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great staff and good location in southern france-town is a nice quiet departure from the rest of the area
The epitome of shabby chic chateaux, without being at all shabby. Delightful and helpful owners and staff, beautiful location. The room had a lovely ambience with great views over Cagnes-sur-Mer to the sea. I would have liked somewhere to sunbathe, but the two public terraces were perfect for a quiet read or drink.
The Hotel was right in the middle of a medievil town, a superb experience. Its a pity the restaurant on site was not operating, the street leading to the hotel is extemely narrow, I would reccomend parking nearby at the Place du Chateau and walk across but well worth the effort
Good service, nice people, good food, nice ambience, good location. The drive to and from............a nightmare. The road for 200m either side is a major challenge.
location lack of staff - no atmosphere - falls well short of past standards
Very charming, small and typical for France hotel. Almost no parking space
location was great,staff friendly, lovely views Don't try and drive to the hotel, very narrow streets.No longer a Relais and Chateau, they need to continue to invest in the hotel
very beautifull, very kindly staff, good position and confortable.
We enjoyed our stay very much. The view is wonderful. We had a good time.
Wonderful, wonderful medieval building with the friendliest staff. It felt like home, but a fairy tale one. Expensive breakfast, parking difficulties.
The hotel staff was very professional. The rooms were well equipped and clean.
I adored the quiet location...lovely spot close to the coast...but tucked away and private..the staff were wonderful.The food was just gorgeous..the room was lovely opening onto the pool..loved it
nice design slightly arrogant/inpersonal staff pretending to be french, but actually dutch!
Welcome from staff. Location. Outstanding food. Easy access to beach, airport and Nice/Cannes Couldn't fault a thing
superb family suite and friendly staff
I was at international miting in Nice, so I was not at hotel durin all day but in the evening it was beautiful no
Excellent option to stay in the region of Nice, for those who already own the car, the staff is very nice, hotel has good structure, comfort, cleanliness, good food
the relaxing moments at the nice pool / friendly staff / free internet and free parking / good restaurant / nice rooms
The cook, Martin, is very good. Nice rooms around the swimmingpool. Quality of service depends on which member of staff is on duty. Service can be very slow or very good.
The size of the room and access to swimming pool, very child friendly. The menu was not varied enough and overpriced
hotel staff helpful at all times. Incorrect room given on arrival but when pointed out changed us with a smile, Breakfast too expensive but cafe nearby very good and cheap.
Clean and new hotel. Room was very nice. Hotel location good - with the sea right in front of the hotel. Free parking and Wifi. Staff competent, if a little surly.
The staff is friendly and helpfull, always smiling :) The room sea view is just amazing, you can see the sea as first thing in the morning, straight from your bed. Modern and design room, the bathroom is just great, they have room service and the restaurant prepares really nice food.10 minutes far away from the Nice airport. Everything great, we will come back for sure.
Great place to stay, rooms very comfortable and modern, superb access to the beach and all cities around Hotel offers free parking spaces, but it happend we did not have place to park our car
Aéva is a very nice Hotel. The room are very cosy with a great view over the ocean. The staff are very nice and helpful. There where missing a mini bar.
Very helpful staff, wonderful view from our room, ultra modern bath, free parking. Near Nice, Monaco and Cannes for day trips.
The room is well-equiped and clean. The decoration is also beautiful Improvements: English-speaking staff and larger parking
Get the rooms with the ocean view. We were right on the beach. European small rooms, but unique decor and fixtures. Highly recommend.
Location very good - right across the road from the beach - good terrace and extremely helpful staff. St Llorent a lively bar/restaurant area an easy walk from the hotel. Be aware, if you are booking this hotel because of it's location to Nice and think you can get there easily by Taxi because it's only 7-8 miles away you will be fleeced by taxi companies. We were quoted 100+euro's for a round trip! a 1.5 mile trip to the nearby St Llorent still cost 25 euro one way (needless to say we walked back!). Breakfast was expensive for what it was (no self service, so you get 1 croissant,1 pastry etc)
Staff is very friendly, breakfast was excellent, hotel in general (colours, furniture...) Room for breakfast is too small for so many people
proximity to local transportation international channels size of room was too small even for one person extremely loud at night rude employees!
