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Palm Royale Cairns

7-11 Chester Court, Cairns, QLD 4870, Australia
+61 740 322 700

$49+

Overall guest ratings

7.7/10 Good
Based on 1,494 reviews

Review highlights

  • 9.8
  • 8.4
  • 6.9
  • 4.3

Good to know

  • Great shopping

Nearby

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    About

    Palm Royale Cairns puts you within a 10-minute drive of Centenary Lakes Botanic Gardens and Mount Whitfield Conservation Park, plus an airport shuttle is available for AUD 15 per person. Guests can take a dip in one of 2 outdoor pools or grab a bite to eat at Beaches Cafe, which serves breakfast. A children's pool and a garden are other highlights at this upscale hotel, and rooms offer balconies and refrigerators.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Child pool
    • Babysitting/child services (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 1,494 reviews
    • 9.8 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 8.4 "Good value."
      7.6 "76% thought it was a great value."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      7.4 "Housekeeping was great, according to 74%."
      9.0 "Management was excellent, said 90%."
    • 7.3 "Good breakfast."
    • 6.9 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
      5.8 "58% thought the cleanliness of the hotel was average."
    • 6.9 "Location is acceptable."
      6.8 "Reasonably accessible by car, said 68%."
    • 4.3 "Bad amenities."
      3.0 "70% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
      2.0 "80% didn't like the architecture."
    • 3.3 "Internet is poor."
      1.6 "84% said the wifi quality was bad."
    • 2.8 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
    • 2.5 "Beach is unacceptable."
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    Overall Rating

    7.7 Good
    Based on 881 reviews
    • 9.9 "Excellent pool."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      7.7 "Housekeeping was great, according to 77%."
    • 8.3 "Good value."
      7.4 "74% thought it was a great value."
    • 7.3 "Good breakfast."
    • 7.0 "High comfort."
      7.0 "70% said the beds were comfortable."
      9.1 "91% thought rooms were spacious."
    • 6.5 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      6.6 "Only 66% found the balcony ok."
    • 6.5 "Location is acceptable."
      6.5 "Reasonably accessible by car, said 65%."
    • 4.1 "Bad amenities."
      2.5 "75% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 3.4 "Internet is poor."
      1.6 "84% said the wifi quality was bad."
    • 2.2 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
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    Overall Rating

    7.5 Good
    Based on 433 reviews
    • 9.9 "Excellent pool."
    • 8.2 "Good value."
      7.6 "76% thought it was a great value."
    • 8.1 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.2 "Good breakfast."
    • 7.0 "Good cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 6.9 "Location is acceptable."
      6.6 "Reasonably accessible by car, said 66%."
    • 6.3 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 4.8 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
    • 3.4 "Internet is poor."
      1.5 "85% said the wifi quality was bad."
    • 3.1 "Horrible vibe."
      2.3 "77% criticized the unstylish hotel."
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    Overall Rating

    8.1 Excellent
    Based on 179 reviews
    • 9.9 "Excellent pool."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.6 "Good value."
    • 7.2 "Good cleanliness."
      7.1 "71% said rooms were clean."
    • 6.7 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 6.6 "Location is acceptable."
    • 6.5 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
    • 4.8 "Bad amenities."
    • 3.2 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
    • 3.1 "Horrible vibe."
      2.2 "78% criticized the unstylish hotel."
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    Good to know
    "Great shopping"
    data provided by TrustYou

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