Would you like to save as your currency permanently or for this visit only?
Helpfulness of staff
Shuttle to the airport - Flat Screen TV - Position very close to the Airport
Breakfast was amazing and dinner too Front desk personnel behavior was unbecoming of one clerk.
Room was nice, hallway outside room rough looking. Front desk was very hard to deal with. First key they gave me didn't work. Could not print my receipt in the morning, after 10 minutes I gave up and got on the bus to catch my flight. I asked how I could get it, and he said I had to get it from Kayak. Business hotels know they need to be able to do this.
everything was fine wifi in the room nearly non-existing. worked only in the bathoorm and only when sitting on the toilet. I mean, sure where else would you need wifi. No shuttle to terminal 2.
Everything was good.
Clean room, and the dinner we had was very good. We where early for check in they said it wood be a additional $40.00 plus euros. The night mag. said we could possibly check in at 1200. We talk to the next desk clerk, he said the same but check in was not till 1500 ? Then he said maybe 1300 ? I told him we are getting three different answers ? We also ate dinner there you wood think when you are patronizing a business you wood get some leeway. Then when we check out the manager said we owed them for breakfast $45.00 euros. I told her that it was included in the rate she said it did not show in there system I show her my hand written receipt she said that was not acceptable and we where out the door to get our plain. Then the shuttle driver drop off the other guest and told us that he normally only drop off at one spot but wood take to are correct gate that is at same airport ?
Very good facilities and comfortable rooms The final bill was wrong, with an additional charge that should not have been there. I did not notice this until after I had left the hotel, but this increased the cost by 30 euro. Whether this was a genuine mistake or not is the question, and makes be doubt whether I would use this hotel again.
Great value for money and shuttle to airport excellent.
The location and proximity to the airport and the shuttle service to and from the terminal. The internet service was confusing and expense and didn't work properly. Just offer free internet access to guests of the hotel like they do in the U.S. Are you really making that much money off your charges for the internet.
the beds were wonderful and the shuttle was very convenient. Breakfast at 20 Euros is too much.
The hotels proximity to the airport Lack of parking
Close too airport, and transport to airport from Hotel. Staff was kindly. Breakfast excellent.
Staff were very helpful arranging an early return to the airport via their shuttle bus, nothing was too much trouble for them.
Very huge room given, classy settings, comfortable bed, trendy modern design, bathroom size is big!!! Very limited seats for shuttle service. The hotel can accomodate 300 rooms, but the shuttle service (every 1/2 hour) can only carry maximum 6 passangers!! Forced to take taxi from airport to hotel (cost 25 euros) and hard to reserve seats from hotel to airport, all fully booked! Very disappointed with the shuttle service. Also, hotel was quite far from airport (about 10 mins taxi ride).
The quality of the room, spacious, quiet, large and comfortable bed. Excellent and generous breeakfast buffet. We only booked one night. If we had known how well we would feel, we would have stayed the complete 3 nights week end (seriously !)
Departing. Your web site specifically stated 30 minutes of free use of lobby computer. this is not true. when shown info on web site front desk personnel told me to take it up with you directly. they demanded 5 euros for 15 minutes use of computer terminal. front desk staff was absolutely rude. wouldn't recommend this hotel to anyone.
comfort of room, availability of computers and restaurant
The staff at the restaurant was very nice and appologetic for the exceedingly high prices for wines by the glass (which they pointed out to me without me saying anything). The room was not clean with dirt on the floor, hair in the sink and bathtub, and stain on some of the furniture. The restaurant was very pricy, particularly the wine (with onl;y German and Spanish wines offered).
Clean, quiet, airconditioning worked, easy access from airport with free transportation, and 4 internet terminals in the lobby. Hotel had a restaurant and there was a pizza place, McDonalds and small grocery store within 2 blocks of hotel.
