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Desk clerk that checked us in was rude. The breakfast buffet had no food at 9am and nobody was around to restock. We left and went out to breakfast.
Daytime staff was wonderful!! Night time staff were rude and unaccommodating.
Location and Price are the headliners! The staff was great. Rooms were very clean, but decor a bit dated. Renovation in progress. The breakfast was limited. No real healthy options..ie yogurt/granola and hard boiled eggs. Found one ant and one water bug in room. Told staff, there might be damp walls.
Nice breakfast, spacious room. Nothing.
Room was very nice; clean, spacious, and nicely appointed. Checking and checkout staff was helpful and friendly. Breakfast was okay; standard waffle iron, eggs, yogurt, fresh fruit, packaged oatmeal and substandard bread and sweet rolls. Staff was a little too anxious to restock whatever item someone ate immediately ... Almost made us feel badly about taking something. Also staffed started to clear food before time was up, while people were still eating and just not very nice about it.
It was a standard road side hotel, nothing special about it, nothing terrible. It's not worth the extra 20 bucks over a regular best western.
Loved the welcoming staff & breakfast at no charge. So comfortable and clean. Bed linens so nice & amenities
Room was large Room was dated and bathroom not clean
The location This hotel is in extreme disrepair and VERY tired. I sat in a chair in the room and the arm fell off. The printer in the "business center" was broken. The room was not clean. The staff was nice and as helpful as they could be. I will not stay here again unless there is absolutely no other option.
Love the location, price, and large room Upgrade the TV
Relatively cheap and nice clean room. Had noisy neighbors I knew were never going to be quiet....forcing me to switch rooms, which they accomplished with no fuss at all.
The hotel sat on top of a hill,so the view was beautiful. The staff was nice. The breakfast was good. The hotel is so out dated. Sign says miniature golf,but it is not there anymore. Not worth the money for this type of hotel. I hope the owner will redo this hotel,because it does have that awesome view
Very clean and comfy Breakfast wasn't great
On top of a hill, with a pretty decent view. No chairs on balcony to sit on, tho Breakfast was ok Older hotel, wear and tear show. Went on a motorcycle. Hilly drive up to hotel a patchwork of potholes and temp patches.
In extremely bad condition, sheets ripped and stained, bugs in the room, dirty carpet, a lot of mold in the air conditioner, no microwave...ect
Nothing. The place creeped me out severely. Room was dark dingy with wall paper peeling off the walls, had bugs crawling on me in the middle of the night, all the furniture had damage or was peeling, the cloth seat was discolored from body dirt on the seat, back and where you would place your arms to rest, very disgusting. I wore my shoes to walk from the bed to bathroom. The room had a overpowering deodorizer smell to cover up what the room actually smelled like.
Breakfast was limited but ok The room was dirty, debris on the floor, bathroom fixtures were caked with grime, and worst of all there was a used rag from a previous guest hanging over the shower rod. We will not be returning.
Room was spacious Staff was inhospitable. Front desk clerk insulted my husband at check in. The breakfast hostess picked up and removed breakfast items right out from under me while scolding me for being late anyway.
Overall clean, very comfortable, quiet, and thoroughly enjoyable. Hours for breakfast differed at breakfast vs. what was listed in-room. Weight machine broken in Fitness Center.
Very easy to get to from the 81. Good dinner options nearby. And the staff was friendly and responsive.
The room was pretty clean and the staff was nice. The water pressure wasn't great and when we needed an extra towel and were told we needed to go get it rather than them bringing it to our room. The breakfast spread wasn't great either-- it was supposed to end at 10 but even by 9 most things were gone.
The staff were very courteous and helpful. My wife enjoyed the pool and the large room. There wasn't anything we particularly didn't like. Everything was alittle better than average.
Friendly staff, good facilities, easy parking, restaurant next door.
This was a quick stay, convenient to the highway. Check in/check out was seamless since I had booked online. Continental breakfast was nice. I had a hard time sleeping, beds and pillows weren't the best. We got in at 1am, finally got to a deep sleep about 3:30 or so, which was nice.... Until the fire alarm ran out of batteries and began chirping every few seconds beginning at 5:45 am. someone eventually came to change the battery after calling the front desk, but by then it was 6:30 and there was no hope for continuing with sleep. Almost would have been better just driving through the night than wasting $ on hotel.
Convenient location, good parking, nice staff The hotel, especially the second floor, had the overwhelming stench of tuna fish when we checked in. Our fridge had not been cleaned out. They were blasting Fox News at breakfast and I really prefer my kids not watch those mean lying jerks.
Breakfast Room had fruit flies
Super friendly staff, easy location, clean, and very good value for the money. What more could you want? What didn't I like? I don't know. Breakfast was not incredible, but it was fine. Hint: park in the rear if you want to wake up to your car in shade!
very helpful staff made sure our family was all together.