Location No parking facilities offered to guests, however there is a public parking with preferred rates overnight
The availability and efficiency of the staff. The quality of the infra-structure, atmosphere of the hotel and its location. The room bathroom could be equipped with more towel hangers. During breakfast it would be best if the service staff would not start cleaning the room (washing the chairs, etc.) while people are finishing their meal. It disturbs a bit the breakfast experience.
We got a good deal for the 'Privileged room' and we were given an upgrade to the next level as it was out of season and they had the ability to offer it to us. Was great to have a large room for a few days. Close to the beach and loads of shopping, restaurants, cafes and the stop for the hop on hop off tour bus. They had all the flyers of tourist things at the counter. Wifi was good. No TV reception for english channels.
Near to the City, clean room Room was very smal
I enjoyed the fact that the hotel was very central with easy access to buses and trains.
Great location, very close to the Messena Place and the old town. Restaurants close by. Rooms are a decent size as far as French hotels go and for once the air conditioning actually worked. Staff spoke English and were helpful. We were only at the hotel for a quick overnight stay and didn't arrive until 9:30 pm so we didnt spend a long time in the hotel. Had breakfast in a cafe in the market.
We were made very welcome and the Hotel was very well placed for the park and shopping. The view was hardly inspiring.
Location was good and hotel's decor fun and kitschy. Small room.
Location was excellent I wouldn't say it was 4 star. It was very basic and tatty in parts.
convenient location, not too noisy
Wonderful wonderful staff and location location location. The rooms were well appointed and in a style that suited the hotel. The balcony was a great place to get a lovely view of the sea. The rooms were larger then most European hotel rooms and air conditioned which made it very comfortable in the August heat. The public areas and dining rooms were very comfortable and charming. Good business center with easy access. The carpet in the halls made it hard to move luggage around and did not fit the period and style of the hotel. Some of the art didn't suit the hotel ambiance. The carpet in our room was very worn and old. The bathroom had chipped sharp tiles and had not been updated which was a little disappointing for the price point. We were also disappointed that no one informed of the beach facilities available.
Perfect location, nice sea views, really interesting interiors. Some service points, at the reseption and consierge points.
Bad brekfast? bad plage, bad service, wery high preis - but only in this year
the interior of the hotel is exelent, very historical! The restoran is also very doog! Service of the reception and also reception manager was full boor. We planed to stay 21 day- and changed the hotel to another one on the 2 day of our stay!!!
Historic building, beautiful lobby Rooms definitely need refurbishment
The ambiance was nice- classic old style .The rooms were big and the view spectacular. Unfortunately the bath tub drain cover was not working so it required a nail file to remove the cover to drain the tub.This was repeated every day of our stay without the staff fixing it! The room was not cleaned on returning in the afternoon and we were told by reception that we had to call for cleaning !The wall tiles had black mould which Is really unacceptable in a hotel of this class.also,our room had chipped paint around doors and peeling wallpaper trim.All in all,This hotel needs revamping.On the plus side, the location is the best in Nice. The staff were very poor in responding to complaints - no apologies ever.My room smelled of mould ,to discover next day that there was a furnace type room opening into my closet,which did not have a door.On complaining ,I was given an excuse instead of an apology. Also,after staying 3 days,I was stopped by a security doorman on entering the lobby ,to question me if I was staying at the hotel. Very very upsetting and again ,after telling him yes ,no apology. Good staff should know the guests and be carful before causing an embarrassing moment. The service at breakfast was very poor and the buffet layout difficult to manage due to the tightness of the restaurant.
Very helpful staff; they even said "Have a nice stay" in my language that was amazing! Excellent localtion; place full of arts. You have a feeling that you stay in a museum but you really like it! Just spledid! Nothing, just perfect place.
Good taste and comfort all over + restaurant Chatecler - the best I ever experienced food/wines and ambiance. Nope.
our room was facing the mediterrania, so beautiful. it is so close to restaurants in town and shopping.loved going to the casino after dinner. it was so clean and spacious (our room).
staff, service, breakfast, location - excellent, by the sea, good shopping, easy to get to railway station, old city, shopping streets by walk
convenience to activities and shopping Bedroom carpets not properly hoovered,air con.not perceptily effective.
Over all a great experience since arrival, very good complementary high speed wireless internet , great breakfast and wonderful bath and shower along with quality interior, worth every cent.
