Pros (+) Staff was super friendly and very professional. I felt confident my stay was their concern. Thank you for a wonderful stay.
Cons (-) We like to play the piano. If would be really cool to have one available.
5 stars
DoubleTree by Hilton Cairns
121-123 The Esplanade & Florence Street, Cairns, QLD 4870, Australia
Cairns, Australia
See location+61 740 506 070Photos of DoubleTree by Hilton Cairns
Overview
DoubleTree by Hilton Cairns provides guests with luxurious modern lodgings in one of northeastern Australia’s most popular beachside settings. Its rooms, location, and amenities make this hotel a wonderful option for business travelers, couples, families, and groups alike.
Located in Cairns, Queensland, DoubleTree by Hilton Cairns is close to many of the area’s most beautiful natural scenery as well as less than five miles from Cairns Airport. While here, guests can enjoy easy access to such sites as Cairns Lagoon, The Center of Contemporary Arts, Cairn Esplanade, Reef and Rainforest Research Centre, and Skyway Rainforest Cableway.
Accommodations are spacious and tranquil. Guests may choose Deluxe King Rooms with one king bed and mountain views, Deluxe Double Rooms with two full beds and sea views, or King Rooms with one king bed and accessibility-friendly features. All rooms come equipped with free Wi-Fi, floor-to-ceiling windows, satellite TV, air conditioning, and minibars.
Each morning, guests can enjoy a tasty continental breakfast, a perfect start to any day on the town. The hotel’s two onsite restaurants, Atrium Restaurant & Bar and The Vine Room, also serve delicious dinners and drinks every evening.
In terms of services and amenities, DoubleTree by Hilton Cairns has plenty to delight its guests. Guests can take a dip in the outdoor pool while enjoying views of the gorgeous Coral Mountains or break a sweat at the fitness center. The multilingual 24-hour front desk can provide concierge and baggage storage services and laundry and dry-cleaning facilities are available for added convenience.
Latest deals for DoubleTree by Hilton Cairns
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at DoubleTree by Hilton Cairns
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Flat-screen TV
- TV
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Lowered sink
- Designated smoking area
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Toilet with grab rails
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
General
- Family rooms
- Interconnected room(s) available
- Privacy curtain
- Storage available
- Sea view
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Trash cans
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Toilet paper
- Walk-in shower
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Things to do
- Gift shop
- Bicycle rental
- Evening entertainment
- Table tennis
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Parking and transportation
- Parking
- Private parking
- Airport shuttle
Outdoor
- Garden
- Terrace/Patio
- Balcony
Pool and spa
- Hot tub
- Pool
Bedroom
- Feather pillow
- Alarm clock
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of DoubleTree by Hilton Cairns
8.0
Very good
2397 verified ratings
Wonderful
979
Very good
548
Good
412
Okay
170
Fair
163
Mediocre
65
Poor
60
Summary of reviews
Guests say
Guests appreciated the great location and friendly service, with many highlighting the warm welcome and helpful staff. However, there were concerns about cleanliness, with multiple mentions of issues such as ants in the room and inadequate bathroom supplies. Overall, the hotel offers good value for money, but improvements in cleanliness are needed to enhance the experience.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.9 out of 10
45 reviews
9.6 out of 10
2 reviews
All reviews
Pros (+) We were perfectly situated to see the beach, sunrise and sunset. Their cookies were especially a nice touch, warm & delicious. Beds were comfortable, towels were large and the coffee bar was perfect (when we finally found the mugs). Parking was more than reasonable compared to Sydney & Melbourne and close enough we were able to walk to the fleet terminal for our GBR trip. The vine room was well si...
Cons (-) On site restaurant was expensive and required to eat food onsite. Wish we could have packed our food for our GBR trip since it was such an early launch.
Read more
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers an outdoor pool with stunning views of the Coral Mountains, a fitness center, and multilingual 24-hour front desk services for concierge, baggage storage, and laundry facilities.
What are the common concerns about the hotel's amenities?
Some guests have mentioned the small size of the pool and the need for a face lift, as well as the average quality of breakfast for the cost.
What practical information can you provide about parking at the hotel?
The hotel offers private parking with a surcharge, which has been a concern for some guests.
What can guests expect from the hotel's food quality?
Guests can enjoy a tasty continental breakfast each morning, and the hotel's two onsite restaurants, Atrium Restaurant & Bar and The Vine Room, serve delicious dinners and drinks every evening.
When is the best time to visit the hotel?
The high season is in June, offering a great time to experience the beautiful natural scenery and the hotel's convenient location near popular sites.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the waterfront or mountains comes highly recommended.
Consider Low Season Travel
If you prefer quieter periods, consider visiting in January, which is the low season. This could provide a more relaxed experience with fewer crowds.
Explore Nearby Attractions
The hotel's proximity to attractions like the Center of Contemporary Arts, Cairns Esplanade, and Cairns Rainforest Dome makes it an ideal base for exploring the area. Take advantage of these nearby attractions for a well-rounded experience.
Check for Room Upgrades
Some guests reported receiving room upgrades upon arrival. It might be worth inquiring about the possibility of an upgrade, especially if it's a special occasion.
Be Mindful of Noise
A few guests mentioned noise-related issues, particularly near the garden bar. If you're sensitive to noise, consider requesting a room away from potential sources of disturbance.
Take Advantage of the Pool
Guests appreciated the outdoor pool with its views of the Coral Mountains. Consider spending some leisure time by the pool to relax and enjoy the scenery.
Consider Parking Alternatives
While there is on-site parking available for a fee, some guests found it inconvenient. Explore nearby parking options as an alternative.
Inquire About Special Dietary Needs
If you have specific dietary requirements, consider reaching out to the hotel in advance. Some guests mentioned that the hotel accommodated special dietary requests.
Utilize the Concierge Service
The hotel's concierge service can assist with day trips and other activities. Take advantage of their local expertise to enhance your stay.
Be Aware of Bathroom Size
Several guests mentioned that the bathrooms were on the smaller side. If bathroom space is a priority for you, consider this aspect when selecting your room.
Location
121-123 The Esplanade & Florence Street, Cairns, QLD 4870
What's nearby
- Cairns Esplanade183 yd
- Cairns Night Markets & Food Court0.3 mi
- Esplanade Lagoon0.3 mi
- Marlin Marina0.4 mi
- Cairns Hospital0.5 mi
- Silverswift Dive and Snorkel0.5 mi
- Reef Fleet Terminal0.5 mi
- Cairns Rainforest Dome0.5 mi
- Cairns Central0.6 mi
- Reef Hotel Casino0.6 mi
- Cairns Railway Station0.6 mi
- Down Under Cruise and Dive0.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about DoubleTree by Hilton Cairns
Low season | February |
|---|---|
High season | July |
Average price (weeknight) | $138 |
Average price (weekend night) | $149 |
When to book a room at DoubleTree by Hilton Cairns
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.9 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Cairns |
Distance to airport | 2.5 mi |