Good to know
Value for money
Distance to city center
Distance to airport
|"Awesome pools and great staff"||(in 250 reviews)|
|"Great staff including cleaners!"||(in 204 reviews)|
|"Breakfast was good and delicious"||(in 116 reviews)|
|"Not enough car parking"||(in 15 reviews)|
|"Air conditioner was extremely loud!"||(in 31 reviews)|
|"The road noise was the worst"||(in 53 reviews)|
Time of year
Show reviews that mention
|clean room||in 618 reviews|
|swimming pool||in 582 reviews|
|staff were friendly||in 464 reviews|
|view of the pool||in 402 reviews|
|great pool||in 356 reviews|
|comfortable bed||in 310 reviews|
|good breakfast||in 268 reviews|
|busy road||in 185 reviews|
|great value||in 173 reviews|
|bit far||in 101 reviews|
|area was great||in 98 reviews|
|air conditioning||in 96 reviews|
|shuttle bus||in 94 reviews|
|centre of cairns||in 76 reviews|
|hire car||in 62 reviews|
|friendly and helpful||in 51 reviews|
|clean and comfortable||in 32 reviews|
|car parking||in 25 reviews|
|shopping centre||in 23 reviews|
|noisy room||in 12 reviews|
Don't stay here
Truth be told, there wasn't much to like at this hotel. The rooms were clean, but otherwise the service was lacking.
The location is awful. It is nowhere near where tourists want to be in Cairns. They do offer shuttles to the city on an infrequent schedule and for a high cost given the service. Also no shuttle to the airport, so tack on taxi costs to and from. The staff was pretty unhelpful with our needs: couldn't check in early, didn't have a corkscrew we could borrow, recommended locations in the city by googling them while we were talking. We were on our honeymoon and they gave us two twin beds. They resolved the problem by...pushing the beds together. Just the comfort you want on a honeymoon. The breakfast is also a big rip-off: high price for low value (and that's not a discount with the coupon they give you when you stay there--it's not like anyone but hotel guests is eating breakfast at a hotel). We had it once then ate elsewhere. Stay somewhere closer to Cairns proper; this place is not worth the lower price and actually ended up being more expensive than alternatives when you count transport.
Good for the money
Beautiful pools, nice balcony, great staff. Laundry facilities were close and tidy. Well worth the price. Quiet at night.
My shower door wouldn't close and had mildew. Very small shower with stationary shower head...made for taller people. Wi-Fi only worked if close to lobby. They have a spa tub but it was cold. Very small tvs, no microwaves. A bit noisy during the day (traffic).
LOVED the pool!!!
Most uncomfortable beds, when we let the staff know, they were kind enough to bring another mattress, unfortunately, it was just as bad, I didn't have the heart to complain anymore, as the staff was friendly. The rooms need updating.
The staff was fantastic. Helped a lot for tours suggestion and bookings
We got this booking for 3 nights at $59. This was excellent value for what we got as there was an excellent pool & the room was great.
Out of main town. Outside seems a little tired.
Situated in Cairns, Palm Royale Cairns is within a 15-minute drive of Cairns Airport and offers a Jacuzzi, a waterfall pool and a lap pool. It is a 10-minute drive from Cairns Central and provides free public parking on site.
There are a range of facilities available to those staying at Cairns Palm Royale, including free wireless internet in public areas, kids pool and car hire. Staff are available 24 hours a day and can assist with booking tours and tickets.
All the rooms at Palm Royale feature a private balcony, plus all the necessities for a comfortable stay. They are air conditioned and have a ceiling fan.
Palm Royale Cairns provides easy access to The Reef Hotel Casino, Cairns Convention Centre and Kuranda Scenic Railway. There is also the added convenience of many close by restaurants and cafés.
based on 2,304 reviews
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Most Popular Landmarks
- Cazaly's Stadium 0.6 mi
- Barlow Park 1.7 mi
- Cairns Civic Theatre 1.9 mi
- Cairns Central Shopping Centre 2 mi
- Flecker Botanic Gardens 2.1 mi
- Center of Contemporary Arts 2.3 mi