Cairns Southgate Hotel

The hotel offers a convenient location for transport and shopping, clean and comfortable rooms, and a friendly and helpful staff.

While the hotel offers good location and decent rooms, some guests have mentioned issues with maintenance, such as stained carpets, mold in air cons, and lack of cleanliness in the rooms.

Some guests have reported cleanliness issues, such as stained pillows, dirty pool, and unclean rooms. However, others have found the linen clean and the rooms comfortable.

Guests can expect friendly and helpful customer service, as well as prompt attention to issues from the reception staff.

The hotel offers a nursery for children, a pool with a water slide, and a convenient location for families, but some guests have reported cleanliness and maintenance issues.

Several guests recommended choosing rooms on the upper floors to avoid noise and enjoy a quiet stay.

Some guests reported issues with cleanliness, such as stained carpets and unclean bathrooms, so it's advisable to check the room thoroughly upon arrival.

The hotel's proximity to a shopping center and other amenities was highlighted by guests, making it convenient for guests to access essentials.

Guests mentioned occasional noise disturbances, so light sleepers may want to consider this when booking and opt for quieter rooms.

Some guests reported missing amenities like towels and TV functionality, so it's recommended to verify the availability and condition of amenities upon check-in.

A few guests mentioned encountering pests, so it's advisable to inquire about pest control measures and ensure a pest-free room.

The hotel's reception hours were mentioned as a concern by some guests, so it's important to confirm the operating hours for check-in and other services.

Some guests reported issues with room maintenance, such as broken appliances and cleanliness, so it's advisable to inquire about the maintenance status of the room.

Guests appreciated the view from the front of the hotel, so if a good view is important, it's worth considering this when selecting a room.

A few guests mentioned unpleasant odors in the rooms, so it's advisable to check for any lingering smells upon entering the room.