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Nice & spacious rooms. Rooms are clean but the carpet is not. Staffs do not nicely communicate. Expensive for the kind of services delivered and the given grade.
Breakfast,lake views, wireless
clean and comfortable pesky flies in the room, street noise
Excellent location and wonderful staff.
We liked the friendly atmosphere in the hotel and the comfort of the room we had. Can't think of anything we didn't like.
The breakfast was nice - lovely spot. Most of the staff was very helpful. We liked the location of the hotel and the possibility of using the bikes. We were disappointed that the three person room we had did not look like the one on the internet picture. We had a cot which was not comfortable. We had hoped to have the room that had a living area with a couch in it that converted to a bed. This felt like false advertising.
The hotel staff, owner Peter and wife Erica >> and their daughter. Peter and Erica provided us a wonderful stay and took us up to a near village to research my wife's ancestry (Weissenflu). I will never forget the hospitatlity and wonderful stay they afforded us. Sp personable! Not one!
It was our first stay at this Hotel which we chose because of its location close to the Äareslucht". We stayed at teh hotel with friends. And were pleased on all points: rooms with balcony at lake-side, and a second room under the roof. The second room was more modern, which we liked, and had a nice view on the lake, and a modern bathroom. The hotel is a real family run hotel, even with a very personal newsletter composed by the owners in teh info map (other than the usual touristic info): in all very pleasant and friendly atmosphere. Dinner and breakfast on a terrace with splendid lake and mountain view. Sufficient parkingspace is available right.
great staff~ very helpful in 3 languages...
beautiful, peaceful location no
The location is superb. The room was clean with all necessary amenities. Staff was often busy and unavailable.
Great view of the lake and across from the rail station. No services after 11PM. Old and small t.v. with only CNN available in English.
Nice view from the room on the lake side. Best location to ride Rothorn Bahn and train to Interlaken. Nice staff. Breakfast was minimum level.
The central location permitted ealking to all points of interest in the area. A minor problem was the traffic noise because we like to sleep with windows open.
It is very convenient to the lake steamer, the Swiss National Railways station, and the station of the narrow-gauge mountain cog railway. I felt at a disadvantage because I didn't / don't speak German
The staff were fantastic, the breakfasts generous, the location gorgeous and convenient to transport. I was surprised how quiet Brienz is out of season, but it was a very enjoyable stay.
Weisses Kreuz is very conveniently located right by the railway and bus stations and the pier (boat trips on the lake) and the start of the Brienz Rothorn Bahn. Our room was at the back overlooking the steam-powered Rothorn Bahn - great for children and railway buffs - and who could object to being woken by the sound of a steam engine? (they don't run frequently, so not a huge problem). Although the parking space is a bit limited, it does not have to be reserved (contrary to what the website says). The dining room usually seemed a bit understaffed - often only one waitress trying to do everything, including washing up behind the bar. Our bathroom extractor fan didn't work and didn't get fixed (though I have to admit we only reported it the once, partly because of the language problem) and there were a number of minor housekeeping problems - not worth complaining about, but detracting from our sense of value for money. The hotel advertises free wi-fi: it accepted the code but neither I nor another British guest could get it to work. I didn't bother to report this (language again!).
Brienz is a lovely town so being able to spend some time there was fantastic. The hotel had plenty of information about things to do in the area, which was useful. The room was nice and the breakfast was very good.
Very nice place, the lake, the mountains No
it was the lovely hotel , and i was enjoy to stay my vacation there , and i'll go to there when i want to visit Brienz again..
Location, restaurant facilities
Hotel staff were very friendly. Hotel on the outskirts of Brienz but only a short walk from the scenic lakeside and 15 mins from the centre of town. Free parking.
The location was very good, close to the Ballenberg outdoor museum and to the mountains. In the promotion of the hotel it mentions that families with children are welcome, but our impression was that the personnel very much disliked children, which made our stay at the hotel fairly uncomfortable.
Perfect location with complimenting staff.
