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Location was good, but that's it There was makeup all over the pillow cases and it took multiple calls and two hours to get new cases (proving that they had not been washed), and the breakfast was really low quality.
The hotel is an long ages hotel, people looks like tires.
The rooms were incredibly clean and the the night manger Dee, was willing to make me happy. The table leg was ready to fall off, many of the rooms had no airconditoners for heat in them, the cord to plug in my son's cell phone fell out of the wall, the outlet on the lamp got this phone connector so hot when he disconnect his phone from it he got a blister, there was no conditioner in the rooms, the beds are on wooded frames and very uncomfotable, the microwave had a faulty cord, so when you used it, the back of it sparked, and the rooms smelled like poop. After changing rooms 3 times, we finally found a room that we felt safe in and smelled acceptable.
The proximity to the airport and parking on site are the big pluses. There is a nice Indian restaurant on the top floor of the adjoining property. The place is a little worn and the rooms are basic. If you are just looking for a place close to the airport at a reasonable cost, this is a good option. If you are concerned with the decor and upscale amenities you should look elsewhere.
Wonderful room, shuttle,breakfast
The mattress and pillows were comfortable, the furniture and decor were decent, my daughter LOVED the waterfall and glass elevators (even though the elevators were truelly filthy.) It was nice having a TGI Friday's in the building. No continental breakfast, our room was HOT, the closet doors wouldn't close, the bathroom door wouldn't lock, the hotel was pretty dirty, the pool water that was supposed to be heated but was lukewarm at best and located in a freezing-cold Atrium so it was not even worth swimming in case you were so so so cold. There was no hair dryer and when we asked the stagf for one, they said they would bring one and never did. Other staff acted annoyed when asked questions. I will nt be staying there again.
Nothing really, it was relatively clean Parking, paid 10 dollars and took 45 min to find an empty space to park, very noisy, people in the restaurant made a lot of noise and made it impossible to sleep, and started to make noise around 5 in the morning again.
We booked a room for our daughter's birthday. The rooms were clean and spacious. The staff was friendly. They offer free happy hour and breakfast. It was a great deal.
Amazing complimentary breakfast and manager's reception.
Young lady by the name of Jade was very kind. allowed us an early check in due to some unfortunate circumstances.. We had been in a car wreck, and in town for a funeral. Followed up with a fruit plate and sympathy note! We were impressed with the effort and the empathy she showed. All staff were very friendly and helpful. Dan Lloyd Pool was closed on a Sunday. Things happen I suppose.
Room was way over priced. Phone didn't work. Very small room. Was suppose to get a smoking room and was given non smoking. Will never stay there again.
We stayed at Hollywood Casino Hotel because we where attending a concert at the amphitheater. It was very convenient and comfortable. The staff was friendly and helpful. The hallway carpet really needed cleaning.
It was great. Good food. Slots were loose. Room very comfortable We had to leave
The staff was amazing! Everyone was polite, respectful, and made the trip enjoyable! The food that was served was so delicious at the cafe and Giddos! The room had wallpaper peeling and the door to the safe was broken. The safe wouldn't open either. The bathtub was clogged with hair and someone from maintenance had to come get it. The price for movies to rent was rediculous as well. 17$ to rent a movie is way too much!
Came into town for a concert and experience was great, shuttle service and awesome buffet.
convenient yet overpriced i felt hotel personell must of been having a bad day is all i can say . snippy
location is very close to a concert venue but they did not have a shuttle to take you there. we had to pay 20 one way for a cab that took us about a quarter of a mile. Because of the location close to the concert venue we chose this hotel. It would be very convenient for the guests if they could shuttle you the quarter to a half of a mile to the venue.
The bars in the casino are nice and the food is good The pillows were really hard and not comfortable.
Nothing. The room was just like every other hotel room. The fact you advertised on-site spa services that was our main reason for booking, only to find after checking in that they haven't offered spa services in over a year! Not to mention the dance nationals event going on at the hotel and the dozens of little kids crowding the hot tub so that we couldn't even enjoy that much of our stay. The staffs solution was to buy us dinner of which we still had to pay for our 2 drinks and desserts and they couldn't even get that part right and had to be remade. Highly disappointed in the hotel and your outdated information that you boast.
