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It's location Having to chase tea & creamer for the room. Lacks those little extras like real milk, biscuits in room, toiletries, all of which use to be provided. I have stayed in this hotel every year for the last 10 years.
The staff is very polite and helpful. Very good location close to the train station and expositions facilities( Messe) No safety box in the room. Breakfast very expensive. We had breakfast out of the hotel. For the high price of the room the breakfast should be included.
Hotel location. Ability to access printing facilities in lobby was very handy. Would have liked supplies in room to have been replenished on second day i.e. i.e. bags.
Very good.modern hotel with good facilities
close to messe hall the towels looked dirty
Decent Hotel For The Money Bit far away from amsterdam itself. 30-45 min train journey and at 11Euro a return ticket can get expensive!
Convenient location near the train station. The hotel was run-down and old - peeling paint, dirty carpets, rusty bathroom fixtures... it was depressing, certainly not up to the standard of other NH hotels I have stayed in.
Unclear information about where the restaurants were and their menus. This may have been because the hotel was being refurbished at the time. Dining alone one evening was a slightly uncomfortable experience with very slow service.
This is a beautiful hotel. The rooms are very nicely decorated, clean and warm. A big selection of dishes for breakfast. Staff very friendly.
Location is a plus, close to the train, historical areas and shopping all within easy walking distance. The beds aren't all that comfortable.
We unexpectedly got an upgrade of 2 levels to a super room, which was greatly appreciated. The location is brilliant for quick walks to the city for restaurants & shopping. Also it's only a quick walk to the station for trains to Amsterdam etc.. For a city hotel in the Netherlands, having it's own parking is a major benefit. The breakfast buffet was also good. We didn't eat in the hotel other than breakfast, but the room service menu definitely looked better than average for the range of dishes available.
Large, clean and good looking rooms. We had a room of 55 to 60m², the second room was also >45m². We were located at the elevator and you could hear the engine, but it was not really disturbing.
The general ambience and the location. Conveniently situated for the Jaarbeurs and the centre. There was nothing to dislike
Good facilities, pool is small to swim in it but nicely decorated, so is good, rooms big, rather comfortable, breakfast almost perfect with good choice and service, so is worse to use it. Location is wonderful, close to everything in this city, kettle and tea in the room were nice Hotel preadvised my card for double amount of stayment (as they explain - in case I will decide to order smth in restaurant or etc. it was additional 600 eur what is big amount I think), so this looks not so good. Also restaurant located in hotel should have some preferences for guests as we failed to have a diiner in it as it was totally booked for 3 days
The location is unbeatable--can safely walk everywhere from the hotel, including the train station. Staff is friendly, courteous, and helpful. Rooms are spacious and clean. The city of Utrecht is beautiful with lots of great restaurants and shopping. Watch out for cyclists--they seem to have the right-of-way over pedestrians. No in-house store for toothpaste, etc, although shopping mall is about two blocks away. Bring an umbrella. The train station is too close for a cab, but a long walk (~2-3 city blocks) in the rain with luggage and no umbrella.
Directions to hotel worked well for a foreign driver completely unfamiliar with Utrecht. Parking was easy and convenient. Our room was upgraded gratis as the hotel was not busy. Everything was wonderful.
Was by far the best hotel we stayed at during our 16 day visit to Benelux. Our only regret is that we did not book more nights there!!! Nothing!
the size & decor of the room the hallways were not particularly clean. also, i was not aware the sauna had to be booked in advance as it was for two persons only.
Excellent breakfast with buffet and hot freshly prepared waffles, pancakes and eggs.
Liked nothing best The hotel is not 4 star - it is a rather poor 3 star quality hotel with many run-down features at a more than average 4 star price while parking is not free and an expensive internet connection. Does the Netherlands have an hotel grading authority??? They clearly slipped up on this hotel
The room was very nice. The food in the restaurant was fair. High price for a little piece of grilled salmon with pommes frites and 2 slices of tomato and cucumber. Almost € 19. Very small glasses of wine.
Good beds, clean room, parking, great breakfast.
We felt very comfortable and welcome at the Hotel, with friendly staff. We were able to bring one Dutch friend for a pleasant, relaxed evening meal and two other friends for coffee. Very comfortable room, but air-conditioning set at minimum of 20C, was a little too hot for us Celts!
park setting, terraces on lake lack of air conditioning
All the staff were very helpful and courteous at all times. The Hotel had great facilities and price was good.