Friendliness and courtesy of staff None
Large spacious room, robes, slippers, fabulous bath There was no blackout curtain... Luckily I brought an eye mask!
The majority of your staff could speak english very well. and they were always very friendly and professional particularily Olivier the concierge
Wonderful hotel. Excellent quality and service. Centrally located.
Firstly the location was fantastic, 10mins from the airport and 10 min walk from the old town.Our room was beautiful and big with a big balcony over looking the sea. Could'nt fault it.
Location close to the sea front The Pool was very small and the sunning area was very small and could only take a small number of sunbathers - we had to instead use the private beach which cost 34 Euros
It was right on the beach front and a short walk to the two tour buses for Nice. The staff was very friendly, spoke many languages besides French, room service was excellent and very pleasant. No
The staff was polite, funny and spoke perfect English. The manager worked like crazy to help out at the breakfast. We were impressed. The rooms! They're fine but there was absolutely no where to put anything. Our room had one lawn chair. It was weird. It all feels a little too Miami Vice with the colors. Felt slightly Miami-ish/Golden Girls. Bottom floor was noisy with window open.
small bathroom without practical furniture!
Staff were friendly, the room was spacious and the location was perfect.
Great location on the promenade des anglais. Offers a discount to the private beach in front of it (20 eur vs 28). Clean. Rooms facing Water havw a breathtaking romantic view. Walking distance to all of the attractions in Nice. Velo bleu (bicyle rental) has stations very close to it. Rooms are somewhat expensive. Private beach access not included. No free shuttle to and from airport (but #98 bus stops right in front of it and goes between airport and the Promenade for 6 euros).
I like the location the staff very not helpful at all ,had to ask 5 times at breakfast for hot water in order to have tea
Location The noise from the road in a sea view room The breakfast far too expensive
Renovated rooms on the 5th floor are fabulous, soundproofing is great. Location is excellent, staff is well trained and friendly.
The hotel staff were very nice and provided lots of advice on how to move around, what to visit etc. Room was very clean. There is no carpet and it is all white tile which made it look very bright and clean. The sea view and sunrise in the morning is worth every penny spent. Compared to many of the hotels we visited in France this was the best overall experience.
The hotel is in a superb position on the seafront, the staff are extremely courteous and efficient. Furnished very well in a beautiful French style and very clean.
Nice place, nice staff
Staff most helpful
Overall style of the hotel and its superb location No parking - in a very busy and complex town
Staff was really friendly
Very accomodating, not too big and felt personal. The service is exceptional and the spa is a must-do.
Food and Hotel were gorgeous. WiFi 7E for 30 mins in reception! No WiFi in bedrooms. Should be free in bedrooms.
the roses all around the place no service after 12 a.m. :(
Great location. Friendly staff. great room. All extars very expensive - eg breakfast or to have a drink in the bar (22 euros for one cognac !)
Beautiful design, good location for shopping The air conditioner didn't work well, it was very hot when we arrived at evening time. I called the reception two times, they promised to come and do something but they didn't, so we suffered the very hot room even in autumn time, +17 degree outside. They only fix it in the next morning.
The hotel seems over-rated. It gives you the feeling of being old or overused or at least not well taken care of. Beyond the intention of design...some of the fittings seem...cheap... Plus, the idea of having the bathtub in the room could be special, but it is not practical. The lights are also not thought in a practical way...
great hotel ,great design , nothing
The Incredible architecture, fantastic staff and superb rooms.
Beautiful hotel, good location, very friendly and efficient staff. The hydrotherapy pool is lovely
Nice adjacent restaurant. Clean room with an bit odd, but original, design. Clearly visible that the hotel was renovated last year. Noise level in the room was a bit high due to the busy road outside.
You can hear everything in the corridor. not good service at all. horrible breakfast
We found the hotel pleasant and ideal for all amenities and travel on the Cote d Azur.
Location is terrific. Staff helpful. Value for money. Restaurant downstairs is great.
Friendly and helpful staff
the room had a sea view and it was very big and comfort non
Clean bright room,good view of sea front.Well soundproofed from noise of traffic.Good breakfast served in room.Comfortable bed.Car park.Fridge and safe in room No tea or coffee making facilities in room
simplicity, friendly look, breakfast in room at the terrace not really
Very accurate representation online. Convenient location across from the beach and near shops and restaurants. Very lovely staff, all of them! Would've liked a beach view, but the room was good sized and CLEAN. The mini-fridge and daily bottles of water were greatly appreciated! Breakfast every morning was good and excellently priced. No complaints on my end though my husband would've liked meat, ha!
modern, clean and centrally situated .
