Sunset Marina Resort & Yacht Club

Good food

Not what was presented in the advertisement of it. Had pictures from other properties instead of its own. Not located on the ocean as depicted. The resort is much older and many things. Show the neglect to proper maintenance. Ceiling leaked all over the bathroom sink, destroyed hundreds of dollars worth of makeup. Shower doors leak water all over bathroom floors. A/C runs continuously and is locked so you can not adjust. Mold in bathroom showers and floor. Jacuzzi outside leaks water all over when running, jets on jacuzzi rusted and missing. Closed pool early, no real entertainment. Everyone was there to make as much money off you as they could. Their goal was to sell you a time share that is outrageously priced and high pressure. Staff rude and management evaded me for four days to address my concerns. In fact never addressed my concerns!! I would never recommend this facility nor even visit again. They just want your money. Very very disappointed. My son and daughter came to visit and they would not let them on the property. Threaten to call the police. Security thinks they are the police yet they are just avg people with large attitudes. Told me and my son we could not talk in English because they could not understand what we were saying. They will not let you get a taxi on your own unless you walk off the property and across the street. Everything is connected to someone and money. Taxis charge you 40-50 dollars to go four miles. If you want to see the city or anything walk off the property and take the bus!!. The tourist attractions are total scams 85.00 to go to isla if Mujeres and we went on our own and spent 20.00$ and had more things then they were going to give us for $85.00 don’t choose this location and booking.com should not even represent this location !!!!