Cancun Bay Resort
3 stars

Cancun Bay Resort

Boulevard Kukulkan KM 3.5, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 849 5776
From
$97
Cheapest

rate per night

7.8
Good
based on 1992 reviews
1,992 reviews
Room type
Provider
Nightly total
Standard room
$97
Double room
$114
Superior room
$118

Photos of Cancun Bay Resort

Overview

Located in Cancun, Cancun Bay Resort is an easy drive from Gran Puerto and Hard Rock Cafe Cancun. It has a spa and wellness center, as well as a Jacuzzi, a sun deck and a private beach.

Guests staying at Cancun Bay Resort can enjoy taking a dip in the outdoor pool, working out in the gym or unwinding with a drink at the on site bar. It offers babysitting services, a currency exchange and a reception that is available 24/7. It also provides a kids pool, an all-inclusive meal plan and a shop where travel essentials can be purchased.

All the rooms at Cancun Bay include a mini bar, plus all the necessities for a comfortable stay. Each includes a private bathroom with a hair dryer.

Cancun Bay Resort has a conveniently located on-site café where guests can have a meal before venturing out to discover the local region. Meals can be enjoyed on the restaurant's open terrace.

For those wanting to explore the great outdoors, the resort is near popular fishing and scenic spots. It is also a brief car ride from Estadio Quintana Roo, Playa Mujeres Golf Club and Spa at The Royal Sands.

7.8
Good rating
Based on 1,992 verified guest reviews

Latest deals for Cancun Bay Resort

Wed 9/24
Thu 9/25
Double room
1 twin bed
$114
nightly with fees
bed type unknown
$149
nightly with fees
bed type unknown
$160
nightly with fees
Standard room
bed type unknown
$97
nightly with fees
bed type unknown
$120
nightly with fees
bed type unknown
$124
nightly with fees
King room
1 king bed
$321
nightly with fees
Superior room
bed type unknown
$118
nightly with fees
bed type unknown
$118
nightly with fees
bed type unknown
$167
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Cancun Bay Resort

  • Private beach
  • Outdoor pool
  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker

Dining

  • Grocery deliveries
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Tea/coffee maker
  • Coffee machine
  • Dining area
  • Dining table

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Private entrance
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Adapted bath
  • Upper floors accessible by elevator

Services and conveniences

  • ATM on-site
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle rental
  • Fishing
  • Board games/puzzles
  • Scuba diving
  • Bingo
  • Evening entertainment
  • Karaoke
  • Table tennis
  • Pool table

Pool and spa

  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Spa and wellness center
  • Massage
  • Pool bar

General

  • Family rooms
  • Garden view
  • Inner courtyard view
  • Storage available
  • Quiet street view
  • Sea view
  • Seating area
  • Telephone
  • City view

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Additional bathroom
  • Additional toilet
  • Toilet
  • Toilet paper

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Family friendly

  • Babysitting or child care
  • Child pool
  • Indoor play area

Bedroom

  • Socket near the bed
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Aerobics
  • Fitness center

Workspace

  • Fax/photocopying

Reviews of Cancun Bay Resort

7.8
Good
1992 verified ratings
Wonderful
830
Very good
395
Good
253
Okay
119
Fair
149
Mediocre
91
Poor
155

Summary of reviews

Guests say
Guests had mixed experiences at the hotel, with many highlighting issues with service, cleanliness, and food quality. While some appreciated the friendly staff and good location, others faced problems such as unhelpful receptionists, dirty rooms, and repetitive food options. Overall, the hotel needs improvements in several areas to enhance guest satisfaction.
AI-Generated from customer reviews
Cleanliness1.5 out of 10
Service1 out of 10
Sort by:Most recent

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Location

Boulevard Kukulkan KM 3.5, 77500 Cancún, Quintana Roo

What's nearby

  • Puerto Cancun1.2 mi
  • Glorieta del Ceviche2.1 mi
  • Cancun Golf Club at Pok Ta Pok2.3 mi
  • Puerto Juarez2.4 mi
  • Gran Puerto2.5 mi
  • Estadio de Beisbol Beto Avila2.8 mi
  • Estadio Olímpico Andrés Quintana Roo2.9 mi
  • Cancun Convention Center3.1 mi
  • Hard Rock Cafe Cancun3.2 mi
  • CoCo Bongo Cancun3.2 mi
  • La Isla Shopping Mall3.3 mi
  • Kukulcan Plaza3.7 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Cancun Bay Resort

Low season

High season

Average price (weeknight)

Average price (weekend night)

June
April
$155
$183
Cheapest month to stay with an average 13% drop in price.
Most expensive month to stay with an average 23% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Cancun Bay Resort

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Cancun Bay Resort

  • If you’re after a cheap room at Cancun Bay Resort, then you should consider staying during the low season. The cheapest deals can generally be found in June and August.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Cancun Bay Resort, plan to stay on a Monday or Sunday. The most expensive day is usually Saturday.
  • The cheapest price a room at Cancun Bay Resort was booked for on KAYAK in the last 2 weeks was $128, while the most expensive was $184.
  • How long should you stay at Cancun Bay Resort? KAYAK users usually book their rooms here for 4 days.
See more tips

FAQs when booking at Cancun Bay Resort

  • Where is Cancun Bay Resort located?

    Cancun Bay Resort is located at Boulevard Kukulkan KM 3.5 in Hotel Zone, 2.3 miles from the center of Cancún. Puerto Cancun is the closest landmark to Cancun Bay Resort.

  • When is check-in time and check-out time at Cancun Bay Resort?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Cancun Bay Resort.

  • Does Cancun Bay Resort offer free Wi-Fi?

    Yes, Cancun Bay Resort offers free Wi-Fi.

  • Does Cancun Bay Resort offer free parking?

    Yes, Cancun Bay Resort offers free parking.

  • How far is Cancun Bay Resort from the airport?

    Cancun Bay Resort is 9.5 miles from Cancun. Cancun Bay Resort is 44.6 miles from Cozumel.

  • Does Cancun Bay Resort have a pool?

    Yes, Cancun Bay Resort has a pool onsite.

  • How does KAYAK find such great Cancun Bay Resort hotel deals?

    KAYAK scours the web for all room deals available at Cancun Bay Resort in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Cancun Bay Resort and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Cancun Bay Resort.

See more FAQs

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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.0
2.3 mi
Cancun
9.5 mi

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