The staff were very friendly and helpful, the room was as advertised very comfortable and spacious with a beautiful view we will definately go back there.
very helpful and friendly staff
The balcony, the location, the nice people, the restaurant The bathroom, which was falling apart with defect shower door and clogged drain
room, staff, ease of travel, walk along beach, travel on train to Monaco/Monte Carlo, easy access to airport, lovely meal and drink at hotel restaurant, very good slice of real french life at the town and market, great walk to old town and fantastic views from the top, delicious pizza and super wine No place to put soap in the shower if you can call that a problem!
The hotel was clean and the staff were very helpful and friendly.when we complained about lack of coat hangers and a mirror when we returned they had been provided. The facilities for cooking are too basic. There is nowhere to prepare food or eat it. The wardrobe and clothes storage facilities are not large enough.The hotel does not make the best use of its location or facilities. Information provided in room poor.
Big room with cooking facilities, quiet setting
The staff were very welcoming & courteous. The room was clean, modern & had great facilities (incl. excellent air con). Also great location for beach.
The hotel is really well situated, very close to the beach, and in a very charming small city. Rooms very modern and clean. Kitchenette is practical. We had a very nice small terrace with sea view. Avea Hotel (first building on the main street) and Appart'e Hotel (just behind Avea) belong to same owner. Avea Hotel has a nice terrace restaurant and bar. Our room was quiet small, and the wardrobe really tiny (kitchenette was bigger than the wardrobe!). No elevator so we had to carry our luggage from the very narrow stairs. The breakfast was good but everything was sweet, a piece of cheese or ham would not hurt.
We requested a superior/ suite, and rec'd one, 1 floor up from ground, with a Sea View, room #21. This room had one longish/narrow side balcony, with small table and 2 chairs, reached by 2 sliding doors - off both the living and bedroom areas. Living area also had 3 large front facing windows which opened. Clean, comfortable, AC,little frig, microwave, pot boiler, dishes. Nice decor, couch. Our living area was missing a lamp/lighting of any kind, and light over closet in living area was also out. (Note, this was not reported by us until check out) Also, lovely drapes were a problem in bedroom area, as it was impossible to cross between the sliding door and bed without getting tangled up in them. No elevator, narrow stairs without railings could/would be problem for those traveling with small children/large- heavy luggage/ or disabilities. Also, trendy round window in shower area has clear glass, not fogged. Closely facing an apartment building across the street, this ''bothered'' me enough to through a towel over it.
Generally good hotel, clean and modern decor Reception could not put an external call through to my room...
The staff is very kind and pleasant. The rooms nicely furnished and clean. There was a problem with the room, a moldy smell was coming from the air conditioning vent. We asked for another room, but it was high season so the hotel was booked. After two nights we were moved to the adjacent Aeva hotel owned by the same owner.
Great staff, very helpful. Good location, easy to access town and neighbouring restaurants. Air conditioning great, carpark. None really
We had the superior room for 7 nights and it was a comfortable staying. The room and the toilet were comfortable, our room had also a nice terrasse (don't expect much from the view). The hotel has a parking, which is a good point even though in the nearby of the hotel parking it is often available. The staff is very kind and cooperative. This is a very good location if you're looking for a good quality/price ratio but don't expect a luxury location. The rooms don't have refrigerator so if you want water you need to ask the reception in advance. We wouldn't reccomend breakfast as it is a bit expensive and in the nearby of the hotel there are a lot of good bar and patisserie. Though the hotel is not far from the seaside still it is not facing the sea and I don't think there's any chance you'll be able to watch the sea from any of the hotel's room.
The comfortable bed and size of the balcony The bath was small
Great hotel and nice host!
Very quiet - good bedding - nice staff - excellent location - air conditionning.
