Overview

Novotel Cairns Oasis Resort

122 Lake Street, Cairns, QLD 4870, Australia
+61 740 801 888

$130+

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Rates

Overall guest ratings

7.7/10 Good
Based on 1,758 reviews
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Review highlights

  • 9.5
  • 9.1
  • 5.4
  • 5.2

Good to know

  • Professional service
  • Friendly service

Nearby

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    About

    Relax in tropical 4-star comfort at Novotel Cairns Oasis Resort hotel, five minutes' walk from the esplanade. Your airy modern room's balcony overlooking the lagoon pool or the lush gardens is the perfect private space to unwind. With the swim-up Aqua Bar and the pool's white sand beach, both kids and adults have fun at Novotel.

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    Amenities

    • Wi-Fi
    • Fitness center
    • Facilities for Disabled Guests
    • ATM on-site
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business center
    • Laundry facilities
    • Spa
    • Child pool
    • Cable or satellite TV
    • Babysitting/child services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 1,758 reviews
    • 9.5 "Terrific location."
    • 9.1 "Excellent pool."
    • 8.4 "Very nice wellness & sports facilities."
    • 8.1 "Bar is amazing."
    • 7.9 "Good service."
    • 5.4 "Average comfort."
    • 5.2 "Average cleanliness."
    • 4.7 "Rooms are not good."
    • 4.2 "Vibe wasn't good."
    • 3.8 "Internet is poor."
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    Overall Rating

    7.7 Good
    Based on 984 reviews
    • 9.2 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "Excellent pool."
    • 8.2 "Bar is amazing."
    • 7.5 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 7.2 "Good breakfast."
    • 6.7 "Average value."
      5.3 "Breakfast prices were ok, according to 53%."
    • 4.6 "Not very clean."
      4.3 "57% said rooms were dirty."
    • 4.5 "Rooms are not good."
      4.3 "57% said rooms were dirty."
      1.7 "83% complained about the bathroom."
      1.2 "Air conditioning was criticized by 88%."
      1.2 "For 88%, the rooms looked old."
      1.7 "83% thought they were poorly maintained."
      2.5 "75% found problems with the furniture."
      0.4 "96% were disappointed with the minibar."
    • 3.9 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 3.4 "Internet is poor."
      1.7 "83% said the wifi quality was bad."
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    Overall Rating

    7.9 Good
    Based on 544 reviews
    • 9.2 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to shopping."
    • 8.8 "Pool is good."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 7.7 "Good breakfast."
    • 7.7 "Good bar."
    • 5.8 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 4.7 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 4.1 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 4.0 "Rooms are not good."
      4.6 "54% said rooms were dirty."
      1.9 "81% complained about the bathroom."
      1.7 "For 83%, the rooms looked old."
      3.4 "66% didn't like the balcony."
      1.5 "85% thought they were poorly maintained."
    • 3.5 "Internet is poor."
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    Overall Rating

    7.8 Good
    Based on 52 reviews
    • 8.0 "Great service."
    • 4.8 "Rooms are not good."
      4.4 "56% said rooms were dirty."
    • 4.8 "Not very clean."
      4.4 "56% said rooms were dirty."

    Overall Rating

    7.7 Good
    Based on 175 reviews
    • 9.3 "Terrific location."
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.7 "Good breakfast."
    • 6.5 "Average value."
    • 5.8 "Average comfort."
      7.0 "70% said the beds were comfortable."
    • 5.3 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
    • 4.5 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 3.7 "Internet is poor."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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