Basics
Dining
Services and conveniences
Parking and transportation
Kitchen
Accessibility and suitability
Bathroom
Health and safety
Outdoor
Laundry
Workspace
General
Pool
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Grand City Hotel Cancun?
The beds at Grand City Hotel Cancun are comfortable and clean, providing a good night's sleep for our guests.
Is parking available at Grand City Hotel Cancun?
Yes, Grand City Hotel Cancun offers free parking for added convenience during your stay.
How is the food quality at Grand City Hotel Cancun?
Guests at Grand City Hotel Cancun have enjoyed the clean and spacious rooms, and the hotel's location is close to various dining options for a variety of culinary experiences.
What is the cleanliness like at Grand City Hotel Cancun?
Grand City Hotel Cancun ensures a clean and neat environment for guests, with spacious and well-equipped rooms to enhance your stay.
What is the customer service like at Grand City Hotel Cancun?
The staff at Grand City Hotel Cancun are friendly, helpful, and eager to assist, ensuring a pleasant and comfortable experience for all guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Location
Some guests reported noise from a nearby bar, so consider requesting a room away from the street or bar area to minimize disturbance.
Check for Construction Updates
Before booking, inquire about the status of any ongoing construction to avoid potential disruptions to facilities such as the pool, restaurant, or bar.
Explore Nearby Dining Options
While the hotel may not have an on-site restaurant, there are several dining options within walking distance, including a supermarket and local eateries.
Opt for Upper Floor Rooms
Guests staying on higher floors reported less noise disturbance from the nearby bar, making upper floor rooms a preferable choice.
Inquire About Renovation Schedule
If the hotel is undergoing renovations, inquire about the expected completion date to assess potential disruptions to facilities and overall guest experience.
Utilize Nearby Public Transport
The hotel's proximity to a bus stop provides easy access to the beach and hotel zone, making it convenient for guests to explore the area without a car.
Address Noise Concerns
If noise is a concern, consider bringing earplugs to ensure a peaceful night's sleep, especially if staying in a room facing the street or bar area.
Verify Amenities Availability
Due to ongoing renovations, verify the availability of amenities such as the pool, outdoor seating areas, and restaurant before booking.
Plan for Hot Water Availability
Some guests experienced issues with hot water availability, so it's advisable to confirm this aspect with the hotel before your stay.
Manage Expectations for Room Quality
While the hotel offers spacious rooms and helpful staff, some guests noted that certain rooms may appear dated or have minor maintenance issues.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | June |
|---|---|
High season | December |
Average price (weeknight) | $64 |
Average price (weekend night) | $56 |
Value for money | 8.7 |
|---|---|
Distance to city center | 0.1 mi |
Nearest Airport | Cancun |
Distance to airport | 8.7 mi |