Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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8.6 "Great service."9.2 "92% found the
staff to be very friendly ." 8.0 "80% thought theservice was very professional ." 9.7 "97% werehappy with the shuttle service ." 8.5 "Housekeeping was great , according to 85%." 7.7 "Hotel security was great , thought 77%." 8.6 "86% werehappy with the room service ." -
7.9 "Good location."9.9 "
Good access to the airport , said 99%." -
7.2 "Good breakfast."
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6.5 "Average value."
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6.1 "Rooms are ok."6.9 "
Beds were acceptable for 69%." 5.0 "Only 50% thought theshower was ok ." -
2.4 "Disappointing internet connection."2.1 "79% said the
wifi quality was bad ."
Overall Rating
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8.7 "Great service."9.3 "93% found the
staff to be very friendly ." 8.3 "83% thought theservice was very professional ." 9.8 "98% werehappy with the shuttle service ." 8.5 "85% werehappy with the room service ." -
7.9 "Good location."9.9 "
Good access to the airport , said 99%." -
7.3 "Good breakfast."
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6.6 "Average value."
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6.3 "Rooms are ok."
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2.4 "Disappointing internet connection."2.0 "80% said the
wifi quality was bad ."
Overall Rating
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8.4 "Great service."9.2 "92% found the
staff to be very friendly ." 8.2 "82% thought theservice was very professional ." 8.5 "Housekeeping was great , according to 85%." -
8.1 "Location is great."9.9 "
Good access to the airport , said 99%." -
7.1 "Good breakfast."
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6.2 "Average value."
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5.5 "Rooms are ok."6.7 "
Beds were acceptable for 67%." -
2.5 "Disappointing internet connection."2.1 "79% said the
wifi quality was bad ."
Overall Rating
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8.8 "Great service."
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7.9 "Good location."
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6.0 "Rooms are ok."
Overall Rating
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8.9 "Great service."9.2 "92% found the
staff to be very friendly ." 8.1 "81% thought theservice was very professional ." 9.8 "98% werehappy with the shuttle service ." -
8.0 "Location is great."9.9 "
Good access to the airport , said 99%." -
7.1 "Good breakfast."
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5.7 "Rooms are ok."7.0 "70% said the
beds were comfortable ." -
4.6 "Vibe wasn't good."0.9 "91%
criticized the unstylish hotel ." -
2.4 "Disappointing internet connection."2.1 "79% said the
wifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Every staff member was very hospitable, helpful and honoring of each of our family members. Amazing service.
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10.0review from
very nice stuff. There was some little noise in corridors.
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7.7review from
Very nice heath spa, sauna etc. Charming and helpful staff It was further from the city centre than I expected; but conveniently close to Cairo Intl Airport
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7.3review from
Staff - well trained, responsive. Evidence of good professional management. A bit expensive, but a comfortable stay
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7.7review from
i was very relaxed at the morning but at the evening it is very noisy and crowded i love this old building,the choice of the staff is perfect,it is very neer to the airport more than i expect the booking at the start was difficult it ap.that ther is no exp with net booking
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6.0review from
Very nice garden area and classic look. Good lebanese restaurant and excellent steaks at the Italian restaurant: you can chose different menues form the garden area which is elegant in the evening. Free shuttle but to the airport every hour. Good and clean fitness centre. I have been there for about 15 times this year, they never upgrade the points on my alitalia card despite many complaints.
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7.3review from
services, cleanliness, comfort Too far from the center
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6.4review from
Friendly reception staff, very comfortable, quiet room and excellent service package. Staff can be very inflexible at times (just not used to the Western way of doing things) and very stingy with alcohol in drinks. Alcohol is very expensive.
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7.2review from
Beautifull hotel with very comfortabel rooms and beds. Rooms with poolview are very nice. When we were there a musicband was playing every night. If you like that it is fun, otherwise can be disdurbing. Staff was more willing to handle things about the room and bills with my husband instead me. One time they did not accept me signing a bill without my husbands autograph.
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4.8review from
the complimentary drinks all the day the hotel doesn't come close to its 5* rating! the rooms are all thesame size, whether single or double or triple!! for the triple they just added an extra bed.Therefore, cramped space! breakfast menu is the same daily. The staff in the dining room has this one thing on their minds- clear the table ASAP!
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5.6review from
it is calm, clean and the hall is big which makes you feel comfortable rooms are not 5 stars.. bathrooms are very very old.. the TV is horrible and old
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6.0review from
excellent Staff the likes of Magdoline, Mohamed and the rest of the team internet or sever disconnection challenges atleast once or twice but there was an alternative
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7.7review from
Very nice heath spa, sauna etc. Charming and helpful staff It was further from the city centre than I expected; but conveniently close to Cairo Intl Airport
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7.3review from
Staff - well trained, responsive. Evidence of good professional management. A bit expensive, but a comfortable stay
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7.7review from
i was very relaxed at the morning but at the evening it is very noisy and crowded i love this old building,the choice of the staff is perfect,it is very neer to the airport more than i expect the booking at the start was difficult it ap.that ther is no exp with net booking
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7.3review from
services, cleanliness, comfort Too far from the center
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7.2review from
Beautifull hotel with very comfortabel rooms and beds. Rooms with poolview are very nice. When we were there a musicband was playing every night. If you like that it is fun, otherwise can be disdurbing. Staff was more willing to handle things about the room and bills with my husband instead me. One time they did not accept me signing a bill without my husbands autograph.
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6.0review from
Very nice garden area and classic look. Good lebanese restaurant and excellent steaks at the Italian restaurant: you can chose different menues form the garden area which is elegant in the evening. Free shuttle but to the airport every hour. Good and clean fitness centre. I have been there for about 15 times this year, they never upgrade the points on my alitalia card despite many complaints.
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6.4review from
Friendly reception staff, very comfortable, quiet room and excellent service package. Staff can be very inflexible at times (just not used to the Western way of doing things) and very stingy with alcohol in drinks. Alcohol is very expensive.
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4.8review from
the complimentary drinks all the day the hotel doesn't come close to its 5* rating! the rooms are all thesame size, whether single or double or triple!! for the triple they just added an extra bed.Therefore, cramped space! breakfast menu is the same daily. The staff in the dining room has this one thing on their minds- clear the table ASAP!
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5.6review from
it is calm, clean and the hall is big which makes you feel comfortable rooms are not 5 stars.. bathrooms are very very old.. the TV is horrible and old
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6.0review from
excellent Staff the likes of Magdoline, Mohamed and the rest of the team internet or sever disconnection challenges atleast once or twice but there was an alternative
