Sun Palace Cancun

Blvd Kukulcan Km 20 Hotel Zone, 77500 Cancún, Quintana Roo, Mexico
+52 998 891 4100

Cheapest
rate per night

9.7

Excellent
based on 44 reviews
Sun Palace Cancun - Cancún, Quintana Roo, Mexico
Wed 6/23
-
Thu 6/24
Bundle with KAYAK |

Provider Nightly total
Snaptravel $20
FINDHOTEL $271
KAYAK $291
Snaptravel
FINDHOTEL
KAYAK

Good to know

Value for money

9.6

Distance to city center

8.3 mi

Location rating

9.4

Nearest Airport

Cancún

Distance to airport

6.1 mi

Rooms available at Sun Palace Cancun

Wed 6/23
Thu 6/24

Superior Rooms

$310+

Bed type
Provider
Nightly
Unknown
$310 per night
Unknown
$340 per night
Unknown
$371 per night
Unknown
$394 per night
Unknown
$411 per night
Unknown
$425 per night
Unknown
$444 per night

Luxury Rooms

$485+

Bed type
Provider
Nightly
Unknown
$485 per night

Deluxe Rooms

$20+

Bed type
Provider
Nightly
Unknown
$20 per night
Unknown
$271 per night
Unknown
$291 per night
Unknown
$319 per night
Unknown
$335 per night
Unknown
$336 per night
Unknown
$342 per night
Unknown
$355 per night
Unknown
$357 per night
Unknown
$363 per night
Unknown
$367 per night
Unknown
$370 per night
Unknown
$371 per night
Unknown
$388 per night
Unknown
$395 per night
Unknown
$399 per night
Unknown
$401 per night
Unknown
$404 per night
Unknown
$411 per night
Unknown
$428 per night
Unknown
$441 per night
Unknown
$448 per night

Standard Rooms

$328+

Bed type
Provider
Nightly
Unknown
$328 per night
Unknown
$337 per night
Unknown
$430 per night
Unknown
$430 per night
Unknown
$441 per night

Reviews of Sun Palace Cancun

Pros

Cons

Traveler rating

8
0
0
0
0

Time of year

Traveler type

Show reviews that mention

+
staff is amazing in 59 reviews
great food in 42 reviews
beach front in 29 reviews
hotel was great in 21 reviews
excellent service in 19 reviews
good location in 15 reviews
beyond our expectation in 13 reviews
room great in 11 reviews
much better in 8 reviews
rooms were very clean in 5 reviews
went above and beyond to make in 4 reviews
karla in 3 reviews
planner in 3 reviews
gets repetitive in 2 reviews
seagrass in 2 reviews
  • Excellent
    Jan 2018
    10.0

    Wonderful location and staff

    The Sun Palace is beautifully maintained by staff who seem truly happy to be working there and genuinely enjoy serving customers. The beach chairs are so comfortable (thick cushions), the towels are large, the showers are large with nice products provided. We loved the hot tub in the room. The location is ideal. It's at the quiet end of Cancun so there were no noise problems. The Thai restaurant has the best food on the property. The room service staff were fantastic!

    The Mexican restaurant menu is neither Mexican nor tasty. I'm not sure what is happening there. The drinks on property are plentiful, but if you order anything other than a straight alcohol drink (martini), you will get mostly mix. Very weak.

  • Excellent
    Apr 2017
    10.0

    The best vacation ever

    I spent my honeymoon here and it was amazing. The food is excellent and there's a lot of variety. Our room looking out on the beach was perfect and a fully stocked liquor cabinet was a nice surprise. The guest relations people helped us use the majority of our resort credit on excursions we loved.

    I didn't like how the first thing you do after checking in is having to sit down with a guest relations person who tries to get you to attend a timeshare tour. We told them no outright and they didn't bother us about it again however.

  • Excellent
    Jul 2015
    10.0

    Great stay at Sun Palace!

    The overall property was beautiful. The pools were great and we had a lot of fun playing pool volleyball everyday. The food was great and had enough options to never get bored. The service was wonderful and we are so glad we were able to get the upgrade to the Grand level room with Concierge through our Kayak booking!

  • Excellent
    Jun 2015
    10.0

    Wonderful Stay!!

    Everything was amazing from the moment we arrived. The front desk greets you with a refreshing welcome drink, cold towels to cool off and a flower for me. The hotel staff is amazing, food is excellent and drinks and alcohol selection are great and on the high end side. If you're looking for a romantic getaway, couples only, no kids, this is a great place. Oh yeah, the beach is amazing too!!!

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About Sun Palace Cancun

Overview

Sun Palace is a romantic destination, having won the TripAdvisor’s Top Hotel For Romance Traveler’s Choice Award two years in a row. This adults-only hotel is located in the Mexican Caribbean, providing a number of luxurious accommodations in junior suites, deluxe suites, and grand level and concierge level accommodations that include VIP access and exclusive amenities. This is an all-inclusive resort that offers 24-hour room service, world-class dining, in-room double whirlpool tubs, and wireless Internet. WiFi is available throughout the property.