Ease of check-in and room facilities. Hotel should inform beforehand that there is a charge for parking.
Lovely architecture and position... I really think internet wifi should be free in business hotles like this.
beautiful setting,on a lake and yet within a 20min. easy walk from centre. The hotel had excellent facilities.Food was great quality,wish we could have stayed longer.
I did not like it at all. There was too much effort put into the business conferencing. The atmosphere, the bed was uncomfortable, there was not enough attention to detail in stocking up our room with tea and coffee. We had to ask for more supplies and more pillows. The towells were far too small. I would expect this was a much cheaper hotel.
Parking facilities and immediate access to motorway Staff in restaurant is unfit
The room was too cold, even with the radiator working. The big sofa in front of it just block the heat. The air conditioning control on the wall seems not to work or make any change. I wake up in the morning with a nasty cold.
Room was nice and bed was cosy Showers didnt have proper draining so entire bathroom floor could get wet
The room used to be a smoking room and still smelled of smoke. No watercooker or facilities in room to make tea or coffee.
The hotel is close to the train station (5 minutes by walk); professional hotel staff; excellent breakfast; quiet room; etc
good rate , away from City traffic jams, near to Highway, very good restaurant
The staff was very friendly and the rooms were clean, including a good bed and mattrass. The food was not that good -I had a soup and beefcarpaccio. I missed a hairdryer in the bathroom and a holder for showergel etc in the shower.
It was clean hotel with decent breakfest serving. Room was clean, pleasent enviroment.Pricelevel can be accepted. If only, than workers behind window started to work 7.30, I wasn't ready for this....
No tea or Coffee facilities
Room smartly designer Poor gym limeted equipment and equipment not working well
Good location Expensive parking
cetrally located, modern lobby, good breakfast the pictures show other rooms than i got (not renovated)
Nespresso machine in bedroom was nice. TV picture poor.Breakfast expensive.
The dinning room staff was very good, Good menu. The exercise facilty was disappointing. The machines were broken and old.
all paperwork ready - single signature required. Very quick and easy
I liked that description of the hotel fully conforms what I have found there - no surprises and that was good.
Location, very convenient for the train station and city centre.
Great Staff, Excellent Service. Nothing
My children liked the swimming pool best. The staff were very helpful. We didn't want to have a huge, expensive breakfast, but there was no alternative.
Although the storm of 18 Jan 2007 was raging outside and you could hear it in the bedroom, when you were in the swimming pool or the restaurant you could not hear any wind noise at all.
1. I like the restaurant and the fact serene garden outside the dining area. 2. The staffs are pretty friendly for European standard. 3. Free business center 1. The hotel didn't get 'confirmation' from booking.com, but they were fast enough to provide us the room 2. However, I asked for a double room, non-smoking and I got a triple room, non-smoking. Although I didn't pay extra for the room, it sure looked crowded with the additional bed. 3. Wifi was only available in lobby and not able to connect, so I had to use the business center.
The hotel was very comfortable within a 15min bus trip to the city centre and had free parking which was great if you are travelling by car. Very friendly staff as well.
Friendly and helpful staff, everyone spoke English language. Good range of English and Continental food. Convenient to local shopping area.Beautiful forest and woodland walks just across the road. No
Spacious and quiet room with big breakfast checking out took too much time, too many people tried to exit at the same time, only one staff at the desk (but she was extremely efficient!)
location Small Bar fridge to keep a coolfrink/water cold.
Access with public transportation
Every thing was very good.
location no value for money-old decoration-carpets- needs badly refurbishing lobby full of smoking people-coffee in lobby only for groups-no coffe machine/kettle in room-no doorman help with suitcase-used to be a classy hotel-
good location the church clock within ear-shot of my room chiming every hour, 24hrs a day/night
A comfortable hotel, centrally located in a small Dutch village. The hotel offers free parking and free Internet.