The Room was large and the beds were comfortable. The bathroom was also updated. The complimentary breakfast was awesome! The curtains look liked they had blood splatter on them from a crime screen. The carpet was extremely gross. The furniture had holes and was old and not appealing. Didn't like the amount of children in the pool past 9:30 pm. Made it uncomfortable so the group of adults didn't swim. I checked in in the morning online, received a text message stating my room would be ready at 3:00 pm. Checked in at 3:30 to be told I no longer had a room. Then the front desk charged me for the room twice! I kept showing him my text message stating I had a room and he insisted I didn't. The front desk the following morning said they fixed it, but I have yet to see a refund on my card.
Grounds were dirtt cigarette utts everywhere. Room vanity falling apart and exjutermally dated decor. Place as dirty and dated
Nothing. Room not clean. Looked like there had been a wild party. Bad location. Very dangerous. Do not use this motel
Nothing Really bad part of town roaches everywhere and very dirty rooms where nasty and smelled really bad
The staff was fantastic and took great care of us. They were very friendly and accommodating when we were trying to order out for the night. The rooms themselves were a little too dark for my taste when it came to color and lighting. Otherwise it was great!
The staff was very friendly and the property was clean and smelled fresh. The location was good. I would stay here again. The only downfall which isn't that big a deal was that there was no refrigerator or microwave in the room.
Great value. Clean room & great breakfast. Check-in and breakfast staff very friendly and helpful. Wifi so slow it was not worth using.
We were very impressed with the hotel and found it ideal for trips into St Louis and surrounding area and would not hesitate to recommend to others. None
Staff were exceptionally friendly and responsive. Very comfortable Carpets were drab.
Large screen TV Non-smoking room smelled of smoke. It also smelled musty and like a locker room.
The staff was awesome very friendly. Lobby was very clean. My bathroom was terrible, the sink was hanging on by a thread. They need to update that. Toliet was running alot. Please update bathroom.
Nice room, quiet, good staff, good breakfast
Quiet area off the interstate. Felt comfortable and safe. Staff was very friendly. Room was spacious and clean with plenty of amenities. Would recommend to anyone!
My family and I had a wonderful stay. The beds were clouds. It was quiet and clean in our room and the location felt safe and was beautiful. We loved the breakfast, it tasted great and had a lot of variety for every picky eater! Our room was straightened and replenished each day.. even the toilets cleaned! and carpets vacuumed.
Loved the location, nice rooms, great breakfast, friendly staff, and price! Would have loved to have had more gym equipment. A set of dumbells would be great. The fitness facility consists of a treadmill, elliptical, flat bench with no weights to utilize with it, and a strange cable machine I've never seen before nor attempted to use.
Clean, safe, close to I-64, (NB access was convoluted), fairly new construction. Limited cable access, poor mattress, easy to hear conversations and snoring next door.
The employees were somewhat casual but competent and very friendly. Saturday free breakfast was better than average and very good. Sunday the sausage & eggs were almost cold. The room has a heavy smell of mildew. The carpeting is worn out and was filthy. The toilet handle was broken (I fixed it.). I've stayed at discount motels for half this rate which were somewhat superior.
The room was very clean and was pretty nice. The staff was courteous and friendly. The lobby and hallways smelled nasty. They looked clean, but smelled like the rooms came with a free jumbo burrito. The room smelled fine though.
The price. There was human poop right outside our door as soon as we checked it. Got a non smoking room which smelled like cigarettes. There was hair in the bathroom as if it weren't clean. The bedroom sheets looked like they had a poop stain on them. The pillows had blood stains... It was the dirtiest scariest hotel I've ever been to. I will never stay at a motel 6 in my life. Learned my lesson.
Was clean, good location, no real problems. Got what you paid for No coffee maker, hair dryer, soap or shampoo
With the updated rooms and low room price makes this motel 6 a great bargain! Nothing to complain about
Really friendly staff. Saved a lot of money staying here, and right off the highway. Room was nice space but not clean in areas.
I liked that it was close to the Verizon Wireless Amphitheatre. Within walking distance and close to airport.
Staff at hand to make stay as comfortable as possible N/A
Very satisfied with the hotel. N/A
Even the normal sized double rooms were very spacious and clean. It was a great stay. I wish the breakfast hours were longer.
