Pros (+) Pool and ocean
Cons (-) Food
4 stars
Grand Oasis Cancun
Boulevard Kukulcan Km 16.5 Lote 45 46 y 47 Zona Hotelera, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 881 7000Photos of Grand Oasis Cancun
Overview
Grand Oasis Cancun is an all-inclusive resort and hotel that has a variety of options when it comes to accommodations and activities in order to serve a large array of travelers. It is built upon the idea that one can enjoy Las Vegas-style entertainment and activities in the Cancun area along with plenty of different experiences and activities throughout the day.
The hotel is easily reached via complimentary shuttles or private transportation. There are also a lot of nearby venues that guests can take advantage of. Various museums and historical sites are wonderful to explore, as well as the golf courses. Since the resort is located on the water, guests can also take advantage of many charter boats, dive shops, snorkeling activities, and water sports. There are also many shops and restaurants close by to visit.
Grand Oasis Cancun has a wide selection of rooms and suites to stay at. Rooms vary in size and amenities, such as large flat screen TVs, USB charging ports, king size beds, alarm clocks, safety boxes, coffee machines, state-of-the-art air conditioning, hairdryers, minibars, and Wi-Fi access.
Grand Oasis Cancun also offers entertainment in-house. There is the casino where guests can play everything from blackjack to roulette and lively fun at nightclubs and beach parties. The hotel also features a wide assortment of dining and bars, with each serving breakfast, lunch, and dinner. There are also restaurants that offer dinner shows alongside meals. Guests can feast on everything from Italian cuisine to Mexican fare.
Latest deals for Grand Oasis Cancun
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Grand Oasis Cancun
- Private beach
- Water sport facilities (on site)
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tennis
- Tea/coffee maker
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Things to do
- Gift shop
- Casino
- Game room
- Scuba diving
- Evening entertainment
- Beauty salon
- Pool table
- Water sport facilities (on site)
- Night club
Pool and spa
- Spa and wellness center
- Massage
- Pool bar
- Spa
- Outdoor pool
- Pool towels
- Pool with a view
Dining
- Grocery deliveries
- Minibar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
General
- Window
- Family rooms
- Sea view
- Lake view
- Telephone
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
- Stereo equipment
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Family friendly
- Babysitting or child care
- Cribs available
- Indoor play area
- Kids' club
- Playground
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Designated smoking area
Outdoor
- Beach towels
- Balcony
- Private beach
- Garden
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Parking and transportation
- Free parking
- Private parking
Fitness
- Fitness center
- Tennis
Workspace
- Fax/photocopying
Health and safety
- Safe
Reviews of Grand Oasis Cancun
6.1
Okay
3656 verified ratings
Wonderful
807
Very good
464
Good
458
Okay
382
Fair
369
Mediocre
268
Poor
908
Summary of reviews
Pros (+)
Cons (-)
Reviews(9)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
6.2 out of 10
1150 reviews
4.6 out of 10
169 reviews
6.7 out of 10
11 reviews
5.5 out of 10
9 reviews
All reviews
Pros (+) Everything
Cons (-) Nothing
Pros (+) Party all day
Cons (-) Room service
Pros (+) Me gustaron mucho las instalaciones
Cons (-) No me gustó la falta de variedad de menús para comer
Cons (-) Not everything is included, some things are not available when requested included similar meals. There are some staff not to friendly, others are better.
Pros (+) The only thing i liked aboud grand oasis was the beach view and the huge pool inside oasis.
Cons (-) I didnt like the poor customer service the cleanliness was poor also i was out of water in the whole facility for about 8 hours and it was very bad. Overall i wouldnt go back again to this resort
Cons (-) The air conditioning does not work, the service was extremely poor and slow, they try to lie to you and tell you that they don't have any other accommodations and they're coming to help you but they never do.
Pros (+) The food variety was decent. Not enough meat! The Bar always open was nice, the location, pool & beach are good.
Cons (-) The staff is slow at resolving things. Took forever to check in, there is a language barrier because not everyone speaks good English. The rooms are in desperate need of updating. No luxury here.
