Hotel Los Cuates de Cancun

Rooms Make yourself at home in one of the 74 air-conditioned rooms featuring LED televisions. Cable television is provided for your entertainment. Bathrooms have showers and hair dryers. Amenities This hotel offers designated smoking areas. Business}, Other Amenities Free self parking is available onsite. Property Location With a stay at Hotel Los Cuates de Cancun in Cancun (Downtown Cancun), you'll be a 4-minute walk from Séptimo Día Adventist Church and 13 minutes by foot from Mercado 23. This hotel is 1.3 mi (2 km) from Ultramar Ferry Puerto Juárez and 2.2 mi (3.6 km) from Puerto Cancun Marina Town Center. Check-In Checkin starts at 2:00 PM Checkin end at midnight The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property only accepts cash Safety features at this property include a smoke detector This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions General instructions No rollaway/extra beds available No cribs (infant beds) available No elevators Cash deposit required Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico) Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 24 hours Staff temperature checks are conducted regularly Temperature checks are available to guests Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Property follows sanitization practices of Safe Travels (WTTC - Global) Masks are compulsory at the property Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in