Guest reviews
Overall Rating
-
9.6
-
9.4
-
9.4
-
9.3
-
9.3
-
8.5
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
8.5review from
Indoor spa was excellent, great customer service Outside pool was extremely cold
-
7.0review from
Very enjoyable stay Breakfast very good but eggs very oily and hot water for tea not very hot
-
6.7review from
Wonderful breakfast in the morning and great staff at breakfast 1) We arrived early (for a 1wk stay) & the gentleman who checked us in wasn't going to allow us to use the room (with out 20mth son) until the official time. The hotel was less than 25% occupied. A more mature staff member came along and intervened. She allowed us into the room immediately & upgraded us. This was the difference between a staff member on a powertrip and one who knows about true customer service. Train your younger front desk staff sol y Mar! 2) the car park was expensive 3) I was shocked that we were charged EUR 30 to use the spa once.
-
8.0review from
The room size and design not really a problem with the hotel ,but parking was expensive
-
8.0review from
This is the 3rd time that I have stayed at the hotel and the standard has never dropped. In fact I am always pleased to see so many familiar faces amongst the staff which is also a good sign. They are always willing to help with any query, very friendly and the hotel is just so serene, beautiful location, design and rooms so roomy and luxurious. I would never stay anywhere else in Calpe - I'm too spoilt at Solymar. I honestly cannot think of one thing that I did not like during my stay there.
-
4.7review from
The breakfast was excellent quality. The pool was in a lovely position but not heated! There wasn't enough English language TV. A hotel of this standard should have some form of tarnsfer from Alicante airport. Taxis were outrageously expensive.
-
6.0review from
Location fantastic
-
7.6review from
A brand new hotel, very nice facilities and comfortable room, excellent breakfast
-
8.0review from
Everything.. Very impressive.
-
7.2review from
Everything
-
8.0review from
perfect location, cleanliness, service and breakfast very good,front desk spoke good english and very helpfull car park under hotel took some finding with one way system but good and secure once found way in
-
8.5review from
Indoor spa was excellent, great customer service Outside pool was extremely cold
-
8.0review from
The room size and design not really a problem with the hotel ,but parking was expensive
-
8.0review from
This is the 3rd time that I have stayed at the hotel and the standard has never dropped. In fact I am always pleased to see so many familiar faces amongst the staff which is also a good sign. They are always willing to help with any query, very friendly and the hotel is just so serene, beautiful location, design and rooms so roomy and luxurious. I would never stay anywhere else in Calpe - I'm too spoilt at Solymar. I honestly cannot think of one thing that I did not like during my stay there.
-
8.0review from
Everything.. Very impressive.
-
8.0review from
perfect location, cleanliness, service and breakfast very good,front desk spoke good english and very helpfull car park under hotel took some finding with one way system but good and secure once found way in
-
7.0review from
Very enjoyable stay Breakfast very good but eggs very oily and hot water for tea not very hot
-
6.7review from
Wonderful breakfast in the morning and great staff at breakfast 1) We arrived early (for a 1wk stay) & the gentleman who checked us in wasn't going to allow us to use the room (with out 20mth son) until the official time. The hotel was less than 25% occupied. A more mature staff member came along and intervened. She allowed us into the room immediately & upgraded us. This was the difference between a staff member on a powertrip and one who knows about true customer service. Train your younger front desk staff sol y Mar! 2) the car park was expensive 3) I was shocked that we were charged EUR 30 to use the spa once.
-
7.6review from
A brand new hotel, very nice facilities and comfortable room, excellent breakfast
-
7.2review from
Everything