It's Location - near to airport and near to Motorway Limited food choice for dinner
Layout of room. Quiet service. Price of breakfast and no alternate to large buffet breakfast
Everything was great, very friendly staff and great food My Mom and I had to leave at 5:15 am for the airport. Since we were on vacation we had plenty of luggage. When we got ready to leave I carried all of the luggage to the elevator and tyo my surprise the elevator was shut down. I had to carry all of the luggage from the second floor by myself. I guess I felt for what I paid for the 9 days they could have made some sort of arrangement.
Convenient for airport and motorways. Swimming pool. Excellent restaurant. Pleasant and quiet town centre location.
The hotel was clean and spacious. I really enjoyed it. The staff was great too.
Location No air conditioning. No safety deposit box. Yet classed as 4 star.
Comfortable bed, good breakfast. In the centre of town, close to shops etc. Good prices in restaurant, especially lunchtime.
It was close to several good restaurants and a nice shopping area. The hotel did offer wireless internet, but did not have a business center with a PC for use by travelers who did not have their own laptops.
The price is too high!
* Location - Centrally located on the main street with lots to do w/i walking distance * Staff - Extremely helpful front desk * Value for the money
Silent place, in the middle of centre of Gross Gerau, quite close to Darmstatd and Frankfurt by car Breakfast untill 10a.m. only
We were offered a spacious room and the restaurant food was excellent.
Location in the small town. Yes, since I will stay with you again prior to my trip to South Africa and upon my return will spend an additional 2 nights at your hotel, I wanted to store a small suitcase, but was denied such minor convenience.
Good breakfast No free wireless internet, though listed
The very friendly atmosphere and the very good service at the bar/restaurant although i arrived there well after 22.00 hours.
The reception area is well kept. Breakfast is included. Nice Breakfast choices. Hallway carpet is dirty. Room has stale smell. Toilet, bath tub tiles shower curtain and sink are dirty.
Proximity to airport, had a sauna and pool, fairly good price. Not many restaurants around.
Fantastic restaurant, quality dinners, good breakfasts. Dirty soft drink spill (coke?) down wall next to bed. Reported to reception staff who appeared to have little interest. Doubt if problem was corrected. Walls in bathroom full of dirty marks.
Facilities were clean and modern and everything was in good condition. The airport shuttle was a disappointment. The bus ran infrequently leaving many of us to wait a long time outside the airport. After a long flight, the last thing you want is to wait for a shuttle bus. The bus was over crowded and noisy, and not all passengers were for the hotel. Lastly, the bus broke down on the way to the hotel, causing further delay.
lovely breakfast, pool, attractive facilities, easy Internet access. Delicious house wine for dinner. either the batteries had worn out or I could not figure out how to use the TV remote.
Clean & nice Nothing
Clean, comfortable, excellent breakfast. Would definitely choose Mercure again. It's further away from the airport than you might think. They have a shuttle running regularly, but it takes about 15 minutes.
The hotels location was great, close to Frankfurt city and the airport. The staff in the bar and restaurant part were excellent. The beds were uncomfortable, the room was unbearably hot (and you couldn't open the windows because they were blocking out the sound of the airport), and the staff at reception were not the friendliest of people.
Clean, efficient staff, close to the airport & a shittle service, very good place for an overnight between flights Shuttle bus doesn't bring you to the door but stops about a 100 meters from the entrance, you get wet if it rains
Free WLAN and freshly squeezed Orange Juice No bar, no restaurant, reception closes at 10pm, staff not friendly
the staff;location;excellent breakfast
Very friendly atmosphere. A nice family run business. Very quiet location close to trains only 20 minutes out of Frankfurt central station. The front door is not always open, so if you plan to arrive early let them know in advance.
Internet is free and work well, free parking as well. Sauna and swimming pool OK. Arriving Sunday afternoon they inform that the restaurant was closed. They provide info where to go, 10 min walking.
