Overview

New Hotel Charlemagne

Boulevard Charlemagne 25-27, Brussels 1000, Belgium
+32 2230 2135

$66+

Overall guest ratings

7.7/10 Good
Based on 1,378 reviews

Review highlights

  • 9.3
  • 7.8
  • 5.2
  • 4.5

Good to know

  • Close to public transport

Nearby

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    About

    Enjoying a strategic position facing the European Commission and within a residential area full of Art Nouveau Houses. Schuman metro station is 100 m away. Situated between the European Commission and the district of the squares which still clearly shows that Brussels was once the capital of the Art Nouveau, the New Hotel Charlemagne provides you with 68 rooms. For a private or professional stay, a friendly & warm atmosphere at the reception is waiting for you. The hotel is directly served by the subway Schuman.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Car rental
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Business center
    • Concierge service
    • No smoking
    • Restaurant
    • Express check out
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 1,378 reviews
    • 9.3 "Terrific location."
      9.6 "Near to public transport, according to 96%."
      8.1 "Great parking, according to 81%."
      9.8 "98% thought parking was inexpensive."
      8.4 "City centre within easy reach, said 84%."
      8.4 "84% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      9.3 "93% enjoyed the restaurants & bars nearby."
    • 7.8 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.1 "Housekeeping was great, according to 81%."
    • 6.1 "Average value."
    • 5.7 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      7.0 "70% thought it was clean."
    • 5.4 "Average amenities."
      5.4 "54% thought the building was acceptable."
      6.3 "63% said the architecture was not spectacular."
    • 5.2 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
      5.6 "56% thought the bathroom was big enough."
    • 4.5 "Breakfast is below average."
      0.5 "95% said the breakfast was too expensive."
    • 4.2 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 3.2 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      4.4 "For 56%, the lobby entrance was sub-standard."
      4.0 "60% criticized the plain hotel."
    • 2.0 "Bar is disappointing."
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    Overall Rating

    7.7 Good
    Based on 716 reviews
    • 9.3 "Terrific location."
      8.2 "Great parking, according to 82%."
      9.8 "98% thought parking was inexpensive."
      9.7 "Near to public transport, according to 97%."
      8.3 "City centre within easy reach, said 83%."
      8.7 "87% liked the proximity to sightseeing."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.4 "Housekeeping was great, according to 84%."
    • 8.0 "Comfort level is high."
      8.0 "80% said the beds were comfortable."
      8.5 "85% thought rooms were spacious."
      8.0 "80% thought it was pleasantly quiet."
    • 6.5 "Average value."
    • 5.8 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      6.8 "68% thought the cleanliness of the hotel was average."
    • 5.5 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
    • 5.3 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 4.9 "Disappointing food."
    • 4.1 "Breakfast is below average."
      0.4 "96% said the breakfast was too expensive."
    • 3.0 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
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    Overall Rating

    7.8 Good
    Based on 151 reviews
    • 9.1 "Terrific location."
      9.7 "Near to public transport, according to 97%."
    • 7.8 "High comfort."
      8.5 "85% thought rooms were spacious."
      8.3 "83% said the beds were comfortable."
    • 7.7 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 6.0 "Average value."
    • 5.9 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.6 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
    • 4.4 "Breakfast is below average."
    • 3.1 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
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    Overall Rating

    7.2 Good
    Based on 96 reviews
    • 9.2 "Terrific location."
    • 7.8 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 7.2 "High comfort."
      7.8 "78% thought rooms were spacious."
    • 5.8 "Average value."
    • 4.9 "Rooms are not good."
      3.4 "66% complained about the bathroom."
    • 4.2 "Breakfast is below average."
    • 3.1 "Horrible vibe."
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    Overall Rating

    7.7 Good
    Based on 413 reviews
    • 9.5 "Terrific location."
      9.7 "Near to public transport, according to 97%."
    • 7.9 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 5.6 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      6.8 "68% thought the cleanliness of the hotel was average."
    • 5.4 "Average value."
    • 5.3 "Food is average."
    • 5.2 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 4.9 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      2.4 "76% found problems with the furniture."
      1.4 "For 86%, the rooms looked old."
      1.5 "85% had problems with the shower."
      2.9 "Air conditioning was criticized by 71%."
    • 4.5 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 4.2 "Breakfast is below average."
      0.4 "96% said the breakfast was too expensive."
    • 3.2 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Close to public transport"
    data provided by TrustYou

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