Robinson Cala Serena
Photos of Robinson Cala Serena
Overview
Robinson Club Cala Serena features an indoor pool and a sauna, as well as rooms with mini bars. It also provides a 24-hour reception, an airport shuttle and a beauty centre.
The hotel has 280 rooms and has been recently refurbished. The in-house spa provides a variety of treatments and a chance to relax.
The rooms offer a desk, heating and a refrigerator. They are also fitted with a hair dryer, a shower and cable/satellite channels.
For guests who enjoy exploring local eateries, there is a great selection right on the doorstep. Those staying at the property can also enjoy an easy walk to Santanyi and Manacor.
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Amenities at Robinson Cala Serena
- Snorkeling
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
Things to do
- Bicycle rental
- Board games/puzzles
- Game room
- Golf
- Cycling
- Scuba diving
- Diving
- Snorkeling
- Evening entertainment
- Beauty salon
- Horse riding
- Table tennis
- Pool table
- Night club
- Hiking
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
- Baby safety gates
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Trash cans
Services and conveniences
- ATM on-site
- Business center
- Entertainment staff
- Meeting/Banquet facilities
- Tour desk
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
- Pool with a view
- Spa and wellness center
- Massage
- Pool bar
- Sauna
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Snack bar
- Tea/coffee maker
- Refrigerator
- Coffee machine
Accessibility and suitability
- No smoking
- Designated smoking area
- Increased accessibility
- Elevator
- Allergy-free room
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Toilet
- Toilet paper
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
General
- Garden view
- Lockers
- Storage available
- Telephone
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Outdoor
- Garden
- Terrace/Patio
- Balcony
Fitness
- Aerobics
- Fitness center
- Tennis
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Wardrobe or closet
Reviews of Robinson Cala Serena
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What makes the restaurant buffet special at Robinson Cala Serena?
The restaurant buffet at Robinson Cala Serena offers amazing choices for breakfast, lunch, and dinner, with a wide variety of options. Guests have praised the extensive selection and the accommodation of dietary preferences, including vegan choices.
What can guests expect from the staff at Robinson Cala Serena?
The staff at Robinson Cala Serena are known for being very helpful and attentive, ensuring a pleasant stay for guests. However, some guests have mentioned that the reception staff could improve in terms of courtesy and follow-up on requests.
What are the facilities like at Robinson Cala Serena?
Robinson Cala Serena offers good facilities, and the staff are known for being helpful. However, some guests have mentioned that the cleanliness in the common areas could be improved, particularly in the alleys between the buildings.
What are the beds like at Robinson Cala Serena?
The rooms at Robinson Cala Serena feature comfortable firm beds, providing a pleasant sleeping experience for guests. However, a few guests have mentioned that the pillows are made of polyester and the blankets are thin, without down duvets.
What are the safety concerns at Robinson Cala Serena?
While the hotel offers a beautiful location by the bay, some guests have expressed concerns about the noise at night and the safety of swimming in the sea due to boats passing close to the bay where people swim. It is recommended to be cautious when swimming in the bay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Room Selection
Some guests recommended requesting a room on higher floors to avoid noise disturbances, especially if staying in a room on the lower ground floor.
Nearby Attractions
The hotel is conveniently located near Cala Gran and Caló des Pou, making it easy for guests to explore these beautiful spots within walking distance.
Dining Experience
The buffet offers a wide variety of food, with many guests praising the extensive choices for both vegan and non-vegan diets.
Safety Concerns
Some guests expressed concerns about the safety of swimming in the sea due to the proximity of boats. It's advisable to be cautious and aware of boat traffic while swimming in the bay.
Special Services
Guests appreciated the helpful staff and the head of guest relations, Anna, for addressing their concerns and providing compensation when needed.
Room Comfort
Several guests mentioned that the beds were comfortable, but some found the pillows and blankets to be less than satisfactory. Guests who prefer down duvets may want to inquire about availability.
Spa and Wellness
The in-house spa offers a variety of treatments, providing guests with an opportunity to relax and unwind during their stay.
Noise Levels
Some guests reported nighttime noise disturbances from people passing and talking loudly. Light sleepers may want to consider bringing earplugs or requesting a quieter room location.
Cleanliness
While the hotel's grounds and location were praised for their beauty and maintenance, some guests noted that the cleanliness of the common areas, particularly the alleys between buildings, could be improved.
Safety Measures
The hotel has implemented various safety protocols, including the availability of face masks, hand sanitizer, and regular disinfection of high-touch surfaces, providing guests with added peace of mind during their stay.
Location
What's nearby
- Cala Gran0.7 mi
- Caló des Pou1.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Robinson Cala Serena
Low season | November |
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High season | August |
Average price (weeknight) | $462 |
Average price (weekend night) | $476 |
When to book a room at Robinson Cala Serena
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Value for money | 7.9 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | Palma de Mallorca Son Sant Joan |
Distance to airport | 29.5 mi |