My son and I enjoyed the pool when we were able to use it, which, was the primary reason I chose this particular hotel. The photographs were accurate and we were happy with the facility overall. There was some kind of wrestling tourney over the weekend and the hotel felt overrun with inconsiderate teenage kids who had to be told not to slam doors and run up and down the hallways, not the fault of the hotel staff. However, when I called the front desk to have them contact one of the event group's sponsors, the situation appeared to lessen. I would suggest for the facility, added consideration for either efficient shower heads for improved water pressure or another water heater. The hot water lasted long enough for my son's shower and ran out before I could finish mine. Cold ending, slightly uncomfortable.
The staff were the best, they helped us in so many ways. No
We went to St, Louis for three days. The first night we stayed at the River City Casino and Hotel, it costes us 130$ for two queen bed. The room was very nice and clean. The next day we stayed here, not much cheaper the quality is totally different. It was clean but I didnt like the interior of the room.
Gym, pool, rooms, and breakfast. Didn't feel over crowded Old soap and shampoo left over in the room
Quiet area. Newly remodeled Maid service could have been better.
The staff was overwhelmingly nice. Very attentive in lounge area and always refilling soda/drinks and clearing tables. Only 13 min from airport. Plenty of food and shopping within 1 mi.
Beds were horrible
I used Hotel. Com to book the original trip I had to extend my stay was charged 20% more by hotel.Com than the hotel. Last time I use them.
Proximity to airport Nothing
Chose Pear Tree for its location to the airport. Happy hour is okay and breakfast is very early at 5am. Shuttle goes every 20 min. Reasonable park n fly rate. Comfortable bed and decent room. Staff were very pleasant.
The front desk employee that was working when I called was very helpful and understanding. He directed me on what I needed to do to book and receive a promotional rate. Got me a nice room, was pet friendly, and met all of my needs. I slept in since I arrived SO late and was able to head out comfortably at their 11am checkout. If I am ever driving through again I wouldn't hesitate to give them my business. Thanks again. Parking was gated... somewhat inconvenient but I understood it to be of necessity since the airport is right there. Soap dispensers in the shower. Efficient/not as wasteful im sure... but penny pinching when the room is $115+/night.
The room was nice and clean. The breakfast was awesome and the cook was really nice. We didn't see the housekeeping but they were awesome too, our 2 year old has some some drawings on the back of some cards that would be thrown away on their own but when they cleaned they saved them! We also brought her blanket with and they folded it so nicely with the corner turned for presentation haha. We thought it was cute. The desk staff were nice too, we didn't have many questions for them because we were familiar with the area but we did over hear them giving someone else tips on their favorite places to eat and go with a map. We didn't get a chance to use the pool but it looked nice and clean too. We had a nice stay and next time we visit we will probably use them again. The vending machine near the desk accepts cards if you don't have cash but didnt have a notice anywhere that the $1.75 drink would be $3.00 for using a card. it only showed that price when the drink was already being vended.
We had a hockey team stay. The pool was great and we also stayed in the breakfast area all evening talking with parents and kids playing games. Also, large enough to order pizzas for all. Staff very friendly and help with pizza recommendations.
Room size was amazing and bed was clean, comfortable and dressed with wonderful pillows There was a child upstairs from us who awoke at the crack of dawn and was very very noisy - Normally there is more insulation of sound in a Holiday Inn so I was surprised when this awoke me and kept me up.
the staff was outstanding - friendly and helpful - the place was clean and safe and attractive. the staff was outstanding - did I say that already??? the lighting in the bathroom was not good for doing make-up
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This guest did not leave comments about this hotel.
Clean and very quiet--that's rare! Rooms have microwave and fridge. Fridge is not that cold, but then again, what fridge in hotels is? For the price, this hotel exceeded my expectations, I would definitely stay again. Decent free breakfast too. A bit of a drive (10 minutes, not terrible) from downtown St. Charles where I was doing a craft fair for the weekend . Worth the drive though.
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It was clean Staff very unaccommodating and rude. Poor breakfast selection.
This guest did not leave comments about this hotel.
N/A, please see below. Very unhappy with this experience. Booked for my parents who weren't able to arrive until 5am (7th). They were asked to pay $200 penalty for a pet to stay there for approximately 3 hours. Under circumstances best to cancel, hotel refused to refund.
Staff was extremely friendly and courteous. Room was super clean and very large. Bed was very comfortable and there were extra pillows. Breakfast was excellent!!! No
Friendly and helpful staff. Great breakfast variety and quality No freezer compartment in room refridgerator. No hot chocolate. Tv didn't have onscreen menu (guide) for channel selection. Only a card that listed channels but no way of knowing what program was actually on