Overview

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New Hotel Charlemagne

Boulevard Charlemagne 25-27, Brussels 1000, Belgium
+32 2230 2135

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+32 2230 2135
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Rates

Overall guest ratings

7.6/10 Good
Based on 1,568 reviews
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Review highlights

  • 9.3
  • 7.7
  • 5.2
  • 4.7

Good to know

  • Close to public transport

Nearby

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    About

    With a stay at New Hotel Charlemagne in Brussels (European Quarter), you'll be minutes from Maison Saint Cyr and Jubilee Park. This 4-star hotel is within close proximity of Concert Noble and Albert Borschette Conference Centre.

    Rooms

    Make yourself at home in one of the 68 guestrooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

    Dining

    Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Car rental
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Storage available
    • Business center
    • Concierge service
    • No smoking
    • Express check out
    • Cable or satellite TV
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.6 Good
    Based on 1,568 reviews
    • 9.3 "Terrific location."
    • 7.7 "Good service."
    • 6.9 "Average value."
    • 5.6 "Average amenities."
    • 5.5 "Food is average."
    • 5.2 "Rooms are ok."
    • 4.7 "Vibe wasn't good."
    • 4.0 "Breakfast is below average."
    • 3.9 "Not very clean."
    • 2.0 "Bar is disappointing."
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    Overall Rating

    7.9 Good
    Based on 846 reviews
    • 9.5 "Terrific location."
      8.5 "Great parking, according to 85%."
      9.9 "99% thought parking was inexpensive."
      10.0 "Near to public transport, according to 100%."
      7.8 "City centre within easy reach, said 78%."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.3 "High value."
    • 5.9 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.2 "Rooms are ok."
    • 5.2 "Food is average."
    • 5.0 "Internet is average."
    • 4.3 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
    • 3.7 "Breakfast is below average."
      0.9 "91% said the breakfast was too expensive."
    • 3.1 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
      0.3 "97% said the bathroom was dirty."
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    Overall Rating

    7.8 Good
    Based on 156 reviews
    • 9.0 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.1 "Comfort level is high."
      9.0 "90% thought rooms were spacious."
      9.1 "91% said the beds were comfortable."
    • 7.9 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 6.5 "Average value."
    • 5.7 "Rooms are ok."
    • 4.7 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 4.1 "Not very clean."
      3.7 "63% said rooms were dirty."
    • 4.0 "Breakfast is below average."
      1.0 "90% said the breakfast was too expensive."
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    Overall Rating

    6.9 Good
    Based on 156 reviews
    • 9.0 "Terrific location."
      8.0 "Great parking, according to 80%."
    • 7.4 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 6.9 "Average value."
    • 5.8 "Internet is average."
    • 4.8 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      3.1 "69% said rooms were dirty."
    • 4.7 "Vibe wasn't good."
    • 4.0 "Breakfast is below average."
    • 3.6 "Not very clean."
      3.1 "69% said rooms were dirty."
    View all review categories

    Overall Rating

    7.5 Good
    Based on 407 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 7.1 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 5.9 "Average value."
    • 5.5 "Food is average."
    • 5.4 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 5.1 "Internet is average."
    • 4.6 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 4.3 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      3.4 "66% said rooms were dirty."
      1.4 "86% thought they were poorly maintained."
      2.1 "79% found problems with the furniture."
      4.2 "58% thought the tv was sub-standard."
      1.7 "For 83%, the rooms looked old."
      0.3 "97% had problems with the shower."
    • 3.9 "Not very clean."
      3.4 "66% said rooms were dirty."
    • 3.7 "Breakfast is below average."
      0.9 "91% said the breakfast was too expensive."
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    Good to know
    "Close to public transport"
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