No fuss hotel!
4 stars
Four Points by Sheraton Brisbane
Photos of Four Points by Sheraton Brisbane
Overview
This modern Brisbane hotel is located within a 10-minute walk of Queen Street Bus Station. It is situated in the area's vibrant nightlife district, about a five-minute walk from City Botanic Gardens.
A variety of personalized services are available for guests of Four Points by Sheraton Brisbane, like valet parking, an express check-in and check-out feature and 24-hour room service. Helpful and professional staff are available 24 hours a day.
Equipped to ensure an enjoyable stay, rooms provide a refrigerator and wireless internet access. They are also fitted with a microwave and a hair dryer.
Sample a selection of international and local dishes at Four Points Brisbane's themed restaurant, before enjoying light refreshments at the bar.
This Brisbane CBD hotel is situated in an area popular with tourists and is not far from Brisbane City Hall, Treasury Casino and Queen Street Mall. South Bank Parklands is a quick drive away.
Amenities at Four Points by Sheraton Brisbane
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
General
- Family rooms
- Interconnected room(s) available
- Storage available
- Seating area
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Accessibility and suitability
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Pets not allowed
- Increased accessibility
- Roll-in shower
- Elevator
- Toilet with grab rails
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Shower cap
- Toilet
- Toilet paper
- Walk-in shower
Kitchen
- Kitchenette
- Microwave
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Snack bar
- Breakfast in the room
Parking and transportation
- Parking
- Private parking
- EV charging station
- Airport shuttle
- Valet parking
Pool and spa
- Heated pool
- Spa
- Outdoor pool
- Pool bar
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Bedroom
- Feather pillow
- Fold-up bed
- Sofa bed
- Wardrobe or closet
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Beach access
- Bicycle rental
- Casino
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Garden
Fitness
- Fitness center
Reviews of Four Points by Sheraton Brisbane
8.1
Very good
1297 verified ratings
Wonderful
652
Very good
246
Good
181
Okay
80
Fair
68
Mediocre
28
Poor
42
Summary of reviews
Guests say
Guests appreciated the hotel's great location, friendly service, and clean rooms. Many highlighted the convenience and comfort of their stay, with positive remarks about the breakfast and overall value for money. However, some guests experienced issues with the elevator and staff responsiveness, which detracted from their experience.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.1 out of 10
5 reviews
8.4 out of 10
1 review
All reviews
Having stayed at many Four Points around the world and coming back for the first time since Covid I found it a severe let down and low value for money. It’s a shame really.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's location?
The hotel is located in the heart of Brisbane City, within walking distance of food places, sights, and shopping malls. It is also close to Brisbane City Hall, Treasury Casino, and Queen Street Mall.
What are the main amenities provided by the hotel?
The hotel offers a variety of amenities including valet parking, 24-hour room service, themed restaurant with international and local dishes, and a fitness center. Additionally, guests have access to a pool next door at The Westin.
How is the quality of the beds and room comfort?
Guests have consistently praised the hotel for its modern and amazingly comfortable rooms, with very clean and well-presented buildings. The beds are described as vast and super comfortable, ensuring a good night's sleep.
What can guests expect from the hotel's customer service?
The hotel staff are described as helpful, professional, friendly, and accommodating. Guests have also highlighted the personalized service, late checkout, and the staff's attentiveness and responsiveness.
What practical information should guests know about parking and transportation?
The hotel offers valet parking and private parking, though some guests have mentioned that parking can be expensive. Additionally, the hotel provides access to an airport shuttle and an EV charging station.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended booking a room with a city view for a more enjoyable stay.
Take Advantage of the Nearby Attractions
The hotel's central location makes it easy to walk to food places, sights, and shopping malls, providing a convenient and enjoyable experience for guests.
Consider Access to Pool
While the hotel does not have its own pool, guests have access to the pool at the neighboring Westin, which is described as beautiful and worth the walk.
Be Mindful of Check-in Process
Some guests experienced slow check-in processes, so it's advisable to plan accordingly and be patient upon arrival.
Clarify Pool Access
It's important to note that the pool is not on-site but at the building next door, and the pool bar is only open on specific days and times, ensuring guests are aware of these details before planning pool visits.
Explore the Buffet Breakfast
Many guests praised the buffet breakfast, highlighting the great selection and value, making it a must-try during the stay.
Take Note of Room Amenities
Some guests mentioned that the room amenities, such as the TV and lights, did not always work properly, so it's advisable to check these upon arrival and report any issues promptly.
Consider Noise Levels
Some guests experienced noise disturbances from nearby construction and had issues with soundproofing, so it's recommended to inquire about this when booking and request a quieter room if necessary.
Be Informed About Parking Costs
Several guests found the parking to be expensive, so it's important to factor this into the overall budget when planning a stay at the hotel.
Be Aware of Room View
While some guests enjoyed a nice city view, others were disappointed with their room's view, so it's advisable to clarify the room view when making a reservation to avoid any disappointment.
Location
99 Mary Street, Brisbane, QLD 4000
What's nearby
- Queen Street Mall388 yd
- City Botanic Gardens0.3 mi
- Treasury Casino0.3 mi
- Brisbane City Hall0.3 mi
- QUT Old Government House0.4 mi
- Queensland University of Technology0.4 mi
- South Bank Parklands0.5 mi
- St. John's Anglican Cathedral0.6 mi
- Queensland Performing Arts Centre0.6 mi
- Queensland Museum0.6 mi
- Brisbane Convention and Exhibition Centre0.7 mi
- Story Bridge0.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Four Points by Sheraton Brisbane
Low season | January |
|---|---|
High season | June |
Average price (weeknight) | $178 |
Average price (weekend night) | $179 |
When to book a room at Four Points by Sheraton Brisbane
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Four Points by Sheraton Brisbane
FAQs when booking at Four Points by Sheraton Brisbane
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in BrisbaneMost recommended
See most recommended stays in BrisbaneGood to know
Value for money | 8.0 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Brisbane |
Distance to airport | 7.8 mi |