Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.2 "Terrific location."8.3 "83%
liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." 9.0 "City centre within easy reach , said 90%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.4 "Breakfast is good."8.3 "83% were
happy with the price of the breakfast ." -
8.0 "Great service."8.9 "89% found the
staff to be very friendly ." 8.1 "81% thought theservice was very professional ." -
7.2 "High value."8.3 "83% were
happy with the price of the breakfast ." -
6.4 "Average comfort."5.5 "Only 55% said
rooms were big enough ." 6.4 "For only 64%, thenoise level was all right ." 6.7 "67% thought thebathroom was big enough ." 6.0 "Only 60% thought theair conditioning was adequate ." -
6.3 "Vibe was decent."5.6 "56% thought the
atmosphere was somewhat friendly ." -
6.3 "Rooms are ok."5.5 "Only 55% said
rooms were big enough ." 5.4 "For only 54%, thebathroom was ok ." 5.8 "Only 58% said therooms were modern ." 6.7 "67% thought thebathroom was big enough ." 6.0 "Only 60% thought theair conditioning was adequate ." -
5.6 "Average amenities."5.5 "55% thought the
building was acceptable ." 6.0 "60% said thearchitecture was not spectacular ." -
5.3 "Internet is average."6.3 "63% thought it was
adequately priced ."
Overall Rating
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9.4 "Terrific location."10.0 "
Near to public transport , according to 100%." -
8.8 "Breakfast is good."
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8.2 "Great service."9.1 "91% found the
staff to be very friendly ." -
8.1 "Generally very clean."7.5 "75% said
rooms were clean ." -
6.7 "Average comfort."5.8 "Only 58% said
rooms were big enough ." 6.8 "For only 68%, thenoise level was all right ." -
6.7 "Rooms are ok."5.8 "Only 58% said
rooms were big enough ." 5.5 "For only 55%, thebathroom was ok ." -
6.3 "Vibe was decent."
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5.4 "Average amenities."
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5.4 "Internet is average."
Overall Rating
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9.0 "Terrific location."
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8.5 "Breakfast is good."
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7.9 "Good service."
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6.3 "Rooms are ok."5.5 "Only 55% said
rooms were big enough ." -
6.3 "Average comfort."5.5 "Only 55% said
rooms were big enough ."
Overall Rating
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9.3 "Terrific location."
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6.8 "Rooms are ok."
Overall Rating
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9.3 "Terrific location."10.0 "
Near to public transport , according to 100%." -
8.2 "Great service."9.0 "90% found the
staff to be very friendly ." 7.8 "78% thought theservice was very professional ." -
7.9 "Good breakfast."
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6.7 "Average value."6.0 "60% thought it was
adequately priced ." -
6.1 "Rooms are ok."5.2 "Only 52% said
rooms were big enough ." 5.6 "For only 56%, thebathroom was ok ." 5.4 "Only 54% said therooms were modern ." -
5.9 "Vibe was decent."5.2 "Only 52% thought, the
hotel was modern ." -
5.3 "Average amenities."5.2 "52% thought the
building was acceptable ." -
5.2 "Internet is average."6.0 "60% thought it was
adequately priced ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
We stayed for 6 nights in July and very satisfied with our stay. We initially booked a standard room but felt it very tight for 2 people with 2 large suitcases. We were going to be there for 6 nights so we upgraded for the suite for a little extra. We did not try the restaurant or the bar. Pros: The hotel is neat, location is great. Its about 15-20 min from downtown, but very close to public transport. (Bus stop - Science or Metro: Troon) Its also very close to Luxembourg plaza and the EU Parliament. The room we stayed had street view and despite being on the road side wasnt that loud. The breakfast was a good spread. The staff were very friendly and helpful. We asked for firm beds, but since they didnt have any they were able to arrange for planks under the mattress as a workaround. They even gave us vouchers for free drinks at the bar for opting to conserve water/energy by not asking to change linens/sheets daily. Cons: The mattress is very soft. If you have a bad back then the mattress is not good. I upgraded to the suite hoping I can use the pull out couch, but still struggled almost all of the 6 nights. The hotel tried to arrange for wooden planks to be placed under the mattress, but it only helped a little. Our room had very low internet wifi. When asked they offered a highspeed network at a cost, but it didn't matter because our room has low signal for any wifi connection.