Comfortable, friendly,family run hotel None
WE were only there over night but it was very comfortable room, good views from balcony in the morning and the owners were very helpful
Free Wi fi
The location is very near to the Cagne Sur Mer train station. There is free wifi in the room which is convenient. The facility is poor. The bath room doesn't have a shower curtain, and we couldn't find a hair dryer there, so I have to sleep with my hair wet. And the staff are friendly but don't speak English.
personal attention given by the hotel owners themselves, felt very safe.
The hotel is beautiful, the staff incredibly attentive, courteous and helpful. We were made to feel like nothing was too much trouble. The buffet breakfast was one of the best I can remember having. The only small complaint is that the room had shutters, but the bathroom windows didn't, and the door between the bathroom and bedroom was glass fronted, so it got very light in the room in the early morning. The amazing view from the balcony made up for that though!
Luxury hotel with all facilities. Easy to reach, excellent central location. Beautiful herb and vegetable gardens. Hotel staff is not up to the level of the facilities. We were greeted in English, but the girl concerned could not answer any questions in that language. Upon arrival we were told that we could not have dinner in the hotel restaurant because it was fully booked; looking cross and disappointed for a few minutes resulted in a magic cancellation out of thin air, so that we could have dinner after all. Having told the head waiter at the start of dinner that one of us was a vegetarian, we had nevertheless meat or fish dishes brought to our table five times. As a whole, the hotel and restaurant are overpriced.
The style and unhurried existence in such a beautifully appointed hotel with such excellent food and attention. Well there are two things. The "piped" music all day every day is irritating and not at all what you would expect. Gentle, varied classical would make a great improvement. Secondly, when we checked in at 2pm there was a dirty breakast tray outside out room which was still there the next morning. That is just not good enough.
Serene place, comfortable rooms. The hotel is near a train track. You can hear the trains go by. The best rooms are away from the street and the train tracks.
excellent venue. we enjoyed our stay.
The design, landscape and setting of Le Mas De Pierre is definitely beautiful. The staff are very professional and diligent. The restaurant is very high quality and a great dining experience.
Nice poolarea. Beutiful surroundings. Good brekfast. Not a familyplace. Very basic gym.
Beautiful hotel great location lovely rooms variable service, seemed short of staff, on night we arrived took 30 mins to get drink in bar and no luggage porter. One day room not cleaned until 2 30 when we wanted to get back in it and then no towels left, no shower cap for 5 days
Hotel is spacious and peaceful, a perfect place to relax! Staff speaks good english and very helpful! Room (in particular the bathroom) needs a bit of updating, wall in the bathroom has mould and shower door can't be closed properly.
Staffs are all very kind. Good location to the old town. Tasty foods. Nice room. Nothing.
Room and sea view was excellent. Both the breakfast outside seating and to a lesser extend the roof top restaurant were extremely unhealthy. the breakfast outside area has many dozens of pigeons everywhere, tables, sunbrellas and outer walls were full of pigeons.
Standard of service. Having to pay for sun lounger.
Room facilities was excellent, the pool area was lovely and the room service was very good. Two out of three concierge staff weren't particularly friendly, while one of them was excellent.
roof top swimming pool,serviced very well by public bus service,complimentary bus service offered by hotel,opposite beach double beds do not exist,have to request that two singles be made up as double.,use of beds at rooftop pool had an extra charge!!!!!!!!!
Nice staff, clean and quite. Hmmm, a bit far from city, but bus is available!pillows could have been better
Staff I asked for a non smoking room.Our room smelt very bad of smoking.My wife is allergic to smoke.
Very nice stay.The view was beautiful.The personnel was courteous.Good food at Bleu Citron.
Overall nice hotel, very good facilities and friendly staff The colours of the furniture in my room at 3rd floor was not very pleasant, the floor of the bathroom was with noizy tiles and the air conditioned had no functioned properly
The roof-top terrace was a very relaxing area to sit. Also the conference meals and events were well organised. I found my bed too hard and the pillows too soft for my taste.
Staff and the room how ever we could not get a smoking room
nice and clean hotel, pro staff expensive rooms, very expensive food, services, minibar etc. - not good value for the money. Besides, the hotel is quite far from the city centre (ca. 30 min walking)
The swimming pool. Friendliness of the staff. The room was very comfortable. Prices for sunbed and towels are too expensive even when using the hotel swimming pool.
upon checking in we reported the bed linen being dirty, it was noted and told it can only be tended to the next day, the next day the roomstaff still did not change it. I certainly won't stay at this hotel neither recomend it
The location to the shopping district. I think the decor and carpeting could be updated.
the ubication was excellent, the hotel is modern and the personal was very nice
the friendlyness of the staff at the reception desk The rooms were not cleaned adequately every day, sheets were not changed and soap was not restocked every day. Also, internet access was a rip off pricewise.
