Pros (+) La comida
Cons (-) Esta mi lejos de la ciudad y el aseo de la habitacion y la cocina malo
4 stars
NH Cali Royal
Photos of NH Cali Royal
Overview
NH Cali Royal is set in Cali and is within a short walk of local attractions, such as University of Valle. It also offers a Jacuzzi, an outdoor heated pool and a sauna.
Guests of NH Cali Royal can exercise at the on-site gym, or visit the day spa for a massage. For an easy and effortless check-in and departure experience, guests can take advantage of the express check-in/check-out feature. It also provides convenient facilities for meetings and events.
The comfortable rooms at the hotel feature a mini bar, a refrigerator and a private bathroom. They all have a radio, a telephone and a bathtub.
Guests staying at the hotel can enjoy a unique dining experience at the on-site restaurant, conveniently situated for those who want to stay close at mealtime. A relaxing drink can be enjoyed in the bar.
NH Cali Royal is within walking distance of Ciudad Jardin. Valet parking is available for guests with a vehicle, or an airport shuttle service can be arranged upon request.
Amenities at NH Cali Royal
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee shop
- Free parking
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Conditioner
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Hot tub
- Outdoor pool
- Sauna
- Pool towels
- Steam room
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee shop
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Upper floors accessible by elevator
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Seating area
- Sofa
- Telephone
- City view
- Storage available
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Feather pillow
- Alarm clock
- Clothes rack
- Wardrobe or closet
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Outdoor
- Terrace/Patio
- Garden
Health and safety
- Daily housekeeping
- Safe
Workspace
- Desk
Things to do
- Bicycle rental
Family friendly
- Babysitting or child care
Fitness
- Fitness center
Reviews of NH Cali Royal
7.7
Good
1997 verified ratings
Wonderful
898
Very good
372
Good
233
Okay
151
Fair
129
Mediocre
76
Poor
138
Summary of reviews
Guests say
Guests have expressed significant dissatisfaction with the service and cleanliness of the hotel, highlighting issues such as unresponsive staff, dirty rooms, and inadequate amenities. While some appreciated the breakfast and pool, the overall sentiment leans heavily towards disappointment, particularly regarding value for money.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.7 out of 10
14 reviews
All reviews
Pros (+) The pool, the delicious breakfast prepared & served with a big smile by the cook, the recepcion employees very helpful.
Cons (-) The shower was not to. Clean, had to change rooms couple of times, because the room did not have a safe and the traffic noise. VERY NEGATIVE:The gratuities/tip was automatically included you can feel the agresive behaviour and mediocre service, because an additional tip was not provide, for te record I gave an additional tip to ghe woman that was preparing the omelletes, simply because they were s...
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Pros (+) Great housekeeping and front desk staff. Very good breakfast, awesome pool, especially for kids. We unfortunately had to make use of the hotel doctor, who was quite prompt, professional and helpful. Several of the front desk staff speak very good English and eager to help. Overall a very good hotel. It was excellent for our 5 night stay for a wedding we attended at the Club Campestre golf and coun...
Cons (-) Evening room service was very disappointing. Apart from breakfast, the restaurant was as well. There are very good restaurants very close by. I would recommend D'Toluca for Tex Mex and the Brazillian steak restaurant in the nearby mall.
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining experience?
Guests staying at the hotel can enjoy a unique dining experience at the on-site restaurant, conveniently situated for those who want to stay close at mealtime.
What are the common concerns about the hotel's rooms?
Some guests have mentioned that the rooms are outdated and in need of renovation. They have also expressed concerns about the quality of the furniture and the overall condition of the rooms.
What are the highlights of the hotel's location?
NH Royal Cali has a great location, close to shopping malls, parks, and landmarks. It is also connected to a shopping mall and offers easy access to nearby attractions.
What practical information can you provide about the hotel's amenities?
The hotel offers a variety of amenities, including a spa and wellness center, outdoor pool, sauna, and fitness center. Guests can also enjoy the convenience of a pool bar and restaurant on-site.
What are guests saying about the hotel's staff and service?
Many guests have praised the staff for being friendly, helpful, and proficient in English. They have also highlighted the excellent service provided by the restaurant staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a view, particularly those facing the mountains, for a pleasant stay.
Consider Upgrading to a Suite
Guests highlighted that the suite and presidential suite rooms offer more space, modern amenities, and a good coffee machine.
Check Pool Availability
Before booking, it's advisable to check the availability of the swimming pool, as some guests mentioned that it was not available during their stay.
Be Mindful of Room Selection
Some guests suggested being cautious with room selection, as certain rooms were described as outdated and in need of renovation.
Take Advantage of the Location
The hotel's location in the south side of Cali was praised for its proximity to shopping malls, restaurants, and city landmarks, making it convenient for guests.
Verify Amenities' Functionality
It's recommended to verify the functionality of amenities such as the gym equipment and cable TV, as some guests experienced issues during their stay.
Consider Transportation Options
Guests found the cab-SUV service affiliated with the hotel to be convenient for getting around, particularly for visiting nearby attractions.
Plan for Potential Water Issues
Some guests mentioned occasional issues with water supply, so it's advisable to be prepared for this possibility during the stay.
Be Aware of Potential Noise
Guests advised that some rooms may experience noise issues, particularly from air conditioning fans outside the building, so it's worth considering this when selecting a room.
Engage with the Staff
Several guests appreciated the helpful and friendly staff, particularly those who spoke English and provided assistance with various needs.
Location
Carrera 100b Number 11a 99, Cali
What's nearby
- Universidad del Valle0.5 mi
- Estadio Olímpico Pascual Guerrero4.1 mi
- Parque Del Perro4.5 mi
- Iglesia de San Antonio5.3 mi
- Comfandi and Comfenalco Cultural Center5.4 mi
- Gobernacion del Valle del Cauca5.4 mi
- Sebastian de Belalcázar Statue and Viewpoint5.4 mi
- Enrique Buenaventura Municipal Theater5.4 mi
- Zoológico de Cali5.5 mi
- Museo de Arte Religioso La Merced5.5 mi
- St. Peter the Apostle Cathedral, Cali5.6 mi
- Cat Park5.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 722
Essential information about NH Cali Royal
Low season | January |
|---|---|
High season | November |
Average price (weeknight) | $65 |
Average price (weekend night) | $65 |
When to book a room at NH Cali Royal
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at NH Cali Royal
FAQs when booking at NH Cali Royal
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See most recommended stays in CaliGood to know
Value for money | 7.5 |
|---|---|
Distance to city center | 5.6 mi |
Nearest Airport | Cali Alfonso B. Aragon Intl |
Distance to airport | 16.1 mi |
Everything you need to know for your stay in Cali
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