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8.0review from
Comfy clean room with with good bed, great breakfast, well located near centre and European district
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5.0review from
Spacious rooms, very clean and quiet environment. One of the receptionists was kind enough to allow us print out travel documents free of charge. Morning breakfast setting, the service was extremely poor, staff appeared uncaring and unresponsive to the needs of guests. I witnessed staff and management eating food from the breakfast buffet from their hands, in full view of seated dining guests - astounding!?
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4.7review from
good location, good customer service room too small, too cramped
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8.0review from
The hotel was clean, the rooms are comfortable, the staff - polite, breakfast was tasty. I did not like that there are no smoking rooms and only for this reason maybe I will not stay there anymore. It is terrible to go outside for every cigarette.
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6.0review from
Confortable hotel, good service, convenient breakfast, nice room ( this time) and near to our meetings in Brussels.
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6.0review from
Cosy atmosphere Room small, limited choice of breakfast buffet.
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3.2review from
breakfast room long queue for check out - no express check out
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6.0review from
Breakfast and service. It is situated in the city. The water
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8.0review from
Friendly staff
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4.8review from
Neat, clean hotel. Our room, the breakfast room and the bar were far too warm. The breakfast room was too small, creating long lines for the buffet and a chaotic atmosphere in the dining area.
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8.0review from
We stayed for 6 nights in July and very satisfied with our stay. We initially booked a standard room but felt it very tight for 2 people with 2 large suitcases. We were going to be there for 6 nights so we upgraded for the suite for a little extra. We did not try the restaurant or the bar. Pros: The hotel is neat, location is great. Its about 15-20 min from downtown, but very close to public transport. (Bus stop - Science or Metro: Troon) Its also very close to Luxembourg plaza and the EU Parliament. The room we stayed had street view and despite being on the road side wasnt that loud. The breakfast was a good spread. The staff were very friendly and helpful. We asked for firm beds, but since they didnt have any they were able to arrange for planks under the mattress as a workaround. They even gave us vouchers for free drinks at the bar for opting to conserve water/energy by not asking to change linens/sheets daily. Cons: The mattress is very soft. If you have a bad back then the mattress is not good. I upgraded to the suite hoping I can use the pull out couch, but still struggled almost all of the 6 nights. The hotel tried to arrange for wooden planks to be placed under the mattress, but it only helped a little. Our room had very low internet wifi. When asked they offered a highspeed network at a cost, but it didn't matter because our room has low signal for any wifi connection.
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8.0review from
Comfy clean room with with good bed, great breakfast, well located near centre and European district
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8.0review from
The hotel was clean, the rooms are comfortable, the staff - polite, breakfast was tasty. I did not like that there are no smoking rooms and only for this reason maybe I will not stay there anymore. It is terrible to go outside for every cigarette.
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8.0review from
Friendly staff
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5.0review from
Spacious rooms, very clean and quiet environment. One of the receptionists was kind enough to allow us print out travel documents free of charge. Morning breakfast setting, the service was extremely poor, staff appeared uncaring and unresponsive to the needs of guests. I witnessed staff and management eating food from the breakfast buffet from their hands, in full view of seated dining guests - astounding!?
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4.7review from
good location, good customer service room too small, too cramped
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6.0review from
Confortable hotel, good service, convenient breakfast, nice room ( this time) and near to our meetings in Brussels.
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6.0review from
Cosy atmosphere Room small, limited choice of breakfast buffet.
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3.2review from
breakfast room long queue for check out - no express check out
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6.0review from
Breakfast and service. It is situated in the city. The water
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4.8review from
Neat, clean hotel. Our room, the breakfast room and the bar were far too warm. The breakfast room was too small, creating long lines for the buffet and a chaotic atmosphere in the dining area.