Friendly staff! Good breakfast selection.
location Service in restaurant
Very clean rooms, excellent breakfast and free covered paking. plenty of shops and bars / cafes in walking distance
It is convenient for my work location. The rooms are basic but comfortable. having twin beds
very nice quiet room with free internet from a cable and a nice breakfast
Great service! Front desk folks are very friendly and helpful. We had a late check in (2am) and we got checked in promptly and friendly. They gave us great tips at the front desk of where to go (in the city and Utrecht), how to take the bus, where to buy bus tickets etc. They stored our luggage after check-in, let us park the car until we were done. Hotel is interesting, different. Room was great and comfortable, bathroom clean. Will definitely recommend and would return in a heart beat. Maybe change the carpets as they were a bit run down.
Nice hotel, very helpful staff, free private parking, rich enough breakfast There was no computer with free internet service for public use and i had to pay 5 euros for an hour's use, even if i needed it for just 2 minutes
The modern design of the hotel, the staff very professional, the best breakfast I've got in an hotel.
Very modern and clean No tea / coffee making facilities in the room. After a long journey the tea tray is always a welcome site!!
comfortable room ;good value for money restaurant with friendly service no close -up mirror in bathroom for shaving/make-up; nothing in mini-bar; wifi should now be free throughout 4 and 5 star hotels; a car is necessary for there's no public transport
Lovely hotel the decor was nice and the rooms are lovely shame about the location tho, if this hotel was city centre it would one of the best around location terrible
This hotel was fantastic, one of the best places I have ever stayed! The staff was very nice and helpful. The rooms were huge, modern and had comfortable beds. The breakfast in the morning was plentiful and had a large selection. I loved it all!
Spacious rooms, attractive interior design, friendly staff, restaurant with a good food and service, easy access to the major roads. There was no ironing facility in the room, a free wi-fi could make the hotel even more attractive.
- Brand new hotel, big bath room, nice interior decoration, free parking, ... - Mini bar was empty, working noise from a power drill at 6:30 :-(
Free shuttle to and from airport leaving the hotel twice an hour. Couldn't find an ice machine. Price for internet was rather pricey.
Very good value for money, nice design, comfortable rooms. separate shower and bath in room: a rare combination
Good location close to motorway and city of Utrecht. We stayed in a welness suite - which was superb in terms of facilities and design - sauna, steam bath, jaccuzi, lounge chairs etc. On top of that, we received a bottle of champagne upon arrival - excellent location to do away with the daily stress staff a bit mechanical - efficient but not really friendly
They provided a clean, comfortable room with all of the amenities. Fast internet. Delicious European style self-serve breakfast. Perfect for me needs. They called a cab and had a prearranged lower fee with that service. A very professional operation. A wash cloth would have been appreciated.
The hotel is clean and new, and is located in a beautiful walking area. It's actually a business conference centre. It's huge, and seemed completely empty, maybe because it was a saturday. Hanging out in the bar we were the only customers.
Next door to where I was having a meeting the next day Lack of accurate travel information to reach the hotel by public transport rather than car. They mention train-taxis which no longer exist in Holland in that area.
comfortable, accessible and in attractive surroundings. staff were very helpful. the early check out time of 9.00 am.
very peaceful athmosphere in a lovely setting- accommodation clean and well laid out- staff friendly and helpful- good public transport links to main cities i.e. 50 mins to Amsterdam
Very good hotel. We stayed in the new wing and the room was clean and modern. The hotel is in a quiet foredt setting so a car is required. The hotel was not busy during the weekend.
the food was in the restaurant small in portion and in my personal oppinion (and of my staff who stayed there as well) poorly of quality for the price we payed
It was out of the city and offered a nice taste of the countryside with some class Weekend breakfast should start at least at 6:30 as many of us have business early in the city Sat and Sun
Very nice surrounding, good breakfast, friendly service and nice rooms.
It was a lovely location. The hotel was peaceful - perhaps as it was a weekend visit. Conveniently located for exploring the area - cycling and walking. The breakfast is extensive, but could be more varied. We stayed 3 nights and the (warm) food was the same every day.
Because it was a weekend, there was not so many guests therefore not so many smokers. ( I am allergic to smoke). The front desk was very nice, all the staff greeted to me when we passed by. The breakfast was great, a restaurant they recommended us to go was nice Dutch. Espresso machine was out of use, maybe the machines are there just for hot water.
Nothing. This is a very poor value for money hotel. Bed and Bathroom were basic, facilities below average. Best comparison is that this is similar to a Travelodge but far more expensive. Bed, Bathroom, Towels, .......