Cleanliness, price & location. Not really
It was central to where we needed to be on this trip. Ice machine was broken. Curtains were so long they blocked the heat vents and the room took longer to warm up. Our room for 4 only had 3 bath towels and washcloths.
It was exactly what I had expected. Priceline prices were higher than what the hotel was actually charging. I thought priceline was supposed to be a cost saving site.
Old air conditioners in the stairwell; stairwells not swept - dead bugs and cobwebs up and down the steps.
It was a nice place There was no shampoo... And beds were hard
I was a leader to cancel my reservation The property is very dated and would not have been worth half the rate. The owner was difficult to deal with, although after about 30 minutes he finally agreed to grant the cancelation and refund my payment. Poor site and poor service. Just don't even...
very clean. staff friendly and helpful rooms are very dated, older furniture
very clean room and bathroom.Parking,superfast internet and excellent front desk.Furniture and TV was dated but everything was clean and comfortable.TV has HBO. It's like your old grandma's house that has old slghtly worn of furniture.Liked it a lot. Bathroom was big but you have mini fridge and microwave inside at one end of bathroom.Keeping food inside bathroom is something i do not prefer.But with everything arrange the way it was and being maintained and clean, I had no issues.
Location Dated and less than clean feeling. No alarm clock, no shampoo, thin and old towels.
Location, price Refrigerator did not cool. Bedspread had cigarette burns on the inside. Pillows were flat.
Location, rooms were easy to get to and in and out OK. Wasn't terribly clean, TV resolution wasn't very good, no clock in room.
Friendly helpful night manager Poor shape...Door coming off hinges in bathroom...Old full size beds.... Cockroach spotted
It has a Pool and the usual continental breakfast which, in my case, was pretty conveniend. The Roms are good and nicely sied for the price you pay and you are very close to the highway and only about 8 miles out of downtown lexington. The staff was very nice and I Even got a 10 percent discount while Checking in. Also, the mexican Restaurant right next to the hotel is amazing!!! The walls are very thin and the hotel doesnt have the prettiest outter appearance, and the location is very Noisy with trucks entering and Leaving the highway - it fullfills the purpose of my stay though.
The price I guess??? Our room came complimentary with two dead (large) crickets, bits of hardened food on the walls, stains everywhere, smell of mildew, graffiti on the walls, and a half empty mini shampoo bottle left in the shower where we also found another dead bug. We asked for another room when we checked in and they told us they were booked and couldn't move us. I saw the parking lot, it was nearly empty, they could have moved us if they wanted. The only good thing about this place was the price, and I would have paid double for no dead bugs and a food-free walls.
Nothing The only reason I booked this hotel was because of the pool for my kids to swim in since they had been in a car all day traveling. Pool was closed the entire time we were there.
Close to town. Intense smell of air freshener in the room. Why do lower end hotels insist on using air freshener? No nice hotel does that.If I wanted to be overpowered by the smell of cheap fragance I'd go to Wal-Mart and spend my own $3.50 to buy a bottle.
Great breakfast in morning. Simple but clean and welcoming.
The free breakfast was wonderful. Sausage, eggs, the works. The staff was very friendly
It was quiet at night. The staff was less than friendly. The hotel is quite in need of renovation. The hotel smells strongly of some type of artificial air freshener.
Cleanliness and Staff are very polite in offering best service Pl. keep the coffee machine else where rather than placing in bathroom. Should have thought twice before placing in bathroom.
Staff was extremely rude... Staff was extremely rude. Will not return!!!
Breakfast was very good. Pool is small Could use queen beds instead of double bedds
Being there for the horse shows, the microwave and fridge were great. We're never there late enough for breakfast.
Good breakfast Room smelled of air freshener covering up smoking...
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ease of check in. no
Non smoking room was next to a smoking room-horrible.
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Staff was very helpful. Hotel has great location. The cleanliness of the room was not that great. The bedside tables have not been moved in quite sometime and swept behind. Several of the outside lights on the hotel were out, leaving the parking lot quite dark.
Very conveniently located to VMI. 'Breakfast' area was nothing more than a slightly modified lobby with three or four small tables. 'Breakfast' was tepid, weak coffee and cold cereal.
It was clean We could smell the smoke
Convenient to everything; quiet for sleeping even when almost to capacity; polite staff; very comfortable bed and pillows; pleasing decor; fresh milk & juice and crisp apples Refrigerator control knob missing so could not adjust and some items froze--even in the door; h/a unit blew into hanging clothes; recliner had obvious soiled areas; repairs to wall areas left unpainted; stained areas in hall carpet; no instant grits
location everything looked worn out. breakfast was minimal and barely edible.
location tired and run down overall, especially hallway carpet. hotel needs an update
Location. Dated. 'Breakfast' was a joke. Stains on top sheet. Cigarette burn on bed sheets.
Extremely hard mattresses. AC did not work.
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The location to the horse center. Can park the horse trailer and truck in parking lot. three flight of stairs and I have a very bad knees.