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Safe & secure car parking. Verandah They were unable to iron clothes at short notice and there were no facilities available to do it ourselves.
a modern well run hotel, dinner and breakfast excellent value would definately stay again. car parking charge
Cleanliness, space, situation Lack of English on menu & other information
No food on a Sunday in the restaurant
Location for getting into city centre excellent. Rooms were good comfortable ad clean. Restauraunt good value interesting and well presented food. Bar area adjoins reception - bit impersonal and lacking in atmosphere
The selection of food in the Restaurant was not great
The pool, sauna and gym facilities were good, especially the pool. location is conveniently close to old town centre (few minutes walk). Good quiet location with good views of city. Hotel car parking is expensive and really should be complementary, given its garage size and being on-site. Although a 4 star hotel there is no mini bar or in-room tea/coffee facilities. The 'coffee shop' has limited food available out of normal (Spanish) eating hours. Some check in staff had limited English (not a problem for us). Internet access fees were high (best to go into Burgos to an internet cafe).
Beatiful hotel, very nearby the cathedral.
Very helpful staff Car parking could be more convenient if there was a lift or escalator. A glass covered enclosed stairway and entrance would protect vistitors from wind and rain.
indoor swimming pool for relaxing. closeness to historic centre and easy to find
Excellent location in relation to the Cathedral and other principal sites. Public spaces were spacious and comfortable. Air conditioning in the room was less than effective.
Perfectly positioned, within walking distance of cathedral, shops and good bars.Garage parking on site ( underground ). Good sized bedrooms. Restaurant not open on sunday nights, disappointing, but good taps bars in town.
location is perfect and the underground carpark an added bonus
I was very disapointed about the service at bar/coffee shop
The staff were very helpful and friendly and most spoke good English. The hotel was very comfortable and close to the Cathedral and other places of interest.
the location is wonderful for touring-close to all the interesting places.the room is comfortable and cleean.the staff vey helpful and kind.breakfast was very good. parking is not convenient
Great hotel in the centre
The rooms are excellent, the staff very service oriented land friendly. It is easy to get the bags out of the car and into your room. We were perfectly happy. It would be better if the wifi Internet was free as we have found in most hotels during this trip.
Everything was functional and well planned. A full length mirror in the dressing room or bedroom.
Outstanding location in a beatiful building and convenient parking facility. Room was ample and comfortable
good breakfast and clean rooms tight parking space
The hotel was very modern and comfortable. The staff were delightful and the location in the centre of Burgos was perfect. Best of all one could cancel up to 1800 on the day of arrival. A big advantage when travelling through Europe in winter.
Fantastic hotel, good breakfast, fab location in a lovely city
The hotel was central and very easy to get to the centre We had problems with the door key and had to go down to reception every day to gain access to our room. On the last day of our stay the lock had to be changed which wasted us some time. We should have been offered another room earlier in our stay. The square sink in the bathroom was not easy to use as it would not fill with water for washing.
big and comfortable room, very nice modern decoration, good location no breakfast, expensive car park
Everything you would expect in a comfortable, well designed city hotel. The food, which we thought might be pricey, turned out to be very reasonable and of excellent quality. Nothing
Clean modern hotel in central location. Helpful staff, excellent value for money. Would definitely return Nothing
Clean, great location, good discount. Underground garage really useful, especially in rain. Nothing.
it is a lovely new hotel, nicely designed and very convenient to the town ( a 5 minute walk) no internet
clean hotel After driving a long time to hear by arrival the restaurant was closed during the weekend. Why not informed us. We arrived on sunday!!!
Very helpfull staff, clean and excellent locationto visit the city (100 m to the Cathedeal).
Loved the art theme of the hotel. Location was great - close to the Cathedral, that was our primary destination. Great breakfast. Nice to have the price be less than quoted. Hard to find. (We asked a guy for directions and he said "follow me" and took us directly to the door.)
was there only one night, very central, would come back again.
Low cost of meals and hotel We had to change room three times, carring on our luggages befora to have a cleen room. The first was used (peanut shels, used glasses), the second with 3 beds had not enough space to move in. No room staff to clean the room. Good reception staff.
Nice, clean, solid hotel ... ask for room 210 - it's a very big double! A little past its glory, needs an updated remodeling, kind of over-priced for how old n stuffy it can be. Hotel parking garage is tightest I have ever experienced in Europe - not for the faint-hearted!
Very well placed for old town while being easy to access by car without going into old town. Beautiful public rooms. V G value. Unacceptably high price of breakfast - went out to eat.
Location very close to Cathedral. Spacious and clean rooms. WiFi working 100%. Gave us a room near the elevator and we could hear it all night long! Not good! Room was a bit old...
all good no kettle
Great hotel and lovely location sound proofing between rooms was not good
The close proximity to all the attractions and the friendly staff.