As part of the all-inclusive features, food and drinks are included with every guest stay. All guest rooms include minibars and spacious accommodations, stunning views, a liquor cabinet, complimentary bottled water, coffee makers, smart TVs, CHI hair products and appliances, and more. Guest rooms include resort views or ocean views. Concierge and grand level suites offer private balconies, along with upgraded accommodations and amenities such as Apple TV, private beach areas, personalized concierge service at your door, a pillow menu, and private check in and check out services.

The Sun Palace resort hotel offers an on site spa will a full array of spa services, including massages, facials, hydrotherapy, steam rooms, plunge pools, and more. The resort also offers a number of nightly activities and events, a beauty salon, and a fitness center. Plus, this resort is located in the Cancun Beach Hotel Zone, just under 10 miles southeast of Cancun. Guests can find plenty of shopping, dining, and local attractions to explore around the resort area, including Cinepolis, the Interactive Aquarium Cancun, Pepe’s Tigres, and Benito Juarez Kids Park.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.7 Excellent

based on 44 reviews

9.7

Cleanliness

9.7

Comfort

10.0

Facilities

10.0

Food

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities at Sun Palace Cancun

ATM on-site
Business center
Car rental
Wake-up service
Wi-Fi available in all areas
Internet
Fax/photocopying
Concierge service
Currency exchange on-site
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Multi-lingual staff
Free toiletries
Shoeshine
Shops (on site)
Room service
Smoke alarms
Heating
Breakfast included
Contactless check-in/check-out
Tour desk
Physical distancing in dining areas
Physical distancing rules
Infinity pool
Spa
Process in place to check health of guests
Hot tub
Outdoor pool
CCTV in common areas
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Beauty salon
Laptop safe
Express check-out
Hairdryer
Fitness center
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Newspapers
Guest accommodation is disinfected between stays
Open-air bath
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Public bath
Airport shuttle (surcharge)
Food can be delivered to guest accommodation
Complimentary breakfast
Guests can opt-out of accommodation cleaning
Free parking
Staff follow all safety protocols as directed by local authorities
Coffee shop
Private beach
Private bathroom
24hr front desk
Designated smoking area
Steam room
Storage available
Private parking
Spa and wellness center
Free Wi-Fi
Ticket service
Non-smoking rooms available
Terrace/Patio
Increased accessibility
Beach towels
Linens
Towels
Safety deposit box
Sea view
Elevator
Massage
Shampoo
Shower cap
Slippers
First-aid kit
Snack bar
Balcony
Bathtub
Spa bath
Body soap
Breakfast in the room
Bridal suite
Tea/coffee maker
Telephone
Chapel/shrine
Toilet
Toilet paper
Children's television networks
Safe
Sauna
Toothbrush
TV
Conditioner
Valet parking
VIP room facilities

FAQs when booking at Sun Palace Cancun

Where is Sun Palace Cancun located?

When is check-in time and check-out time at Sun Palace Cancun?

Does Sun Palace Cancun offer free Wi-Fi?

Does Sun Palace Cancun offer free parking?

Does Sun Palace Cancun offer free airport shuttle service?

How far is Sun Palace Cancun from the airport?

Does Sun Palace Cancun have a pool?

Photos of Sun Palace Cancun

Sun Palace Cancun - Cancún - Front desk
All Photos (25)
Sun Palace Cancun - Cancún - Bedroom
Bedroom (4)
Sun Palace Cancun - Cancún - Lobby
Lobby (1)
Sun Palace Cancun - Cancún - Restaurant
Restaurant (12)
Sun Palace Cancun - Cancún - Dining room
Dining room (1)

Location

Most Popular Landmarks

  • El Rey Ruins1.1 mi
  • Playa Delfines1.2 mi
  • Museo Maya de Cancun1.9 mi
  • Wet'n Wild Cancún2.5 mi
  • Kukulcan Plaza4.2 mi
  • Playa Marlin4.3 mi

Cancún Travel Guide

Learn about Cancún on KAYAK

Nearby hotels

Closest

9.1 Excellent (25 reviews)
0.1 mi
4.9 Okay (3 reviews)
0.1 mi
8.6 Excellent (1,303 reviews)
0.1 mi
Best prices found by KAYAK users in the past 72 hours.

Cheapest

9.1 Excellent (25 reviews)
0.1 mi
8.6 Excellent (1,303 reviews)
0.1 mi
4.9 Okay (3 reviews)
0.1 mi
Best prices found by KAYAK users in the past 72 hours.

Most recommended

9.1 Excellent (25 reviews)
0.1 mi
8.6 Excellent (1,303 reviews)
0.1 mi
4.9 Okay (3 reviews)
0.1 mi
Best prices found by KAYAK users in the past 72 hours.