Marriott Cancun Resort

Reviews

Pros

"Breakfast buffete eas amazing." (in 20 reviews)

"Great ocean view." (in 21 reviews)

"Staff was very lovely." (in 85 reviews)

Cons

"The food in the Steakhouse and Japanese restaurants was terrible." (in 4 reviews)

Show reviews that mention

+

Excellent

May 2018

9.4

A great stay!

The rooms were clean, the facilities were great, and the service was incredible. Everyone we encountered was so nice, attentive, and helpful! There are tons of chairs on the beach and a good number with umbrellas for those who want shade. The staff at the beach bar were always so nice and fast. They will make sure you have everything you need for the whole day. Get the Ceviche -- it's great!

Check-in/Check-out were a bit rough. While the staff was still very friendly, both processes were veryyyy slow.
Excellent

Mar 2018

10.0

Nice place, no surprises!

Great lobby and rooms. Food was good and over priced. Grounds were well maintained. Staff were professional and courteous.

Nothing
Excellent

Jan 2018

9.4

Great service and accommodations

Friendly staff, gorgeous beach, spacious pool and hot tub
Good

Aug 2017

8.0

Location was perfect. Guests were very polite.

What little money (pathetic amount) Marriott pays their employees and knowing that the employees are charged for what little food they eat on site. Cleaning staff was great, front desk very helpful. Tour operator was not helpful.
Excellent

Jun 2016

10.0

I loved it. No bad comments.
Excellent

Jun 2016

8.8

Excellent Staff,

I love the family oriented atmosphere.

The cleansing product used the smell is too strong and the bath tub can be a little cleaner and the light switch needs cleaning.
Excellent

Jan 2016

9.1

Exceeded Expectations

Staff was friendly and very helpful; good location with bus stop right in front, and of course, right on the beautiful beach; several restaurants in the hotel

pool is pretty simple, not huge, (but still very nice)
Excellent

Apr 2015

8.8

I really enjoyed everything!

No coffee maker in rooms
Excellent

Oct 2014

8.6

Loved the location of the hotel right on the water. We were there at the end of September, so it wasn't too crowded. The hotel was absolutely beautiful with great seating if you want to have a nice chat over coffee with your friends, like I did. The rooms were very clean and housekeeping did a great job each day of restoring it back to new. The gym was great - I actually went every single day. Overall everything about this hotel was pretty great, especially for the price. The hotel is close to a bus line in order to access main parts of town, i.e. Market 28 and the nightlife. The Champion restaurant/bar that attaches to the hotel has good food and fun karaoke at night, and wasn't too crowded either.

There wasn't a lot of cheap food options nearby the hotel, which made it slightly difficult to stay on a budget (since we weren't all inclusive).
Good

Oct 2014

7.0

Comfy bed. Beach. Pool breakfast

Advertised as all inclusive but is not. Lots of construction on the top level

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