The New Garden Palace Hotel

Some guests have mentioned concerns about the cleanliness, such as dusty rooms and unclean bathrooms. However, others have praised the cleanliness, stating that the room was very clean and the bathroom was nice.

Some guests have expressed concerns about the lack of room service, no restaurant on-site, and the absence of certain bathroom facilities. Additionally, there have been complaints about the old and uncomfortable beds, as well as the absence of blankets in some rooms.

Guests have highlighted the hotel's strategic and central location, mentioning its proximity to Tahrir Square, the Egyptian Museum, and other interesting places in Cairo. Some have also appreciated the quietness of the rooms despite being in the city center.

While some guests have criticized the unfriendly and unprofessional staff, others have praised the friendly and helpful team, specifically mentioning a staff member named Mona for her exceptional service. However, there have been complaints about the receptionists' inability to speak English and the overall lack of customer service.

Guests have reported issues with the air conditioning, including warm air blowing and noisy units. Concerns have also been raised about the elevator's safety and functionality. Additionally, some guests have mentioned the absence of certain basic amenities, such as towels, soap, and bathroom tools, as well as the lack of room cleaning during their stay.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

If you prefer fewer crowds, consider visiting in November, which is considered the low season for the hotel.

The hotel's proximity to Tahrir Square, the Egyptian Museum, and Cairo Opera House makes it a convenient base for exploring these iconic landmarks.

Some guests reported issues with missing amenities such as blankets and bathroom essentials. It's advisable to confirm the availability of these items upon check-in.

October is highlighted as the high season, so if you prefer a livelier atmosphere and more activities, this might be the ideal time to visit.

While some guests praised the cleanliness of the rooms, others reported cleanliness issues. It's recommended to inquire about the room's cleanliness upon check-in.

The hotel offers airport shuttle services, which can be convenient for guests arriving by air. Inquire about this service when making a reservation.

Some guests experienced issues with air conditioning. It's advisable to ensure that the room's AC is functioning properly, especially during warmer months.

Some guests encountered challenges with payment methods and unexpected additional charges. It's recommended to confirm payment details in advance to avoid any inconvenience.

Some guests faced communication issues due to staff members' limited English proficiency. It's advisable to inquire about this if language fluency is important to you.