractions.
What practical amenities are provided in the rooms at Embassy Suites St Louis - Airport?
The rooms at Embassy Suites St Louis - Airport are equipped with practical amenities such as a kitchenette, ensuring a convenient and comfortable stay for guests.
What are some of the common concerns mentioned by guests in their reviews of Embassy Suites St Louis - Airport?
Some common concerns mentioned by guests in their reviews include cleanliness issues, lack of heat in rooms, and the need for room maintenance.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Inspection
Several guests reported cleanliness issues in their rooms, including bugs, unclean towels, and musty smells. Consider inspecting your room upon arrival and promptly reporting any issues to the staff.
Check Room Amenities
Some guests mentioned that the rooms were equipped with a kitchenette, CD player, and movies-on-demand. Prioritize rooms with these amenities if they are important to you.
Verify Special Services
While some guests praised the friendly and helpful staff, others reported issues with the air conditioning, hot water, and room maintenance. It may be helpful to verify the functionality of these services upon check-in.
Consider Room Selection
Guests highlighted the spaciousness of the rooms and the complimentary breakfast. If these are important to you, consider requesting a room with these features.
Plan for Breakfast
While many guests enjoyed the breakfast, some reported issues with the quality of the food and the lack of hot water. Consider planning alternative breakfast options if this is a concern.
Confirm Pool and Spa Facilities
Some guests were disappointed by the absence of a hot tub, despite it being listed in the hotel description. If pool and spa facilities are important to you, it may be beneficial to confirm their availability before booking.
Manage Expectations for Happy Hour
Several guests appreciated the complimentary happy hour, while others mentioned limitations on the number of drinks and the quality of the offerings. Manage your expectations regarding this service.
Address Noise Concerns
Some guests reported disturbances from noisy children and a lack of sound insulation in the rooms. Consider requesting a quieter room location if noise is a concern.
Verify Nearby Attractions
The hotel is close to St. Louis Mills Mall, which may be convenient for shopping and entertainment. Plan to visit this nearby attraction during your stay.
Consider Transportation Options
The hotel offers free parking and an airport shuttle, which can be convenient for guests with their own vehicles or those arriving by air. Plan your transportation accordingly.
Location
11237 Lone Eagle Drive, Bridgeton, MO 63044
What's nearby
- St. Louis Mills Mall3.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Embassy Suites by Hilton St. Louis Airport
Low season | June |
|---|---|
High season | October |
Average price (weeknight) | $183 |
Average price (weekend night) | $163 |
When to book a room at Embassy Suites by Hilton St. Louis Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.3 |
|---|---|
Distance to city center | 1.9 mi |
Nearest Airport | Lambert-St Louis |
Distance to airport | 1.6 mi |
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