Great location - quite close to train station. Clean hotel and had a room with a balcony overlooking Rue Jean Medicin. Friendly staff. Nothing in particular.
staff was friendly no maintenance in the evening.
The hotel was very central and most of the staff were excellent.One guy was very rude. We only had one key for a shared room.Could not access the iron in evening before dinner and the receptionist did not do his best for us to get it. he was very abrupt saying they did not have one.The hairdryer was antiquated.very old and useless.need replacing.
best price in offpeak season.
The hotel is very well located Staff at the reception could have been more helpful
Super helpful staff
location was wonderful, just across the street from the beach and only a couple of blocks from the old town
Location, location,location Clear specification of parking on web site
excellent situation for beach and right on promenade. service was good, friendly staff.
Very convenient location. Room was spacious. Staff were good humoured and helpful. Bed was super comfy!
good staff bedroom quite dark on second floor
Seaview rooms are great, exactly in front of the sea and with a modern furniture.
An excellent location and very helpful staff - they contacted a local museum for us to find out if it was open on a Public Holiday (it wasn't!) The buffet breakfast was a bit disappointing. It looked good but all the breads were very dry and chewy, the fruit didn't taste fresh and tea needs to be made with boiling water, not from a pot of warm water brought to the table.
Nice and clean rooms, close to most Nice amenities, 2 car rentals in the same building (plus casino and police! dept) Common area is very small and required slight renovation, personnel could be more friendly
Excellent location, friendly&helpful staff. -
Friendliness of staff. Reccomendations for excellent local restaurants UnInformed of Sarcozie's visit & therefore inability to get in or out of hotel
Location Everything else. Room to small old dirty, poor breakfast, service. My Deluxe room was much small than my friend's superior ?
The location, and room size. The hotel was very clean. We would have liked 2 chairs in the room. The bar area was basic and lack atmospere, it did not open until 6pm. The roof terrace was closed the whole time we were there.
we were given room 401. We liked it because it was a renovated room with a view of the sea. The bed was very good. Towels were good and the supplies (soap, shower cap, body cream etc...) in the toilet were good.
What I liked most about the hotel is that it is very central. You are near the sea and shopping and restaurants are also very close. Probably coming from a country that has a "smoking ban" I felt that the smell in the corridors was quite overpowering, and this was made worse by the fact that air freshner's were used. I feel the hotel needs some freshening up. Breakfast also was delivered incorrectly to us on our first morning. We did not get what we ordered and it was cold.
location, price and atractivness I does not have a pool and the room was small.
Excellent location for shops and beach. Very nice hotel. Room not quite matching external areas of hotel. Overall,very nice hotel. Rooftop restaurant/bar/seating area impressive. Room very average.
Location Poor view from room. No coffee or tea making acilities in the room.
location excellent, quiet, very good maid service, plenty of towels the tv selection is not for english speakers, the shower did not have hot water all the time and hard to control, bathroom small for so called luxury hotel, no coffee or tea with room, no couch in room, staff was aloof
Location Room size
Location Staff not very helpful. Very slow to deal with guests at reception
the location was ideal, the hotel very comfortable. In short, we were very satisfied.
Fabulous location and views, excellent access to old city
nice view, good breakfast and restaurant
Very friendly helpfull staff
The friendly and helpful staff and the fact that it was so near to the bay No
Across the street from the beach, fairly good location with free internet. Excellent refurbished bathrooms. Staff was very friendly, particularly the bellman. Pictures on the hotel site do not match rthe ooms - stained rugs, old looking furniture, very hard beds and rough linens do make it a newly renovated room except for the wonderful bathrooms. However the size was perfect for two people and the rooms were clean.
It was right on the Esplanade D'Anglaise and very well located for everything.
close proximity of sea and shops/restaurants. grandeur of a hotel with history and tradition.
Interior and seaview, helpful receptionist Poor breakfast, leaking ceiling
A spacious bedroom & bathroom A little strange there was not shower curtain or door in the bathroom