Nice large room with good equipments, very clean, very good breakfast. Never accept the room #603 again: this room is just next to the hotel's waterworks, Thus, the noise of drainage is constant, all day long and all night long.
The room was good, probably just refurbished.
Very friendly and helpful staff. A very clean and modern hotel close to the station and central to the shops, canals and the centre of Utrecht. Late honesty bar and coffee facilities just put the finishing touches to the hotel...Fab! Nothing, really lovely hotel.
Close to downtown No parking in hotel
Close from shopping center and city center no parking, difficult to find it
Perfect location: 5 minutes walk to the Central Station and large shopping center. Room are clean and very good breakfast Walls are to thin: one can always hear whats happening in the neighbour room. In addition it was not possible to fully close the balcony door so there were always a bit of cold wind on the floor from the balcony and noise from the street. And it would be great to add small refrigerator to the room
The Hotel was spotless and in the perfect location. The breakfast was outstanding every day as well. Nothing
Spacious single room Expensive breakfast
The hotel was very close to the central train station which was handy. The rooms are small but covers everything you would need. but the only problem was the wifi. On the website it says free wifi is available but the connection is not stable and keeps disconnecting. There are also personal hotspots available for each room for which you would need to pay (5 euros/day). Other than that in general it was ok.
Computer provided with free web use in lounge
It was a perfect choice. The decor was chic, staff friendly, and it was 'the place to be'. I ate dinner in the Sunday night and lunch in the courtyard Monday since there was a definite buzz about the place - lots of young cool locals hanging there Monday lunchtime, great vibe. Very very new, so a couple of teething problems with wireless internet on third floor (get a booster!).
Nice and spacey rooms. Breakfast was excellent!
Really central location, stylish design, pleasant atmosphere, friendly staff, wonderful bed, cleanliness, free wifi Heating system was bit complicated, unless you read the manual or consult the friendly staf
Coffee in room and soft bed decoration, poor maintenance of room messy public areas
This is a brand new hotel which we recommand. It is perfectly situated near "centrum". Rooms are beautiful with a modern design. Staff is not completely trained for the moment but I think this change with a little more experience (the hotel opened one week ago..)
very nice location, staff was friendly and helpfull although the hotel was not even ready to be opened. nice terras and restaurant it was in the construction fase.... I believe they should have waited 2 more weeks before having hotel guests in.
We liked our room the most, it was really good and very big. We liked everything!)
Good atmosphere and in a very picturesque position. Rooms very hot and no way of cooling down due to Air Conditioning not working properly. Restaurant very busy and took over two hours to be served.
Comfortable and good location
The location is excellent, the food very good, staff friendly, room very clean, design excellent! The aircon was not working properly, our room was like an oven
Friendly and polite service and helpfulness of all staff
Magnificent countryside, ideal for walks and cycling It was distant from the inhabited areas
Reasonably priced for what I got. They have plenty of free parking. If you like to walk or hike there seem to be woods all around you. The hotel is devoid of any charm, at least to my taste. It appears to cater to companies that run seminars and for this purpose it seems well equipped.
Atmosphere was very nice, quiet in the area... Everything was ok
Nice location. Friendly staff Breakfast was overpriced in my opinion
very polite and friendly staff, they were very pro-actively supporting us to make sure that also our baby was doing fine.
Noice, international standard, with great restaurant and facilites We liked almost everything
A very nice stay with good memories: correct and friendly staff, pleasant environment
living in the States for quite some time now, this is one of the first nice hotels in the Netherlands that are not crampy and where you have enough space in your room: excellent!
We stayed at the Oud London many years before at the start of a military tour in Holland. The hotel has expanded greatly since our last stay, all for the good. The main restaurant was still the same outstandingly excellence. Wonderful food, superb impeccable service! The room was spacious, clean and the staff most friendly. We were in the area attending a reunion of military members who had served in the area in years past. A most wonderful experience! This is a great hotel from which to enjoy the wooded area of central Holland.
business trip - i had to study so couldn't enjoy the facilities no , very pleased
The spa and the quite environment made it a pleasant stay.the room was clean and all the comodities where there.the materass was a really good and firm one.
Very close to place of work Too far out from city centre
it was just a stop over while waiting for the ferry the cost of the breakfast was unreasonable
Decor meybe a bit out of date.
