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Amenities
| General | 24 hour front desk, Bar/Lounge, Kitchenette, Laundry facilities, Non-smoking rooms available, Parking (surcharge), Room service, Safe, Sauna, Storage available, Wheelchair accessible | ||
| Services | A/V equipment rental, Business center, Concierge service, Laundry service, Meeting/Banquet facilities | ||
| Internet | Internet, WiFi (free) | ||
| Policy | Pets allowed | Landmarks |
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Guest Ratings
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Star Ratings
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| priceline.com | |
| Orbitz | |
| ReserveTravel |
Good, 1,132 reviews across the web | ||
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| Location | ||
| Hotel Cleanliness | 100% thought | |
| Service | 82% found the | |
| Breakfast | 76% found the | |
| Bathroom Size | 70% liked the | |
| Beds | 51% didn't like the | |
| Internet | Internet is poor. It had 52% negative mentions. | |
| Ambiance | Ambiance is not good. It had 61% negative mentions. | |
| Bathroom | 64% | |
| Old/New Facilities | 78% thought the | |
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Read all reviews from Priceline |
reviews Location was very convenient from Shuman Metro station, various bus lines, and airport bus stop.
The treatment of the staff towards me because I booked through Priceline. They originally assigned me to a room with 2 twin beds and though I asked for a one bed room at check-in, they did nothing to oblige (even though the hotel was 80% unoccupied).
The treatment of the staff towards Priceline customers was awful and I would have taken my money to another property and paid whatever their cost if I could have gotten it back. They were a disgrace to the reputation of Belgium people and it was only an hour after I told them this directly to them that they finally offered me a room with one bed, saying that it was because 'they had a recent cancellation'. So, not only were you disgraceful to begin with but now you're lying because I can see tha 80% of your room keys are available on the shelf behind the check-in desk! Very unprofessional and absolutely un...Got a good price at the last minute. Very large room with mini kitchen, table/chairs and desk area. Close to metro stops.
Pretty far from the city centre, outdated decor, twin beds pushed together. Front desk service was just ok, but we did arrive late on Christmas Eve.
spacious room with fridge. friendly staff. could walk to restaurants and transportation
no safe in room, breakfast too expensive
Easy to get to from bus or train. Large rooms, free wi fi, friendly staffThe stocked bar/mini fridge! I got into town really late and didn't get to eat. Every thing but the bars were closed and I was too tired to go out anyway. It was so nice to have at least some snack food and something other than alcohol to drink.
The hotel was fine, everything that I expected. My only beef is with Priceline. I bid on a hotel in the airport zone, this is the hotel that they gave me and it is 45 mins from the airport and no shuttle! Great business location, poor airport location.
I got in late and left early the next morning. I didn't use any of the hotel features or restaurant. The room was everything I expected in a Four Star hotel and the front desk staff helpfull.The price.
It was a dump. there was a big stain on the rug which looked like someone had been bleeding on the rug and they didn't have stain remover. don't stay there. I am going to publish my review on trip advisor, because I know priceline wont.
I would never stay there again. I regretted the fact that I used Priceline. I would have done better on my own finding something. I have stayed in European hotels that are 4 stars and this is not one of them.proximity to the food, tourism, and parks. large spacious and clean rooms. I didn't get a lot of interaction with staff coming or going, rarely saw the staff..but when i did interact with them, they had better than great service easy taxi ride to hotel
Staff were friendly but not visible hotel bar/lounge always closed workout room with broken equipment and too small to even advertise no airport shuttle and priceline bid selected this hotel for me
I recommend this hotel over staying near the airport for US travelers because you are nearer to the attractions. The rooms are larger than most hotel rooms in Europe. It is like an apartment.Beware of the twin beds - Europe uses these instead of full/double/queen sizes. They have a bar but it was never opened when I was there (during the weekend). The staff accommodated my early morning arrival, but I did not see them anymore the rest of my stay. A simple taxi ride from the airport. take a map so you don't...
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