Pros (+) Comfy, clean, & conveniently located for our Medieval feast.
Cons (-) We didn't stay longer.
3 stars
Heritage Inn & Suites - Brooks
Photos of Heritage Inn & Suites - Brooks
Overview
The Heritage Inn & Suites is a 61-room, boutique-style hotel that offers a variety of spacious guest rooms and suites with high ceilings and granite countertops. This hotel features an indoor pool and hot tub, fitness room, coin-operated laundry facilities, complimentary Wi-Fi access, and intimate meeting rooms that can accommodate up to 50 guests in a theatre style set-up. The Heritage Inn & Suites also offers guests a complimentary continental breakfast with their stay and is a 100% smoke-free property. Dogs are allowed at an additional charge; please contact the hotel directly to book a dog-friendly room.*Some amenities may be temporarily closed, please contact the hotel directly for more details.
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Amenities at Heritage Inn & Suites - Brooks
- Indoor pool
- Fitness center
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Adapted bath
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Raised toilet
- Shower
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Fireplace
- Seating area
- Telephone
- Carpeted
- City view
- Storage available
Services and conveniences
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Key card access
- 24hr front desk
- Smoking rooms available
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Pool and spa
- Hot tub
- Indoor pool
- Pool towels
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Dining
- Vending machine (drinks)
- Vending machine (snacks)
Parking and transportation
- Free parking
Things to do
- Golf
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Heritage Inn & Suites - Brooks
8.3
Very good
297 verified ratings
Wonderful
167
Very good
62
Good
41
Okay
12
Fair
10
Mediocre
2
Poor
3
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, noting the comfortable beds. The service was also highlighted positively, especially by the staff at the front desk and breakfast attendants. However, many guests felt that the breakfast options were lacking variety and quality, which could be improved.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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8.3 out of 10
246 reviews
10 out of 10
2 reviews
8.4 out of 10
2 reviews
All reviews
Pros (+) The staff was excellent--front desk and breakfast attendants. Quick to respond to requests. The room was fine for the price.
Cons (-) Breakfast is good, considering there's no freshly-cooked hot food. There is an assortment of breakfast sandwiches and eggs you can microwave and many bread/pastry/waffle/french toast items for you to toast. There's only one microwave and one toaster, so if many people arrive for breakfast at once, you might have to wait to heat up your food. The fresh, cut fruit, yogurt and hard-boiled eggs as wel...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a variety of unique amenities including an indoor pool, hot tub, fitness center, and complimentary breakfast.
Is the hotel conveniently located for visiting nearby attractions?
Yes, the hotel is conveniently located near Dinosaur Provincial Park, making it a great choice for visitors interested in exploring the area.
How is the cleanliness of the rooms and common areas?
Guests have consistently praised the hotel for its cleanliness, with many mentioning the clean and spacious rooms, as well as the well-maintained common areas.
What can guests expect from the hotel's customer service?
Guests can expect friendly and helpful customer service, with many reviews highlighting the welcoming and accommodating staff at the front desk.
Are there any concerns about the quality of the breakfast?
While many guests have enjoyed the complimentary breakfast, some have expressed concerns about the limited options and suggested improvements such as adding more variety to the menu.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you're looking to avoid crowds, consider visiting in October, which is the low season. This could provide a more relaxed experience.
Pet-Friendly Hotel
This hotel is pet-friendly, so if you're traveling with a furry friend, you can request pet-friendly accommodations. Keep in mind that charges may apply.
Nearby Attraction
Dinosaur Provincial Park is approximately 21.6 miles away. If you're interested in visiting, plan your trip accordingly.
Accessibility Features
The hotel offers various accessibility features, including rooms located on the ground floor, wheelchair accessibility, and amenities such as roll-in showers and grab rails in the bathrooms.
Breakfast Inclusion
The complimentary breakfast provided by the hotel was praised by many guests. It's a convenient and satisfying way to start the day.
Check Room Amenities
Some guests mentioned that the rooms were well-equipped with amenities such as a microwave, refrigerator, and coffee maker. Checking for these amenities before your stay could enhance your experience.
Consider Noise Levels
Some guests reported noise disturbances at night from other guests, neighboring rooms, and air conditioning. If you're sensitive to noise, consider requesting a quieter room location.
Room Cleanliness
Many guests appreciated the cleanliness of the rooms. If cleanliness is a priority for you, this hotel may meet your expectations.
Room Temperature
A few guests experienced issues with room temperature control and air conditioning. It may be helpful to inquire about this or test the room temperature upon arrival.
Location
1239 2nd Street West, Brooks, AB T1R 1P7
What's nearby
- Dinosaur Provincial Park21.6 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Heritage Inn & Suites - Brooks
Low season | April |
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High season | July |
Average price (weeknight) | $109 |
Average price (weekend night) | $107 |
When to book a room at Heritage Inn & Suites - Brooks
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.7 |
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Distance to city center | 0.5 mi |
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