This is a very beautiful hotel in the countryside of Interlaken, you can breeze the fresh air from lake Brienz. Three star hotel with good and clean facilities. The network connection is not that good, there's no use-able wireless, and only one wire connection in the conference room. People have to struggle for that resource...
perfect location next to the lake, free parking, great breakfast
I t's really a Chalet in front of a Lake. If you are on Honey moon or want to make you wife happy. I suggest you book this one.People are very friendly and helpfull. I enjoy it a lot.
Great location; wonderful restaurant, both for the included breakfast and for dinner, where we joined many locals who come for the great food. Not cheap; we paid 180 CHF (about $175)/night for a double room with lake-view balcony. Not their fault; just a poor exchange rate at this time.
we really enjoyed it, unfortunately only one night...
We stayed in Hotel Chalet Du lac for two nights in mid February. The hotel was really lovely, friendly, helpful staff. The rooms were a good size and were very clean. We were lucky and given a lake view which was stunning. The food in the hotel was excellent and we were not disappointed for breakfast, lunch or dinner. The rooms were lovely and warm and the beds were very comfortable. I especially loved that there was a little wall heater in the bathroom! Overall, a wonderful place to stay and we would love to stay there again. There was nothing I didn't like about the hotel
We loved this Chalet. It was so cozy and beautiful. It was probably our favorite place out of all of the hotels we stayed during the trip. No
The staff was very friendly and the atmosphere was relaxed. I particularly liked the fact that many things were not only allowed but welcomed (like bringing pets with you, swimming at the lake), this gave the place a pleasant atmosphere. No.
Everything is perfect. Location is not far from center, easy to travel by bus and very beautiful lake. Nothing
Friendly staff and good location Very small bathroom
Hospitality, friendly employees, decent impression
the staff were very welcoming and pleasant, the buffet breakfast was complete and delicious The room comfort did not match the wonderful charm of the hotel.
Rustic and homely. Staff friendly and very helpful. We were accommodated over a period that most hotels were closed but the service was still of high standard. Smoking in the bar/dining area.
Clean, nicely appointed rooms. Great view from balcony. Somewhat out of town. ok if your driving, but too far for a convenient walk.
We enjoy the view No' the hotel is excellent
nice location & beautiful area. Food was very good & room was big compared to the hotel room we had in Paris Only challenge is for North Americans to get use to no AC, it was hot and muggy while we were in the area.
the location sea view train noise the brake fast was very stantert and very hot no air condation
I enjoyed my stay over there. The view of the glacial lake, the coziness of the room and the friendliness of the staff may my stay very comfortable.
The friendliness of the owners and the hospitality and the comfort and cleanliness
nice location by lake internet "broken", room not very nicely furnished and crowded. Strange smell on hall.
Very friendly staff, nice and very clean rooms, excellent food and a very nice and relaxing view The train passes by directly behind the hotel which means that every now and then there is a noise when the train passes by
The food was good and the view was nice. The service was good as we always got a table nearest to the water. The beds were comfortable and the bathroom clean. The room was a bit too small for two adults and two teenage children . The beds weren't very far apart so we walked into the bedposts a lot.
Attention to detail on everything that would make guests feel very comfortable, at home; e.g. plates of dried/fresh fruits and nuts in various places give a very warm welcome to guests. Simon's cuisine was definitely the best, something to look forward to after a day's outing in the Alps.
Center of village, staff attitude, close to tourist atractions, parking, clearness of room' rich breakfast room size very small
Clean hotel, great breakfast, friendly staff. Wish breakfast had started earlier so we could have caught an earlier train.
The hotel is kept very clean and in a good location to explore the surrounding mountains and lakes. Ample free parking for guests. If you plan on eating in the restaurant or bistro make sure you bring a book or because you will be in for a long wait. The food is really overpriced (chf 40.- for 6 shrimps in a plain curry) and some of the serving staff can't seem to motivate themselves to be friendly to their guests. Although in their rooms they promote the local water to be the best in the world, don't try to order a glass of tap water in the restaurant (with a 2 course meal and wine), they won't like it and will tell you so whilst pushing for you to order expensive bottled water. The hotel lobby gets used as an office by the management tohave difficult meetings with their staff, which can lead to awkward situations in which the guests are asked to leave!