Our room was large and quite comfortable. They have convient on-site parking. It is 500 m from a S-Bahn stop and it is two stops to the Frankfurt Hauptbahnhof. There is a easy back road to the Frankfurt Airport and it takes 20 minutes to the car rental drop off in Terminal 1 with only one traffic light en route. Breakfast buffet was very good. Clientel seemed to be German businessmen. Nothing in particular besides one always wishes that the breakfast was free. I wouldn't hesitate staying here again if I had a rental car and I wanted to get to the Frankfurt Airport for a morning flight. Ours was at 1120 hrs.
It was a buisness trip and I visited an exgibition and met friends.
The location and value is excellent if you have a car and are flying out of FRA. Breakfast was very good and the pool and exercise facilities were a nice touch.
The boss jack is a wonderful person, and friendly.
Quiet , close to airport / train station
The ability to park our car, although the parking was tight. Easy access to the bus and train for a trip to downtown Frankfurt.
The staff was very responsive, efficient and polite. The accommodations were small but the design of the rooms and bathrooms made great use of the space. It was a bit noisy in our room facing the highway, but otherwise it was all we could have asked for. It was a noisy in our room facing the highway.
The staff was great!!! It was very comfortable and affordable. The breakfast was ok
near airport parking charge, Wifi only at public area
If you need an overnight in Frankfurt! This is the place!
good value. there is no wifi in rooms. had to bring laptop to lobby which is noisy and inconvenient. I would have paid extra 5 or 8 euros. also the online ad for the hotel is misleading. the only wifi is in lobby.
Great location and low room rates. Wish there were more hot options for breakfast.
The functionality of the Hotel, Close to Airport, Quick Check in/ out, etc..Hotel staff frendly, etc.. As usual with Holiday Inn.
The price is amazing, close to the airport Easily accessible, right off the highway Easy driving to other parts of the area (Frankfurt City, Mainz, Wiesbaden, Darmstadt, Worms) Wonderful breakfast included English-speaking staff Airport shuttle available Late-night check-in Quiet Air conditioning Frankfurt tourist info available Pleasant campground and scenic lake across the street Amazing italian restaurant down the road in campground - best calzone ever! Only a few half-complaints: *Free wi-fi only available on two devices per room (regardless of people). It was inconvenient, but in other cities there is NO free wi-fi, so looking back, this was actually the best deal! *Was given a smoking room (I was not prompted at booking, or I missed it - please remember to specify!) but this was remedied as soon as another room was available. *Slow elevators
Clean, smallish, serviceable rooms. Certainly standard size for Europe. Convenient to airport, two great restaurants just across the street, reliable shuttle service, excellent German breakfast. This place is so much better than the overpriced hotels located at the airport. Stayed here many times in the past; will stay here again.
confort and shuttle between the airport and the hotel nothing
Great value for the money No coffee shop or a place in the hotel for a meal you have to go for a walk if you want a meal
Hotel was clean and near Airport with Reliable Shuttle. Front Desk was helpful. Restaurant was a little expensive, but food was good.
Efficient, punctual, frequent, and free airport-hotel-airport transfers.Cleanliness of room. In terms of price, still very close to the airport (4-5 minutes) in a quiet area. This is a two-star hotel - but is comfortable, clean, and efficient. Good breakfast at standard rates.
Relaxing atmosphere and an excellent buffet breakfast
The location is great if you want value and an easy connection to the airport. There are few restaurants close. Some are about 1k away...
Most of it was fine. We made a reservation for an early shuttle but were told that if we missed it there would not be any problem taking the next one. Therefore, instead of rushing in the morning we decided to take our time and wait for the next one. However, once we were in the reception we were told that there were no available spots for 2 hours so we had to take a taxi to the airport spending €20.
Everybody was very nice, and especially the barkeeper I had a good night.
Proximity to Frankfurt Airport.
The privacy was great after hostel living for a month. Very clean hotel, nice and helpful staff, polite cleaning people. Expensive breakfast
Very nice rooms. Very clean. Easy to get to Frankfurt city using free shuttle bus to airport and then the S bahn. Good location near the airport in a quiet neighbourhood. Eur 10 extra for breakfast! OK this did include "free" wifi but nowadays wifi should be included as standard anyway.
comfortable, convenient, excellent shuttle service, pleasant staff, very nice breakfast. Couldn't have asked for more for a one night stay.