Very comfortable spacious room, good restaurant with prompt service. Nice lobby with free internet and business center.
sauna and breakfast the lady in the front desk was not polite enough when we asked the transportation to the city, and she didn't show us clearly, we got back to ask again when we were out and found that's uneasy to find the direction.
great leasure center, excellent breakfast 7 km far away from city center, but the bus stop is close to hotel
rooms are very luxery
Being in the swimming-pool yacuzzi until 23.00 They did not have hot chocolate, but it was not important
The situation. being in the old part of the city I would suggest the buffett breakfast offered dishes of fruit salad, apricots and prunes. Handling cut grapefruit was not easy. But we had a lovely time.
Good room. Good Breakfast. Helpful Staff
The staff were extremely friendly and helpful.
The room we had was a good size (twin deluxe) and the continental buffet breakfast was very good. It seemed to be more of a business hotel than a family hotel but they were very nice about the children. The cost of doing laundry was excessive, and it was annoying to have to pay extra for regular tv programs.
Decor was perfect. Staff was very helpful. Computer access was fast and available. Space was great. Loved the bathrooms.
The hotel didn't impress me particularly but it was nice, clean and the stuff was helpful
Excellent service, setting and facilities!
Friendly staff at reception. Quiet, clean, comfortable.
the room. balcony and view in a quiet setting no kettle in the room which would have been very useful for an early morning and late cup of tea
Lovely atmosphere, very quiet, rear rooms overlooked cultivated park like land, friendly efficient staff
The Hotel is near to the city but in a quiet wood so our stay was relaxing
Very quiet, beautiful surroundings, very nice breakfast We were put in a modern part, not the old castle itself, and the room was very ordinary and shower/WC room quite small for such a hotel
Very good price during summer promotion
Lovely setting, excellent dining room and breakfast, excellent room, High price of dinner in both the bistro(39Euros) each and in the restaurant
The staff were professional, couteous and friendly. The food was very good.The hotel has great character and interest Not applicable
Quiet location, nice staff, excellent food Bathroom door did not close off properly
Beautiful hotel, very friendly staff, comfortable rooms. Really a luxury place to stay. The breakfast was lovely and the dinning room brings you back to another time. I would love to see the hotel offer some smaller, less expensive food choices. We got to the hotel late and really just wanted light fare, but they only offer an expensive coursed meal.
It's a nice old building, the staff were helpful giving direction to locations in town. Just the shower's water didn't drain fast enough, a little flood in the shower.
Very good location in the green surroundings in the center of Netherlands, within an hour by car from Haag, Utrecht, Amsterdam, Leiden; perfect transport connections(train), charming castle hotel, spacious rooms, more than a good breakfast, a nice restaurant. Ideal if you want an active day and a peaceful evening, to visit noisy ciites and to rest in quiet countryside. The rooms on the second floor are less spacious and here you will feel the lack of the lifts.
Handwritten congratulation card with our wedding. Free upgrade to a deluxe room (without even telling us). Lovely (extended) breakfast was arranged for us, even though we were an hour late. Luggage we delivered the night before was already brought to the room. A huge bathroom with a large bubble bath. Staff is very attentive and courteous. Definitely a posh hotel! (It was just perfect)
Great hotel, very tidy and generally a nice place to stay the night.
convenient for motorway - room clean, warm, comfortable - tea/coffee making facility - well presented food available at reasonable price in pleasant surroundings - staff welcoming/ friendly /helpful - hotel fulfilled its functions entirely as expected
Friendly Staff, Nice Foyer Bar and Restaurant Rooms are lloking a little tired and could do with an update
Nice hotel, very helpful staff and good service. No shops close to the hotel.
Easy to get there by car, nice rooms, good workplace in the room
Comfort & location.food was really good but a little bit expensive.could be cheaper.
The staff was very nice and friendly.
conveniently located near the City Plaza Nieuwegen no heating only cooling AC while the room was very cold in the night
Excellent facilities, and extremely friendly and helpful staff
I have stayed at this hotel on several occasions and the rooms and facil;ities are good.The restaurant has a good menu and its location in central Holland adjacent to the motorway makes it a perfect base from which to get everywhere quickly. Most of all the staff are all very welcoming, friendly and helpful. Thoroughly recommended.