Pros (+) I left with a regretful choice on a hotel, I feel like my money was wasted
Cons (-) I had to wait 5 goes in line to be checked in, the ac was not working it was so hot in the hotel, they told us they over booked and has no rooms for us, then they magically found a room and it was dirty the mini fridge was empty for days
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options like at Grand Oasis Cancún?
Grand Oasis Cancun offers a wide assortment of dining and bars, with each serving breakfast, lunch, and dinner. There are also restaurants that offer dinner shows alongside meals. Guests can feast on everything from Italian cuisine to Mexican fare.
Are there any specific amenities for families at Grand Oasis Cancún?
Grand Oasis Cancun offers amenities for families, including babysitting or child care, an indoor play area, a kids' club, and a playground.
What can guests expect in terms of cleanliness at Grand Oasis Cancún?
Guests can expect daily housekeeping, contactless check-in/check-out, and enhanced cleaning at Grand Oasis Cancun. The hotel ensures that guest accommodation is disinfected between stays and sealed after cleaning.
Is there free parking available at Grand Oasis Cancún?
Yes, Grand Oasis Cancun offers free parking for guests, providing convenient and secure parking facilities during their stay.
When is the best time to visit Grand Oasis Cancún?
The high season at Grand Oasis Cancun is in June, offering an ideal time to experience the resort's Las Vegas-style entertainment and activities, as well as the various experiences and activities throughout the day.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean comes highly recommended.
Explore Nearby Attractions
Take advantage of the hotel's proximity to various attractions such as Museo Maya de Cancun, Playa Delfines, and El Rey Ruins, all within a short distance from the hotel.
Consider Room Selection Carefully
Some guests reported issues with room amenities and noise levels. It may be beneficial to request a room away from potential sources of noise and to double-check amenities upon arrival.
Plan Dining Reservations in Advance
Guests highlighted difficulties in making reservations at the specialty restaurants. It's advisable to plan and book dining options well in advance to secure preferred dining times.
Be Mindful of Noise Levels
Several guests mentioned thin walls and noise disturbances from neighboring rooms. Bringing earplugs or requesting a quieter room location could enhance the overall stay experience.
Take Advantage of In-House Entertainment
The hotel offers a range of entertainment options, including a casino, nightclubs, and beach parties. Guests can enjoy these amenities without having to leave the hotel premises.
Check for App-Based Services
Some guests mentioned challenges with using the hotel's app for services such as room cleaning requests and restaurant reservations. It's advisable to inquire about alternative methods for accessing these services.
Consider All-Inclusive Limitations
While the hotel offers all-inclusive packages, some guests noted limitations on included dining options and the quality of certain food and beverages. Exploring dining options outside the hotel may provide additional culinary experiences.
Utilize the Adult-Only Pool Area
Guests appreciated the adult-only pool party area. For those seeking a quieter and more relaxed atmosphere, this area could be a preferable option for enjoying the pool facilities.
Be Prepared for Large Crowds
Some guests mentioned that the hotel can become crowded, particularly during peak seasons. Being mentally prepared for potential crowds and planning activities accordingly may help manage expectations.
Location
Boulevard Kukulcan Km 16.5 Lote 45 46 y 47 Zona Hotelera, 77500 Cancún, Quintana Roo
What's nearby
- Iberostar Cancun Peninsula Convention Centre0.8 mi
- Iberostar Golf Club Cancun0.9 mi
- Playa Delfines1.2 mi
- El Rey Ruins1.2 mi
- Spa at The Royal Sands1.5 mi
- Kukulcan Plaza1.8 mi
- La Isla Shopping Mall2.4 mi
- Cancun Golf Club at Pok Ta Pok4.1 mi
- Poliforum Benito Juarez4.2 mi
- CoCo Bongo Cancun4.2 mi
- Hard Rock Cafe Cancun4.2 mi
- Cancun Convention Center4.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Grand Oasis Cancun
Low season | June |
|---|---|
High season | March |
Average price (weeknight) | $243 |
Average price (weekend night) | $219 |
When to book a room at Grand Oasis Cancun
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Grand Oasis Cancun
FAQs when booking at Grand Oasis Cancun
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Value for money | 6.3 |
|---|---|
Distance to city center | 6.4 mi |
Nearest Airport | Cancun |
Distance to airport | 7.1 mi |
Everything you need to know for your stay in Cancún
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