I was not expecting too much, because I just want to spend the night there for relax before my next flight early in the morning after almost a day driving a car from Swiss. The fact, it was far above my expectation.
The front desk staff and the restaurant staff were very good. They gave me a cart for my luggage. No electrical outlet near desk in room. Had to use my computer on bed. Lighting in room was very dim. It drove me crazy at night when I was trying to pack my big bag. They have a computer in the lobby but it is not connected to a printer. You have to send your printing job to their email address. The desk clerk doesn't receive it. Some other person in the hotel has to read it (not private) and then send it to the desk clerk. It takes more than an hour, if you are lucky. They do not have Office 2007, only earlier version. Can't print boarding passes because they require a direct link to a printer. Hall light switch was hard to find when getting off the elevator. IT and electrical need major improvements. Also, walls are thin between rooms.
Good restaurant with friendly staff. OK for an overnight stop. Impersonal atmosphere. Isolated location.
Beautiful hotel in best location in Weiterstadt. Very friendly hotel manager who went to great lengths to ensure that I had a satisfatory stay. Spotlessly clean hotel and nice and quiet at night. I travel frequently on business and can honestly say this is one of the best hotels I have ever stayed in.
Everything was perfect: the room, the services, the staff was really kind! And it was valuable that there were smokers-rooms! I think breakfast could be a liitle bit better!
Great staff and food; room was great NO
Hotel only 5 min walk from train station. Clean, comfortable room with fridge/mini bar. Good continental breakfast to start the day. Staff very friendly & helpful-we emailed them in advance to arrange taxis for us. Well worth the money for the price we paid.
1) Quiet location. 2) The Breakfast: great selection of sausages from their own butcher shop.
Very friendly people
For it's price of 60 euro pro night for 2 persons incl breakfast it was a good hotel. Clean room and good beds. Metzgerei (Butchery) under the hotel so the smell of meat and noise in the room..
A lovely, clean and friendly hotel. A very good breakfast. Parking available Unfortunately there was a mix up with picking up the key to our room, but this was the fault of another guest. Perhaps it would have been useful to have an out of hours contact number which we could have contacted to report the problem. It turned out that the front door bell would have alerted the manager, but we weren't aware of that at the time. The online booking summary said that we had to check out at 7am! That was a mistake by the booking service. On our second visit, we had a more leisurely start to the day!
Friendly reception. Very clean. Swimming pool + hot-tub / sauna facilities (advise reception if you want to use them!). Very good fresh breakfast Car park entry and exit is tight for larger cars.
The personal service we received from the staff. They were very helpful. Good and nourishing breakfast. We enjoyd the pool as if was 35 degrees when we were there! There was not internet access in the hotel at all. Had to go down town to an intenet cafe. No safety boxes in room. Had to ask reception everytime we wanted to get our money out.
The staff was wonderful, in both hotel and cafe. The room was immaculate and included air conditioning - hugely valuable in the hottest July in 150 years in Germany.
Outstanding personal attention and service from the manager and all staff. Close to ESOC (European Space Operations Centre) combined with the advantages of a small family-owned hotel with charming European/German character
The facilities were fine as can be expected in most German hotels. There was a frequent tramline service right in front of the hotel which took us straight to the heart of Darmstadt. Breakfast was ample with friendly staff.
The staff was very accomodating and the backery was wonderful
pleasant staff, free internet, great breakfast included, excellent pastry
Very clean place and great stuff! They even allowed me to check in earlier for no extra fee. The location is great if you are in and out of the airport. Otherwise you will have to walk for a good 20 minutes to the nearest train station. The rooms are not the biggest, but for the money I paid it is more than enough.
the room, the breakfast was excellent and the staff was really nice. i do like every thing in this hotel, there was nothing that i dislike it.
Clean Bathroom Staff were unfriendly
It was a short stay, nice facilities and friendly staff. Trying to find the hotel, it was a nightmare.