The room they offered me was a 2 level double It was nicely decorated and it had eveything I needed. The floors were wood laminate as you enter the entertainment room (has sofa, chairs, desk, tv and closet) which was very nice. Then you go up the stairs to go to the second level which are quite nice. Other than this, it was a great hotel. The customer service was excellent. The woman at the front desk was extremely helpful with sorting my transportation out for the following day as well as showing me how to get around the city. The only thing not so great was the other units that have the stair case or laminate wood floors next to me or above was very noisy. So some people got in very late and woke me up a couple of times.
Staff was extremely friendly and helpful No bad comments
Very difficult to find the locvation of the hotel.Satellite navigation took us straight to the road but there are no signposts so took 1 hour to find.When we rang in the reception was not very helpful.
The room was very nice and the rate was excellent.
Superb location in old town of Burgos.Attentive staff. Excellent breakfast. Good room. Hard beds. Expensive parking.
design, space, cleanliness, comfort of the room hard to access by car, added parking fee
The junior suite was fantastic, very big and comfortable.
Superb hotel for visiting the city. Very quiet, in spite of being so central. Restaurant very good and the set menu good value for money. As others have said, it is not easy to find. The best thing to do is park outside the pedestrian area and then walk to the hotel.
very tasteful decorated both rooms and common parts, in the middle of the historical centre, availability of garage, a great experience. Also dinner (special menu) was exquisite. Prices of the restaurant are not cheap but you get a great value.
Wonderful location to explore the city Parking extremely difficult in unusually small spaces.
Central location No
Location is the only real feature that we liked; breakfast was better than most but not exceptional Absence of a Bar and snacks during the day and very late opening of the Restaurant after a very long journey, also the very high Dinner prices - we ate elsewhere.
The helpfulness of the staff, who kindly put on the fantastic buffet breakfast half an hour early because we had to leave the hotel at 7.30 a.m. Nothing was too much trouble and with the added bonus of a very comfortable room and a great location overlooking the cathedral our stay was perfect.
Easy access to the historic cathedral and city centre. Availability of hotel parking
Great location. Free internet access. Two separate buildings. Terrible coffee at breakfast.
Great quirky hotel. The decor was lovely especially in the restaurant. Staff were great. Good breakfast buffet with plenty of variety. The location could not be better opposite the cathedral.The restaurant was excellent if not cheap. Getting to it is not easy and the underground car park has very tight corners.
Room was facing the cathedral. You opened your window and there it was, right in front! Room was confortable,even luxurious, but without frills- but that was the idea, as formerly it was a convent. Good breakfast selection. Lovely free illustrated maps of the city from reception. Irritating reception staff,but that was probably just me. She did everything to be helpful. and knew her stuff.
Proximity to Centre of the town Room smelt a bit damp
Quiet and well control security. Without wifi / Internet access in the room.
The hotel is wonderfully located opposite Burgos's main attraction, the cathedral. It is also just a few minutes' walk from the heart of the old town with its tapas bars and restaurants. The style and decor of the hotel itself also fits splendidly with the mediaeval atmosphere and the area. I would certainly recommend it.
very constricted car park in hotel with little public parking available
A very pleasant hotel, very well situated. Parking reservation is of primordial importance.
The location was very good for sightseeing. There were cafes and restaurants nearby. The reception staff were helpful. RENFE station was moved to a new place in the winter of 08-09; the new one is very far away from the central of city and the hotel, so taxi was necessary to go to and from the station. No problem.
location, unfussy style
excellent location, car park on site, roomy address not recognised by satnav, had to phone and receptionist asked if I had GPS and said try this address..... breakfast a bit sparce, coffee stewed
the building was very nice, modern inside end classic outside, with a beautiful sight of the river
excellent location just few meters from the cathedral yet very quiet area, very spacious room, great design and bath amenities.
Very comfy pillows and the location could not be better
very nice hotel and room, great location. The free minibar was a very nice touch no complaints, a lovely visit
this hotel is located very near the cathedral and it's inner really cool with modern interia.
lovely decor and atmosphere, very friendly staff
Everything was perfect. The hotel is very convinient located in the city center. The room was spacious with a huge bathroom. Everything very clean and tidy.
Ideal location in centre of Burgos. Very friendly staff Noisy at night (especially Saturday) with partying in square outside - which is the downside of the ideal central location!
Returning to a good friendly hotel
The location was perfect for access to the Cathedral and local restaurants. The breakfast was very basic with little choice available
The location Whilst the main areas were charming the rooms were rather dated
very friendly and helpful staff
Stayed only one night,not long enough to make informed comments The noise outside the hotel,people yelling and drinking untill 5am!For this reason we stayed only one night,not the three booked.
I have marked the hotel down in comfort only because of the dreadful noise of drunken revellers from outside which, due to its central location, is likely to be an ongoing problem. We were awakened several times in the night. Otherwise an excellent, reasonably priced hotel. Only the noise from outside. Otherweise I could not fault it.
V.Good central location. Food V.good and value for money
Clean hotel with good location to historic Burgos whilst still being amongst friendly bars and nightlife
very central for the cathederal and historic area
Location was excellent. The room was comfortable, clean and quiet.The receptionist spoke a little English and was very helpful. The parking was too expensive. If a hotel has private parking charges should be waived (or greatly reduced) for paying guests.
