Located in Cancun, B2B Malecon Plaza Hotel & Convention Center is within easy reach of Gran Puerto and Hard Rock Cafe Cancun. It is conveniently positioned for those wanting to discover the area's attractions.
B2B Malecon Plaza Hotel & Convention Center provides comfortable rooms, designed to fit the needs of any guest.
The hotel has easy access to Estadio Quintana Roo. Cancun Bus Station is within a 30-minute walk.
Basics
Services and conveniences
Bathroom
Accessibility and suitability
Media and entertainment
Outdoor
Laundry
Dining
General
Pool
Parking and transportation
Health and safety
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Pros. The place was clean and nice. Pretty nice room and view, very centric. The stuff was nice over all and very helpful
Cons. They change the name of the hotel which took us a while to find, the parking was a bit too small but we found a spot. The ad said it came with breakfast but when arrived they said it didn't come with it
Pros. I liked leaving the hotel early the day after check-in and the thought of never returning!
Cons. 1. I hour check-in. 2. Beds that are so hard you might as well sleep on the floor. 3. The paper thin walls that allow you to be a part of your neighbors conversation all night long. 4. The noise from outside the hotel that went on till 6:20am 5. Elevators that don't work 6 No real staff coordination
Pros. Hotel was clean, staff was nice but the breakfast wasn't that great plus I was mislead to believe u had beach access
Cons. Location. Since kystal is the sister hotel, all guest should have access to the beach without a price
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The hotel is conveniently located near Parque Las Palapas, Iglesia cristo rey, and other attractions, making it a great choice for a visit in September during the low season or in December during the high season.
How is the quality of the beds at the hotel?
Guests have praised the hotel for its big and comfortable beds, providing a good night's sleep and a pleasant stay.
Is parking available at the hotel?
Yes, the hotel offers ample and easy parking access, ensuring a convenient experience for guests who choose to drive.
What can guests expect from the food quality at the hotel?
The hotel offers a good buffet breakfast with many options to choose from, providing a satisfying dining experience for guests.
How is the cleanliness and customer service at the hotel?
While some guests have mentioned concerns about cleanliness and customer service, others have highlighted the helpfulness of the staff and the cleanliness of the rooms, ensuring a comfortable and enjoyable stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Some guests reported issues with the cleanliness and maintenance of the rooms, including stained sheets, old towels, and dated furniture. It may be worth requesting a room upgrade or thoroughly checking the room before settling in.
Plan Ahead for Beach Access
If you plan to visit the beach club, be aware that you need to reserve the shuttle 24 hours in advance and that the beach club has limited sunbeds and balinese beds. Arriving early is recommended to secure a spot.
Be Mindful of Noise Levels
The hotel is located near a club that hosts loud after parties, resulting in disruptive music from 4 am to 8 am. Light sleepers may want to consider this before booking.
Check Breakfast Pricing
Guests reported confusion about breakfast pricing, with different charges for the same items. It's advisable to clarify the breakfast options and pricing with the staff to avoid any unexpected charges.
Consider Transportation Options
The hotel is situated away from the main tourist area, so consider arranging for transportation in advance, such as Uber or car rental, to access the beach and other attractions conveniently.
Be Prepared for Reception Queues
Guests mentioned long queues at the reception, especially during check-in, and slow service. It's advisable to anticipate potential delays and plan accordingly.
Verify Beach Club Discounts
Some guests experienced issues with being charged full price at the beach club despite the advertised discount. It's recommended to double-check the prices before making any purchases.
Request Room Amenities in Advance
If specific amenities, such as a mini-fridge or microwave, are essential for your stay, it's advisable to request them in advance to ensure availability.
Consider Parking Costs
Guests were surprised by additional parking fees, so it's important to factor in this cost when budgeting for your stay.
Be Cautious with Pool Towel Policy
The hotel's policy of requiring a passport or ID to obtain a pool towel was found inconvenient by guests. Consider bringing your own towel to avoid this hassle.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | June |
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High season | July |
Average price (weeknight) | $82 |
Average price (weekend night) | $67 |
Krystal Urban Cancun & Beach Club is located at Av. Sayil Mz. 1, Lote 4-07 in Hotel Zone, 0.7 miles from the center of Cancún. Parque Las Palapas is the closest landmark to Krystal Urban Cancun & Beach Club.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Krystal Urban Cancun & Beach Club.
Yes, Krystal Urban Cancun & Beach Club offers free Wi-Fi.
Krystal Urban Cancun & Beach Club is 8.7 miles from Cancun. Krystal Urban Cancun & Beach Club is 44.4 miles from Cozumel.
Yes, Krystal Urban Cancun & Beach Club has a pool onsite.
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