Not much, the staff and rooms were fine. The area was bad, no where to eat and stuck off the road in the middle of a commercial office park. Though they state being close to the airport, it is still a 35 Euro ride.
Reasonable price, free parking place, free WiFi
in nice little Village.. Nearby Mongolian Chinese restaurant excellent and reasonably priced superb buffet. German hotels don't seem to offer tea and coffee in rooms - we miss this.
room is clean, beds comfortable, breakfast is okay compare to our other Euro hotels during our trip, not as good as others. it claims as close to airport but no shuttle service from airport or public transportation to the hotel. The taxi driver charged us 35 Euro, and the shuttle from hotel to airport is not free, we paid 20Euro. Also the room is not very comfortable because no air condition in July.
Well equipped hotel. Good upkeep. It would help to have coffee making facility and a safe in the room. Also free access to wired internet would have helped.
Clean spacious room, friendly staff, good freakfast buffet, shuttle service to messe, free use of Internet
Fast getting to/from the airport. iT is much better then the big chain hotel of the same budget and much valuble. The lack of food sorce, not even a sandwich/snack machine. the lack of airport service.
The ad is misleading--it is NOT near the airport---
This hotel is really much better than the reviews. Friendly staff, excellent breakfast, nice rooms. The location is what it is, 30 minutes from Frankfurt. The town is pretty nice. Wireless internet doesn't work.
Free wifi, English was spoken, rooms were nice,beds comfortable and place was quiet. Breakfast was good location was out of the way. too far from Frankfurt. Was not clear on how to call the shuttle from the airport.
easy access to the motorway the hotel staff was not very friendly
I liked the quiet. The menu allowed for choice and the food was good. The staff was friendly. For people in transit/overnighting it would be good to have the shuttle information (call ahead to reserve, cost etc.) clearly marked or available on the site used for booking ...
Very helpful and friendly staff, silent and very modern clean rooms
The room was spacious and clean. Hotel staff was polite and breakfast was good. More suitable for travellers who are driving.
Very large rooms
Awesome room! Lots of space! And the shower was like a fire hose.
the breackfast Not located at the airport
Simple, cheap, clean and very comfortable. Tram near-by.
Good price, good restaurant, good breakfast Pay tv did not work, uncomfortable pillows, very noisy road outside room. They tried to charge me an extra 100 Euros when I was checking out, but I showed my web reservation and I had a different price.
Such a price should includ breakfast. We had to leave very early before breakfast is served. The hotel wanted 12 Euro per cup of coffee in the morning (calling it breakfast)...
everything was perfect
Excellent quality for price. we used the hotel passing through Europe by car.
Service and restaurant
This hotel was comfortable and the staff very pleasant. We had to access the internet in the lobby (they were in the process of providing internet in the rooms), but they made every effort to make sure that we were comfortable.
Friendly statt, good price. There is not adequate parking at the hotel. We had to park down the street in the TOOM market parking lot. No A/C so morning noisy with traffic intersection and Autobahn near hotel.
Pleasant staff Free wifi in the lobby only
We made a reservation of non-smoking room. When we arrived at 23-00 we found that room was nor ready absolutely. They changed the room however finally we got a smoking room-
Big breakfast, good service and peaceful place. The room is too small, do not have toothpaste and brush. Wi-fi should be free
no bar no restaurant.How could i get internet at a tiny cafe down the road and not in the hotel...at Euro 180 per night, someone's joking!
It was efficient and quiet. The breakfast was good and the building pleasant.
the fact they spoke english Cab Driver took me to the wrong Hotel
Everything is quite well organised. There is a personal touch by the staff. They are always eager to help you and make your stay as comofrtable as possible. Nothing in particular.
Staff was very helpful. Rooms and bathrooms were very nice size and clean No free wireless internet
free internet no
it was very close to the airport. the breakfast was very good. coffee and tea in the room.
