Neelams The Grand Hotel

The hotel is at a great location providing all kind of facilities to make a stay peaceful and pleasurable. In house restaurant was amazing and the food was very delicious. The nearby beach access and beauty salon offer additional convenience and relaxation options.

The hotel offers freshly made Asian and continental cuisine, and the in-house restaurant is known for its amazing food and delicious dining experience. However, some guests have mentioned that there is a limited variety for European food choices.

The staff at the hotel are known for their friendly and supportive nature, providing prompt service and maintaining good cleanliness. However, a few guests have expressed concerns about the staff behavior during check-in and the difficulty in contacting the hotel by phone.

The hotel offers very good rooms and maintains good cleanliness. However, some guests have mentioned concerns about the maintenance of certain rooms, including old furniture, broken kettle, and under-maintained bathrooms.

The hotel is ideal for a visit during the high season in November, offering a peaceful and pleasurable stay with a variety of events happening in the evening. However, guests should be conscious while booking during the low season in October, as committed breakfast may not be free in the package.

Some guests reported issues with the elevators and mentioned encountering lizards near the lift area on the top floor, so choosing a room on a lower floor might be more comfortable.

Several guests mentioned that while some rooms were well-maintained, others had issues with old furniture, broken kettles, and under-maintained bathrooms. It might be helpful to inquire about the room's condition before booking.

A guest had a negative experience during check-in, feeling pressured to pay for a mandatory Gala dinner party. It might be beneficial to clarify any additional charges or mandatory events during the check-in process.

While some guests praised the food, others expressed disappointment with the limited breakfast options and the absence of European food choices. It's worth considering the variety of food options available at the hotel.

The hotel's proximity to St. Alex Church, St. Anthony's Chapel, Calangute Market, and Calangute Beach makes it convenient for guests to explore these attractions. Take advantage of the location for easy access to these places.

A guest mentioned a discrepancy in the check-out time given in the booking app and the actual check-out time provided by the hotel. It might be wise to confirm the check-out time in advance to avoid any inconvenience.

Some guests found the rooms to be spacious and traditional, while others noted that some rooms were not well-maintained. It could be beneficial to inquire about the different room options available.

Guests appreciated the large pool and the dining area near the pool with live orchestra. Consider spending time in these areas for a pleasant experience.

Some guests found the swimming pool area to be crowded and noisy, while others enjoyed the evening events. Depending on preferences, it's advisable to be mindful of potential noise levels around the pool area.

The hotel's location was highlighted as a plus point, with easy access to various amenities. Guests appreciated the proximity to essential facilities, making it convenient for their stay.