The location is great, despite the area being in construction at the time of stay. Nevertheless, it is right in the city centre and close to all the main spots.
Excellent location. Just a bit off the city centre but still close enough to walk there in 5-10 minutes. The staff was very kind and helpful. Very quiet location with plenty of parking space in the area. The free wi-fi connection was excellent. I would stay there again. One of the room walls was a bit dirty, like someone had spelt chocolate milk on it and thus did not have a pleasant look. Some water and soap would do the trick I'm sure.
easy to find hotel with garrage and helpfull staf who spoke English plus very nice room.
Very comfortable and conveniently located, if more expensive than most places I stayed in Spain.
It was central and within easy access of the town centre. We arrived on a Sunday after a six hour journey and the cafe and restaurant were closed.
Good modern hotel Very close to main railway line - even with double glazing it was noticeable in evening and morning
Convenient and clean Noise from the trains is awful.
I liked the included Wi-Fi and breakfast. The beds were uncomfortable.
Modern hotel close to city centre. Most of the rooms have a nice view to the Burgos cathedral. Parking is almost impossible on the streets nearby, indoor parking is available for 12 euro per night. The garage is like a labyrinth.
I would like to say, that we were very content with our stay in hotel Husa Arlanzón. In Google maps is constantly hotel marked near railway station, this is no correct. No
Room, view no
We just needed to spend a night and it turned out it was a pretty fair choice. We didn't have any specially high expectations but didn't face any problem either.
It was suitable for my last night before starting the camino from Burgos and was comfortable.
Good location; good price due to bad marketing using activehotels.com commercial services; Hotel cleanness Very noisy; High level sound propagation from one room to the others, doesn’t allow privacy neither a quit environment around. Acceptance of booking to an inexistent service (room for 4 people impossible at this hotel, published at activehotels.com commercial page). Cancellation of this booking without announcing it to the customer (myself) created some confusion at the check in process, solved with professionalism but without sympathy by the staff.
The hotel is very comfortable and well-appointed. The rooms are spacious, with good bathrooms. The hotel has its own garage so parking is not a problem. The hotel is located quite a long way from the old and most interesting part of town. It takes at least 15 minutes to reach the sea front which adjoins the old town.
secure parking Bar did not open the hours printed.
Location for exploring the city and secure parking
Our room was perfectly located for visits to the city center. The cathedral was only a short walk away, and restaurants convenient. The facilities were spotless and the staff accomodating. Booking's directions into the city were easy to follow but once there we were given the wrong street destination and as a result we passed by the hotel a couple of times before we realized the error.
This was not the first time I had stayed at thise hotel and, as usual, the room was comfortable and secure garage was a plus. Food was fine too. On each occasion I have stayed at the hotel there appeareds to be a shortage of staff, particularly in relation to manning of the bar. Having to hunt someone to dispense a drink is not a strong selling point.
The quietness of the room, which was reasonably sized. The buffet breakfast was well presented with a good choice bof fare.
Fairly central position
We enjoyed our 2 night stay. Good sized modern room, quiet, close to City centre and cathedral. It provided all we ask for in a hotel
All the staff were helpful and pleasent
The Room is Spacious, The manager at the buffet breakfast is very friendly with smiles all the time.
Everything except from the noise from the huge contraption in the internal yard - unfortunately my room was overlooking this unsightly contraption!
Well modernised, useful facilities eg free internet ADSL connection in bedroom, good central location, helpful staff
very convenient to the cathedral and other central areas.
exploring around burgos, food drink , relexing . could of done with a swimming pool
Very well situated, friendly staff, clean room Walls pretty thin
Good location, good cable internet connection. A little old, no frigobar.
The room was of a good size and quiet; the staff were very professional.
The easy access ie 5 minutes walk to the old city center and all the resteraunts, bars etc.
Staff at the reception desk were very helpful. The hotel was comfortable and in a good location.
Everything was great, location of hotel is exceptionally good, the comfort of the hotel is excellent, the price is very reasonable, and best of all the staff is extremely friendly and helpful and speaks english
Friendliness of the hotel staff and the easy access to the centre of Burgos
Staff were helpful and friendly. Had to change rooms as window was broken, and both rooms were very out of the way with no view. Also were led to believe that the hotel had secure parking, but we had to walk several hundreds yards with our luggage to use a public carpark that hotel had arrangement with.
cute room. comfortable and quiet. they had free wired internet and it was very well located for seeing the city. i think it would have been nice to have a cheaper price for a single person staying in the room.
Car Parking facilities
Convenient location near the heart of the city and pleasant to walk out with near-by restaurants, shops and the Cathedral. The hotel is clean and comfortable and provides a good buffet breakfast The price and disturbance in the small hours from a noisy arrival of guests in the room next door. We have used the hotel for overnight stays in each of the last 4 years, but next year we will look for something less than 89.34euros for B&B and car parking.
The staff were very helpful and pleasant.The hotel was situated close to the main site seeing attractions and main shopping centre,well within walking distance.The main feature for me was being able to park the car at the hotel and forget about it until departure. No complaints.