The staff was very helpful. The cab driver has guided me properly to search for the check-in counters in the international Airport. The loneliness in the hotel when I checked-in made me a bit scarry. They have to improve breakfast. Moreover the location of the Hotel is in the Industrial Area, hence difficult to move around.
This was our second stay at this hotel. They have an excellent breakfast and are a good value. Great for a night or two between flights and if you have a car. Some confusion about shuttle bus service or lack there of. Hotel staff arranged for a bus to take us to the airport for 15eros. None from the airport although we asked many bus drivers, finally took a cab for 21 euros. Not for a long term stay. Only a few places to eat and nothing to see if your on foot,
We stayed at Airport Hotel Walldorf twice; the night we arrived in Germany and two weeks later on the night before we left. The staff was very friendly and accommodating especially since we had to leave at 5:30am to catch our international flight. Our rooms were nice, especially the one on our last stay. It was the best bed of our entire 2 week trip!
The price I chose was good, this would be the only thing I like best during my stay at the hotel. the location was a little bit far away from airport and train station.
Location was great, breakfast was excellent, room was very clean. Highly recomment this hotel.
This was a really nice Hotel, everything was good, the room, the food,the Price for everything was reasonable, the people was very friendly and helpful we would recommend this Hotel to our friends and when we come back to Frankfurt we would stay again at this Hotel
We have stayed at this hotel before, usually in the main building. This time we were assigned to the millhouse and were given an entire apartment. It was exquisite! I had to check with the hotel staff to make sure that we were in the right room. We like the location in the middle of a nature reserve. Even though it is close to the Franfurt airport, we were not disturbed by the airplanes. The staff spoke limited English. When we asked the woman in the morning if she could give us the password for the internet, she just responded, "No," and made no effort to find out the information. Also, when asked if she could tell us something about the hotel, she again, responded, "No." The breakfast was adequate, but the food was located in another room and not convenient to the few tables set up around the reception desk. When we have stayed there previously, we ate in one of the dining rooms. Also, I said that there were four people traveling in our party, but there were only tables set for two. The hostess just shrugged.
Very quiet, very clean, with a very helpful staff. The restaurant is outstanding, with very good food and service.
I came Back, Please see my review 30th April. Hotel was so good that i returned, what more can one say Room fan during the heat wave would have been nice, room was very hot.
Great location, picturesque setting. Smoke odor throughout hotel and in our room. The evening we stayed, we were placed directly adjacent to a party room where there was a wedding taking place - there was very loud music playing until 2 PM. After asking, we were offered an inferior room at the back of the hotel, which we declined. To his credit, the hotel manager did made an adjustment in our price -- but he was not apologetic, nor was he otherwise accommodating. By German standards, the breakfast was average (by U.S. standards it was very good). Please be reminded that (as indicated in hotel description) their is no internet service.
Spacious room Some noise at night (airport?, road?.)
In the middle of a forest but only a stone's throw to Frankfurt airport. Some good walks nearby. Excellent restaurant, Biergarten, plenty of parking. Very good value for location. A bit close to Frankfurt airport if you want to leave your windows open!
The hotel room was absolutely wonderful. We only planned on staying 1 night but was fortunate enough that our room was available for a second night.
I used it as a place to stay the night before leaving Europe, it is close to the Frankfurt Main airport. You have a choice of a first class restaurant or in the summer the classic German beer garden fare. Set in a nature preserve along a stream. Will use in the future. It is close to the flights for the airport, some jet noise. No internet service, but most of all, I only had one night there.
They have a beer garden with reasonable food and drinks and also "fine"dining" and you can walk in the woods around them.The price was good compared to alot of the airport hotels and it has personality that they don't. They lost our reservation but did have a room free and when we checked out the bill was 10 euros more so was glad we had our paperwork to get the better rate. The first room we were shown had no draperies and was right on the road by the reception so we wouldn't accept that one-seemed like the rest of the rooms did have drapes.It is not only under the runway but on a very busy-noisy road so unless you shut yourself in the room you will be disturbed.