Beautifull modern renovated hotel in the centre of Meiringen, with very friendly and helpfull staff. Great breakfast buffet and a fine restaurant. Our room was light, clean and pleasant to stay in. We would definitely recomend this hotel! A little fridge in the room would have been nice and the diner prices in the restaurant are relatively high. Because of perfect location in the centre it's easy to find an alternative restaurant nearby.
The location was unique! A view of beautiful mountains with water falls from our window was nice. It was well inside the swiss military airport, so we enjoyed watching aircrafts' landing and take off.The wooden room was beautifully decorated. Staff could have been friendlier. Terrible experience with dining in the restaurant: we had to eat and pay for an extra dish that we didn't order!!And had to pay for another dish which was different from the order and could not even eat cause it had pork!
location on the lake it should be a 2 star hotel instead of a 3 star hotel, rooms and hotel need to be renovated and refurbished
The astonishing view from the room. Missing of an airconditioning system.
Beautiful location and wonderful views from both room and restaurant terrace. Restaurant had good ambience. Room had character. Poor fire escape facilities. Flimsy, very difficult to use. Rungs too far apart and too narrow
Most beautiful view ever. Very peaceful village. Food great in hotel restaurant.
The setting is peaceful and relaxing. Even though the weather wasn't good every day (rained) it was still beautiful. We happened to be there during their 8/1 celebration, so we were blessed with their fireworks display.
Lucation, lake view
A lovely modern clean hotel right by the lake side and ferry. The room was clean if a little basic, but had a balcony and a superb lake view. The food was excellent. A lovely quiet location. Recommended.
Beautiful views from the room to the lake. It was really nice to watch the boats coming and going and you can easily get around from this hotel to other locations by boat, or bus (great connections). The breakfast was always really great! The beds were also good: we are a young couple, but were travelling with my parents and beds are an important factor when you are staying a week. Prices for lunch and dinner were very high. Would be nice if there were some cheaper alternatives for families. Prices in Switzerland in general were quite high, so this was not really a fault in the hotel we stayed at.
marvellous view from balcony and peaceful place, good breakfast
The scenery is breathtaking, probably as good as anywhere in Europe, and the balcony was very spacious.
The sights were great and the ability to walk and hike. It was a pleasant town and very friendly. Nothing
Location is wonderfull. Friendly staff. The rooms were very outdated , the bathroom mini , the dining room could use some "Tender love and care"
We really liked the peaceful environment at Hotel Bellevue in Iseltwald. After spending time in the city this was a peaceful retreat. Our room overlooked the lake and it was very serene. The room was very comfortable, staff were friendly and helpful and the breakfast was wonderful. No
View from our balcony across the lake. Helpfullness of manager who worked so hard. Nice restaurant. Very good value for a Swiss hotel. Please change the cheap hotel sign! Creaky floorboards.
the incredible view of the lake there were some ants and spiders in the room
the location was excellent with fantastic views of the lake from the Hotel terraces and our balcony.We were made very welcome and Andreas gave us very good information about the area,There are good local walks,the boat + bus stops in village but I think a car is really needed to get to the main attractions because of the time factor.The evening meals were also excellent + a good buffet breakfast.Best place we have stayed at in Switzerland Emergency instructions in the rooms would be helpful if in English and/or French
nice view to the lake, friendly staff, free wireless internet connection in the lobby. no coffee/tea facilities in the room, no elevator, breakfast must be improved.
How nice everyone was, The breakfast was good on the days we got to eat. The rooms were beautiful. We were treated like gold the first day. Giving candy on are pillows. But after that we had to ask for anything. Just thought that was odd.
Breakfast is wonderful. Very friendly service. Hotel restaurant is excellent. Owner is a chef. none